User
Guides

Parental control for Internet Access.For Details Click Here

Security measures to be adopted in ADSL Modems to safeguard against misuse. For DetailsClick here

Software Upgradation for Modem

click here for Download Software Upgradation Patch for ARGT 1000 VDSL Modem ( Alphion )

click here for  software upgradation procedure  of ARGT 1000 VDSL Modem ( Alphion )

Secure your Wi-Fi Modem. For Details  Click here 

Email  Client (Outlook etc..) Configuration Click here

Guideline for Email ID complaints .For Details click here

Configure Static IP

  • Static IP Configuration for Sem INDIA Router. For Details click here.
  • Static IP Configuration for New UT Star Modem.  For Details click here.
  • Static IP Configuration for D-link Modem. For Details click here.
  • Static IP Configuration for UT Star Modem. For Details click here.
  • Multiple Static IP Configuration. For Details click here.

Configure CPE Modem

(a) Configure VDSL CPE Modem

  • Air Pro 5212 Modem for BB VDSL Configuration. For Details click here
  • ARGT-1000 Modem for BB VDSL Configuration. For Details click here
  • ARGT-1000 Modem for MDU Configuration. For Details click here
  • ZyXEL VDSL Modem Configuration. For Details click here
  • CELL Pipe 7130 VDSL Modem Configuration. For Details click here                                                                                                                                                                                                           

(b) Configure ADSL CPE Modem

  • TP-LINK ADSL+2 Modem Configuration. For Details click here
  • NETGEAR D1500 Modem Configuration. For Details click here
  • D-Link  2750 U Modem Configuration. For Details click here
  • Sem INDIA CPE Modem Configuration. For Details click here.
  • HUWAEI CPE Modem Configuration. For Details click here.
  • New UT Star CPE Modem Configuration. For Details click here.
  • UT Star  Modem Configuration. For Details click here.
  • D-link  CPE Modem Configuration. For Details click here.
  • UT Star UT-304R2U  CPE Modem Configuration. For Details click here.
  • UT Star  Wireless Type- II & IV/Beetel Type A 410TC1 and wireless type-B 450 TC1/ type-c 480TC1  CPE Modem Configuration. For Details click here.
  • User Guide for Binatone DM 856W ADSL CPE Internet and Wireless configuration.For Details click here

(c) Configure FTTH Modem

  • ONT Alphion Make 100c (FTTH) Modem Configuration. For Details click here

(d) Configure Line Bonding Modem For Details click here

Configure CCTV IP Camera. For Details click here.

Configure CCTV IP Camera. For Screen Shot Details click here.

Configure LAN Setting for Windows Vista. For Detailsclick here

Configure LAN Setting for linux. For Detailsclick here

Steps of IP configuration for MAC OS. For Detailsclick here

 

know Your
Triband

 

                                                         Important Tips

  1. Switch off CPE when not in use. 
  2. To avail Unlimited Free Internet Usage during night (00.00 hrs to 08.00 Hrs) in TriB 590NU Plan Switch ON CPE during Night after 00.00 hrs and ensure disconnection before 08.00 hrs.
  3. In case of power off/on CPE, please wait for 2-3 min before connecting to Internet
  4. Do not use any other power adaptor than the one supplied with CPE
  5. Don’t use the ‘Restore Factory Default Setting’ option in the CPE 
  6. Keep TCP/IP Properties settings in your PC as Obtain IP automatically and DNS Server Address as : Preferred DNS (Primary) 59.185.3.10 and Alternate DNS (Secondary) : 59.185.3.11
  7. The splitter provided should be connected at the entering point of 2-wire Tel cable of MTNL. Additional Extension /Phone if any shall be connected only after splitter.
  8. The Phone, DSL Modem/Router and Tel line  shall be connected to splitter as per marking/Sign writing on the Splitter supplied with CPE
  9. In case USB port is used, ensure CPE USB driver is installed on PC before connecting the USB cable
  10. DSL_TRIB_T10 (Times based plan) customers should switch OFF the modem when not in use to avoid time-based billing of idle modem (ON) time.  

Change
Password

How to Change Password for Your Broadband Connection (Username)

Change of Password for your username is a two steps process. In step I, you have to change the password for your account at our Web-Self Care Website http://register.mtnl.net.in  and then, in Step II, the password has to be changed in your ADSL router/ Modem (CPE).

