IPV6 Test  Twitter  Facebook  Google Plus  Android  email Hindi Marathi


What'sNew

Launch of STV 98 with Unlimited calls & 2 GB data

Click here for details of more such packs...


Special Prepaid Teracom Data Card Offer
Get Data Card @Rs. 499/- + 10 GB data for 90 days.

For more details click here ...


New Landline plans launched & also revision in existing Landline Tariff.

Click here for to know more


Special GSM offer for MTNL Broadband Customers
Get Free GSM SIM with 5GB & 10GB data per month. *

Click here for more details ...


Launch of STV 98 with Unlimited calls & 2 GB data

Click here for details of more such packs...


Special Prepaid Teracom Data Card Offer
Get Data Card @Rs. 499/- + 10 GB data for 90 days.

For more details click here ...


New Landline plans launched & also revision in existing Landline Tariff.

Click here for to know more


Special GSM offer for MTNL Broadband Customers
Get Free GSM SIM with 5GB & 10GB data per month. *

Click here for more details ...


Launch of STV 98 with Unlimited calls & 2 GB data

Click here for details of more such packs...


Special Prepaid Teracom Data Card Offer
Get Data Card @Rs. 499/- + 10 GB data for 90 days.

For more details click here ...


New Landline plans launched & also revision in existing Landline Tariff.

Click here for to know more


Special GSM offer for MTNL Broadband Customers
Get Free GSM SIM with 5GB & 10GB data per month. *

Click here for more details ...


Launch of STV 98 with Unlimited calls & 2 GB data

Click here for details of more such packs...


Special Prepaid Teracom Data Card Offer
Get Data Card @Rs. 499/- + 10 GB data for 90 days.

For more details click here ...


New Landline plans launched & also revision in existing Landline Tariff.

Click here for to know more


Special GSM offer for MTNL Broadband Customers
Get Free GSM SIM with 5GB & 10GB data per month. *

Click here for more details ...


Launch of STV 98 with Unlimited calls & 2 GB data

Click here for details of more such packs...


Special Prepaid Teracom Data Card Offer
Get Data Card @Rs. 499/- + 10 GB data for 90 days.

For more details click here ...


New Landline plans launched & also revision in existing Landline Tariff.

Click here for to know more


Special GSM offer for MTNL Broadband Customers
Get Free GSM SIM with 5GB & 10GB data per month. *

Click here for more details ...


Launch of STV 98 with Unlimited calls & 2 GB data

Click here for details of more such packs...


Special Prepaid Teracom Data Card Offer
Get Data Card @Rs. 499/- + 10 GB data for 90 days.

For more details click here ...


New Landline plans launched & also revision in existing Landline Tariff.

Click here for to know more


Special GSM offer for MTNL Broadband Customers
Get Free GSM SIM with 5GB & 10GB data per month. *

Click here for more details ...


Launch of STV 98 with Unlimited calls & 2 GB data

Click here for details of more such packs...


Special Prepaid Teracom Data Card Offer
Get Data Card @Rs. 499/- + 10 GB data for 90 days.

For more details click here ...


New Landline plans launched & also revision in existing Landline Tariff.

Click here for to know more


Special GSM offer for MTNL Broadband Customers
Get Free GSM SIM with 5GB & 10GB data per month. *

Click here for more details ...


Launch of STV 98 with Unlimited calls & 2 GB data

Click here for details of more such packs...


Special Prepaid Teracom Data Card Offer
Get Data Card @Rs. 499/- + 10 GB data for 90 days.

For more details click here ...


New Landline plans launched & also revision in existing Landline Tariff.

Click here for to know more


Special GSM offer for MTNL Broadband Customers
Get Free GSM SIM with 5GB & 10GB data per month. *

Click here for more details ...



