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| CUSTOMER SERVICES | ||
Links Customer Service Centre Customer Care Map Billing Assistance Directory Enquiry Services Autocom Facility Grievance Cell FAQ Interactive Voice Response System In Case of Difficulties or Suggestions to this site : Email: helpdesk.mumbai@mtnl.net.in |
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Site last updated on 24.08.2009
Customer Service Centres (CSC)
MTNL has Customer Service centers at all exchanges and other prime locations for the convenience of customers. Services offered at customer service centers are:-
Working Hours of Customer centers in MTNL Mumbai
- Distribution of application forms.
- Booking of Landline,Triband,IPTV new connection .
- Booking of PCO connections.
- Booking/Sale of Dolphin,Trump,Garuda Mobile/FW new connections.
- Booking of Garuda PCO.
- Other post connection services like plan change, shifting of line etc
- Customer query and complaint handling.
- Sale of Trump and Garuda recharge/Top up coupons.
- Sale of Garuda PCO recharge/Top up coupons.
- Bill collection Cheque and cash.
- Duplicate bills.
- Reconnection of disconnected Landline,Dolphin,Garuda connections
- STD/ISD provisioning/barring for Landline, Dolphin and Garuda connections.
- Provisioning of phone plus facility(free) for landline
Sl. Area/Exchange Tel. No. Fax No. Address South Area 1 Cuff Parade 22150111,22152829 22180111 Near G.D. Somani School ,Grd flr. Cuffe Parade Tel. Exch.G D Somani Marg, Cuffe parade, Mumbai 400005 2 Cooperage 22841047 22852000 Cooperage Tele. Exch. Bldg., Grd. Flr., Mumbai 400021 3 Fountain (Amar Bldg) 22692323,22695086,22630111 22641881 Amar Bldg., RBI, Grd.Flr., P.M.Road, Fort, Mumbai- 400001 4 City 22070111,22082211 22071991 Central Exchange Bldg, Charanjit Rai Marg, Mumbai 400001 5 Kalbadevi 22404600 22411661 Kalbadevi Tele. Exch.Bldg., Gr. Flr., S.M.Street,Mumbai 400002 6 Colaba 22047500,22875733 22851441 Telephone Bhavan, Near Strand Cinema,Mumbai 7 Mint Road 22695090 - OPP. Kabutar Khana, Fort, Mumbai Central Area 1 Mandvi 23460111,23460116 23431661 Mandvi Tel Exch. Bldg, Mohammed Ali Rd , Mumbai 400003 2 Gamdevi 23810111 23870111 Gamadevi Tel. Exch bldg. Nana Chowk , Mumbai -400007 3 Malabar Hill 23610111 23691011 Malabar Hill Tel Exch. Bldg , A.G. Bell Marg, Mumbai -400006 4 Mazgaon 23740111,23790111 23770111 Mazgaon Tel Exch. Bldg. Sheth Motishah Lane , Mazgaon , Mumbai 400010 5 Cumbala Hill 23536300,23522055 23522288 Cumbala Hill Tel.Exch. Dr.G.D.Deshmukh Marg,Mumbai-400026 North Area 1 Wadala 24112800,24105600 24165200 Wadala Telephone Exchange Building, Grd. floor, G.D.Ambekar Marg, Wadala, Mumbai 400014 2 Byculla 23000111,23054040 23053747 Byculla Tel Exch Bldg, 1st flr., Agripada , Mumbai 400011 3 Currey Road 24711514,24717898 24711991 Currey Road Tel Exch Bldg, Gr. flr., Currey Road , Mumbai 400012 4 Worli 24983200,24902020 24912121 Worli Tel Exch Bldg, Pandurang Budhakar Marg, Worli Mumbai 400018 5 Shivaji Park 24442434 24442181 Shivaji Park Tel Exch Bldg., Anant Patil Rd Dadar ,Mumbai 400028 6 Prabhdevi 24386145 24371700 Telephone House V.S.Marg, Dadar (W),Mumbai 400028 7 Sion 24044499 24011900 Sion Tel Exch Bldg., Gr. flr, near Champakala Indl. Estate , Sion Koliwada Rd, Mumbai 400022 8 Matunga Telegallery 24046204,24046206 24033300 Matunga Telephone Exchange Building, Dr.B.R Ambeddkar Marg, Matunga (E) Mumbai
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