STEP I- Change of Password at our Web-Self Care Website .

  1. Log on to our Web-Self Care Website http://register.mtnl.net.in
  2. Enter Telephone No. and Click on Continue.

A)  If user name is appearing automatically,then

 1. Enter your  existing Password in the given fields. (Your Username is your Telephone Number and existing Password for the new customers is the CA Number given on the Telephone Bill of the Telephone on which Broadband  Connection is working.)

 2. Click on  ‘Login’.

 3. In the next window (Customer Web Self Care) , Click on Change password

 4. Click on service Id and Enter in Exiting password ,New password ,confirm password in the given fields.

     Please Note :- New password should be alphanumeric as well as minimum 6 & maximum 25 characters.

5 . Click on Update password

6.  Click on Logout

 

 B)  If next window is appeared then your name will be Telephone number with suffixed@a

 1.  Enter username , password in the given fields. (Your username will be like e.g. 28912222@a)

 2.  click on Login  Next window will be displayed. Go to tab  Change password.

 3.  Enter Old password ,New password ,Confirm New password  in the  given fields.

 4.  click on submit   “Password is changed successfully for the account “ message will be appeared.

 5.  Click on Logout

Please note :-You can Login again with new Password to verify it.

STEP II: Change of Password in CPE/ ADSL Router

Pl. note :- The password has to be changed in your ADSL router/ Modem (CPE) - Open the Web page, http://192.168.1.1 from your own broadband connection to login into your ADSL Router/ADSL CPE(CPE). Refer Modem user guide for further instructions.

                (Demo  forBeenatone modem Model No. DM 856W as example)

  1. Open Website http://192.168.1.1 from your own broadband connection to login into your ADSL Router/Modem(CPE).
  2. Logon using user name as admin and Password as available rear side of Beenatone modem ) in other modem it may be as admin.
  3. Click on Interface Setup tab,.
  4. Scroll to PPPoE/PPPoA which appears at left side of the window option.
  5. Delete the previous password appearing in the Password field and enter the new password. Click on Save button at the bottom of the page.
  6. At the top of the screen, select Maintenance Tab and click on  SysRestart Tab.
  7. Click on the Restart button for System restart with current settings (radio button must be on).
  8. A message “The system is restarting. Please wait….” will appear.
  9.  The page for username and password will appear. Enter User Name as admin and password as available on  rear side of Beenatone modem (in other modem it may be as admin) and Click on OK
  10. At this time, ‘Page can not be displayed’ message will appear in the web page and the ADSL Lamp on your ADSL router/Modem (CPE) will go off. Close the Internet Explorer/ Internet Browser.
  11. Wait till ADSL Lamp on the ADSL router glows again and become stable. This takes around 30-60 Secs.
  12. Click on Internet explorer/ your browser and browse the Internet. This confirms that password for your account has been changed successfully.

Usage on
SMS

Now check monthly usage of your MTNL TriBand prepaid / postpaid account on SMS for FREE.

The SMS service can be availed from Dolphin/Trump mobile numbers only. Using this service customers can keep track of their monthly download/usage of the broadband account. To avail this facility the MTNL broadband customers need to register their Dolphin/Trump mobile number in their respective TriBand account at the website http://register.mtnl.net.in and send an sms to 58708.

To check TriBand usage:

Send SMS "BBUSAGE " to "58708".

for e.g. send sms "BBUSAGE 12345678" to 58708

Triband users having username with suffix as @a (like 23236666@a), send sms "BBUSAGE @a" to 58708.

for e.g. send sms "BBUSAGE 23236666@a" to 58708

 

To register your Dolphin/Trump mobile numbers:

Go to website http://register.mtnl.net.in

Login with your username and password.

Click on "Update your mobile number" link.

Triband users having username with suffix as @a -

Go to website http://register.mtnl.net.in

Click "Triband users having username with suffix as @a (like 23236666@a)"

Update your profile.

Disclaimer:-For usage indicated in SMS is only for indicative purpose. Please refer http://register.mtnl.net.in for exact usage.

High Range
Wi-Fi Modem

High Coverage Wireless Modem by reputed Vendor(s).