ToLet

Prime Commercial Space on Rent

More than 3 Lac Sq. Ft. commercial space in MTNL Buildings at strategic locations across Mumbai, Navi Mumbai & Mira-Bhayandar available for lease For more details click here

Renting Space for Vending Van Parking at BKC TE Compound

For more details click here

Current Tenders

Click here for more details

alt

Transfer of Telephone

  • It means change in the name of the subscriber, in case of individual or change in name /constitution ownership in the case of company/ organisation /institution.
  • Event necessitating transfer of a telephone.Change of name taking place voluntarily or due to marriage
    • Change in name/constitution of firm, companies, organisation, institution etc. 
    • Sale of dissolution of the firm
    • Death of the hirer.

 

The application for transfer (on prescribed forms) should be made within one year from the date of the event and is to be submitted to CSC of your area.

 

Can also be transferred to Blood Relation Transfer fee: Rs. 100
Can also be transferred to third party after one year of installation Transfer Fee: 500

Shifting of Telephone

Internal Shift
When a telephone is shifted from one position to another in the same room it is known as internal shift. 

External Shifts

When a telephone is shifted from one room to another or from one building to another building in the same locality or different locality, it is called as external shift.


 

External shifts are of the following types

Shifting of telephone on All -India basis

Shifting Charges

  1. Shifts Within the same exchange area.
  2. Shifts from one exchange area to the another exchange area in multi exchange system.
  3. All India Shift.

Telephone can be shifted on All-India basis as per the conditions existing for shifting of telephones within Multiexchange area. The application form (free of charge) can be obtained from the Area G.M's office/Shift Officer of Area on demand and completed form is to submitted to the CSC of the area from where the telephone is to be shifted.

a)From one position to another in the same room   Nil
b)In all other cases of local shift   Rs.100
Incase of (b) a rebate of Rs. 300 is allowed if subscriber arranges own internal wiring.

 

 

Use of Phone by Tenant

  • Permissible will be sent in the name of tenant. Correspondence entertained with landlord. Landlord to give undertaking for responsibility of payment of all telephone dues. Prescribed forms are available at MTNL Customer Service Centers.
  • Permission fee is Rs. 100.

 


Safe Custody

  


     Short Term safe custody

  • Safe Custody from 7 days to 90 days
  • Cable pair & telephone number will be reserved.
  • Restoration will be as per customer's request.
  • Reconnection fee is Rs.100/- will be charged at the time of reconnection.
     

 


Long Term safe Custody

  • Safe Custody for long duration beyond 90 days.
  • Cable pair & telephone number will not be reserved.
  • .Restoration will be as per customer's request.
  • Reconnection fee is Rs.100/- will be charged at the time of reconnection.


For keeping your telephone in Safe Custody, please apply at CSC or call at 1500.

Click here to download application for safe custody of telephone

Landline Number Retention

  • Landline Number Retention by availing Call transfer Facility
  • Now take your landline to your new address
  • Moving to your new house or just changing your office address !!!
  • Then no worry. You can get all your calls of your existing number in your new landline number with Call transfer Facilities
  • Charges Rs. 50 /Month
  • Now get Call transfer Facilities free for 1 Month.

 

 

 

MTNL Phone Card




This service allows the subscriber to place calls from any normal access interface to any destination number and have the cost of these calls charged to the account specified by the virtual card calling (VCC) number, which does not refer either to the calling line or the called line. Virtual card calling service is an access code based service. All Virtual card calls are preceded by the access code 1802222. After dialling the access code, the subscriber is prompted to enter the virtual card number followed by the destination number . The virtual cards can be used for making Local, National and international calls.


 

 


vcc


 


Denominations

Sl.NoDenomination
(Rs)
SeriesBase Rate
(Talk Time)
A
GST
(18%)
B
Total
(A+B)
Net Amount
to be collected 
rounded off 
(Rs)
Validity
(Days)
1 55 K1E* 48.95 8.81 57.76 58 45
2 110 G1A1 96.07 17.29 113.36 113 90
3 220 G1B1 192.14 34.58 226.72 227 120
4 550 G1C1 480.35 86.46 566.81 567 150
5 1100 G1D1 960.7 172.92 1133.62 1134 270

Get Attractive Discount on Bulk Purchase of VCC Cards.

