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Site last updated on 24.08.2009
MTNL has Customer Service centers at all exchanges and other prime locations for the convenience of customers. Services offered at customer service centers are:-
Working Hours of Customer centers in MTNL Mumbai
- Distribution of application forms.
- Booking of Landline,Triband,IPTV new connection .
- Booking of PCO connections.
- Booking/Sale of Dolphin,Trump,Garuda Mobile/FW new connections.
- Booking of Garuda PCO.
- Other post connection services like plan change, shifting of line etc
- Customer query and complaint handling.
- Sale of Trump and Garuda recharge/Top up coupons.
- Sale of Garuda PCO recharge/Top up coupons.
- Bill collection Cheque and cash.
- Duplicate bills.
- Reconnection of disconnected Landline,Dolphin,Garuda connections
- STD/ISD provisioning/barring for Landline, Dolphin and Garuda connections.
- Provisioning of phone plus facility(free) for landline
Sl. Area/Exchange Tel. No. Fax No. Address South Area 1 Cuff Parade 22150111,22152829 22180111 Near G.D. Somani School ,Grd flr. Cuffe Parade Tel. Exch.G D Somani Marg, Cuffe parade, Mumbai 400005 2 Cooperage 22841047 22852000 Cooperage Tele. Exch. Bldg., Grd. Flr., Mumbai 400021 3 Fountain (Amar Bldg) 22692323,22695086,22630111 22641881 Amar Bldg., RBI, Grd.Flr., P.M.Road, Fort, Mumbai- 400001 4 City 22070111,22082211 22071991 Central Exchange Bldg, Charanjit Rai Marg, Mumbai 400001 5 Kalbadevi 22404600 22411661 Kalbadevi Tele. Exch.Bldg., Gr. Flr., S.M.Street,Mumbai 400002 6 Colaba 22047500,22875733 22851441 Telephone Bhavan, Near Strand Cinema,Mumbai 7 Mint Road 22695090 - OPP. Kabutar Khana, Fort, Mumbai Central Area 1 Mandvi 23460111,23460116 23431661 Mandvi Tel Exch. Bldg, Mohammed Ali Rd , Mumbai 400003 2 Gamdevi 23810111 23870111 Gamadevi Tel. Exch bldg. Nana Chowk , Mumbai -400007 3 Malabar Hill 23610111 23691011 Malabar Hill Tel Exch. Bldg , A.G. Bell Marg, Mumbai -400006 4 Mazgaon 23740111,23790111 23770111 Mazgaon Tel Exch. Bldg. Sheth Motishah Lane , Mazgaon , Mumbai 400010 5 Cumbala Hill 23536300,23522055 23522288 Cumbala Hill Tel.Exch. Dr.G.D.Deshmukh Marg,Mumbai-400026 North Area 1 Wadala 24112800,24105600 24165200 Wadala Telephone Exchange Building, Grd. floor, G.D.Ambekar Marg, Wadala, Mumbai 400014 2 Byculla 23000111,23054040 23053747 Byculla Tel Exch Bldg, 1st flr., Agripada , Mumbai 400011 3 Currey Road 24711514,24717898 24711991 Currey Road Tel Exch Bldg, Gr. flr., Currey Road , Mumbai 400012 4 Worli 24983200,24902020 24912121 Worli Tel Exch Bldg, Pandurang Budhakar Marg, Worli Mumbai 400018 5 Shivaji Park 24442434 24442181 Shivaji Park Tel Exch Bldg., Anant Patil Rd Dadar ,Mumbai 400028 6 Prabhdevi 24386145 24371700 Telephone House V.S.Marg, Dadar (W),Mumbai 400028 7 Sion 24044499 24011900 Sion Tel Exch Bldg., Gr. flr, near Champakala Indl. Estate , Sion Koliwada Rd, Mumbai 400022 8 Matunga Telegallery 24046204,24046206 24033300 Matunga Telephone Exchange Building, Dr.B.R Ambeddkar Marg, Matunga (E) Mumbai
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