  1. These Modems can also be purchased at any retail outlets in Mumbai and also at online stores like flipkart etc.
  2. Any other vender who supply "High Range WiFi CPEs" may contact यह ईमेल पता spambots से संरक्षित किया जा रहा है. आप जावास्क्रिप्ट यह देखने के सक्षम होना चाहिए. or यह ईमेल पता spambots से संरक्षित किया जा रहा है. आप जावास्क्रिप्ट यह देखने के सक्षम होना चाहिए. to enlist their routers for customer reference.
  3. Following venders are available  e.g  D-Link, Swaraj, ZyXEL

D-Link

 D-Link Models

  • DSL-2730
  • DSL-2750

 Order Placement

  • M/S. Dc Infotech (Andheri Branch )

Unit No -2,Aristocrate ,Lajya Compound ,Mogra Road Andheri (East ) Mumbai-400069.
Tel No- 28329000/28329001/28329002. 
Contact Person -Mr Chetan Timbadia & Mr Devendra Sayani .

  • M/S.Dc Infotech (Lamington Branch)

110 , Gandhi Bhuvan ,1st Floor , Chunam Lane ,Lamington Road ,Mumbai -400 007.
Tel No- 23881545 /34. 
Contact Person -Mr Ravi Jadhav /Mr Manish Bhaidkar

  •  Dc Infotech (Thane Branch)

 B-5 ,Mayur Co -Op Hsg Society ,Ram Mandir Road,Opp Ing Vyasa Bank Nr Shiva Prasad Hotel ,Thane (West) 
 Tel No-25344846/ 25344847
 Contact Person- Mr Mangesh . 

  • Dc Systems (Ghatkopar Branch)

  Shop No- 2 ,Kanta Smruti Bldg ,Khara Wadigopal Bhuvan ,L B S Marg ,Ghatkopar(west), Mumbai – 400086.
  Tel No-25151158/59.
  Contact Person -Mr Devendra Khara

                                                                                                                                                            Service centre details in Mumbai 

  • D-Link (India) Limited
    Customer Care Centre,
    Unit : 111, First floor, Sim Lim Square,
    Dr. D.B. Marg, Above Neo Dynamics,
    Lamington Road, Grant Road (East),
    Mumbai – 400 007
    Tel : 022-23859681/23859132
  • D-link (India ) Ltd 
    D-Link Service Center Vashi address:
    Unit No. F - 198,
    1st floor, Haware Fantasia Business Park,
    Plot No. 47, Sector 30A,
    Vashi, Navi Mumbai 400 703
    Phone: 022-27812808
    Contact Person: Mr LK Singh

For any Technical Query customer can call on the below No.'s
Toll Free number: 18002330000

SWARAJ

SWARAJ Models

  • SW 200
  • SW 202

 Order Placement

  • M/S Sai Electricals (Thane Branch)
    21, Shram Saphalya Coop housing Society,
    Sheetal Nagar Mira Road East
    Thane, 401107
    28115399
    Contact person Suresh

  • M/S VISHAL TELECOMMUNICATIONS PVT LTD ( Mumbai Branch)
    G-2 , Siddharath Nagar,  
    Western Exp Highway,
    Borivali East Mumbai 400066
    28870220
    Contact person Sandip

Service Centre in Mumbai

  • SYS TECH,
    Bldg no 74/1350 , Samta Nagar,
    Kandivali East . Mumbai 400101
    28482998/9869259439
    Contact person Rajguru

ZyXEL

 ZyXEL Models

Make:ZyXEL

 

Models :

a)P660HN-T1A:N150 ADSL2+ with 4 FE LAN Ports click here

b)AMG1312-T10B:N300 ADSL2+ with 4 FE Ports click here

Order Placement 

a)HALLMARK SYSTEMS  (ANDHERI)

    A-22, Kalpita Enclave,

   Swami Nityanand Road,

   Andheri (East), Mumbai -400069

   Ph: 26841346 / 66781918

   Contact : Mr Devang Thakore (98210 61774)

b)HALLMARK SYSTEMS  (LAMINGTON ROAD)

     24,Ganga Building,

     2ndFloor, Topiwala Lane,

     Grant Road (East), Mumbai – 400007

    Ph : 23801572

   Contact : Mr Vipul Shah (98210 42409)

Service Centre in Mumbai

   HALLMARK SYSTEMS

   A-22, Kalpita Enclave,

   Swami Nityanand Road,

   Andheri (East), Mumbai -400069

   Ph: 26841346 / 66781918

For Any Technical query / Online Support, Customer can call upToll Free  1800 102 9995