 

Tariff

ParticularsPulse rate in sec/pulseCharges
Charges & Pulse rate for Local Calls
MTNL Landline 180 secs Re. 1.00 for 3 min
MTNL Mobile 60 secs Re. 1.00 for 1 min 
To other Landline Operator 60 secs Re. 1.00 for 1 min
To other Mobile Operator 60 secs Re. 1.0 for 1 min
Charges & Pulse rate for STD Calls
Adj. SDCA < 50 Kms to landline 60 secs. Re. 1.00
Adj. SDCA < 50 Kms to WLL Mobile 60 secs.

Re. 1.00
Above 50 Kms to Basic(Landline/WLL) 60 secs.

Re. 1.00 
Above 50 Kms to GSM/CDMA 60 secs. Re. 1.00 per min
To Delhi MTNL Landline 90 secs. Re. 1.00 per 1.5 min
Click Here for Charges & Pulse rate for ISD Calls
Notes:-1. Everytime you make a call, your credit balance will be announced.
2. Call is charged to your 'Phone Card' number account and not to the telephone from where you make the call.
3. If asked, detailed bill will be charged @ Rs.100/-.



About VCC Card

1. Card Number : 

Card number is a 16-digit number printed in the confidential area and becomes visible when the card is opened up. Since the card number is electronically printed, no body else knows it.

2. PSN Number :
It is a number printed on the face of VCC card. It should be used for any correspondence regarding VCC service/complaints.

3. Validity Period :

Validity Period is the period up to which the VCC card is valid. The validity period starts from the first use  of the card. 

Dialing Procedure

  1. Lift the handset and listen to the dial tone.
  2. Dial access code 1802222 and Listen to the announcement "Please dial your card number".
  3. If the instrument is not in Tone mode , then Press * on your telephone and then dial the card number. Button with * is generally available on the left of "0" button in PB type instrument.
  4. Wait for the announcement " Your current card limit is (amount). This announcement can be interrupted. Please dial the destination number.
  5. Dial the destination number.
  6. Speak to the called party and disconnect the line.

Precautions

  1. Never disclose your card number.
  2. While folding the card please ensure that no folds are made over the confidential area (extreme right side) of the card because any folds over this portion may tamper your card number.
  3. It will be better if you note down your card number somewhere, because due to mishandling of card, some of the digits may get tampered and become unclear.
  4. While purchasing the card, please ensure that card has a PSN number written over it and that the card is not open. Don't purchase it if PSN is not written or the card is open or tampered.
  5. Be cautious while using the cards on phones that have display or redial facility. Erase the number after disconnecting the call to avoid misuse.

Contact Us

For details :
D.E.(PR) : 22094045
P.R.O.(LC) : 2207 2690
Office of General Manager(LC),
MTNL, Mumbai, Tele. Bldg., Gr. floor,
Charanjit Rai Marg, Fort, Mumbai-400001.

For Technical details dial  SDE (IN) on 24327002/24227450

For complaints dial Toll Free No. : 1800221500

VCC cards can be purchased from MTNL Customer Service Centre, Distributors and business associates.

For Technical details dial :  24327002/ 24227450
For complaints dial Toll Free No. : 1800221500

 

 

Missed Call Alert(MCA) for landline customer

 Want to know who called you when you were away from your landline?
 Just subscribe to the MTNL Missed Call Alert service (MCA). Get missed call on your registered mobile.

 You can modify the registered mobile number anytime by dialing IVR (Interactive Voice Response) short code number  127127.

  • Monthly Charges Rs. 20/- only.
  • To subscribe Missed Call Alert Service just dial 1500 (toll free).

 

 

 

 

Subcategories

Broadband Plans

Broadband High Speed Plans