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What's New

50% reduction in Prices of Landline Premium Numbers

For More Details Click Here

Get unlimited on-net calls & 1GB data/day for 90 days with STV 449 !

For More Details Click Here

Now MTNL, Mumbai Landline/Dolphin customers can pay their bills using UPI, BharatQR on Selfcare Portal

Click here for Selfcare Portal

Opportunities to partner with MTNL for provision of FTTH services on Revenue share basis.
For More details contact Senior Manager (FTTH) on Email.
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For More Details Click Here

To Let

Prime Commercial Space on Rent

More than 3 Lac Sq. Ft. commercial space in MTNL Buildings at strategic locations across Mumbai, Navi Mumbai & Mira-Bhayandar available for lease For more details click here

Renting Space for Vending Van Parking at BKC TE Compound

For more details click here


MTNL Phone Card

This service allows the subscriber to place calls from any normal access interface to any destination number and have the cost of these calls charged to the account specified by the virtual card calling (VCC) number, which does not refer either to the calling line or the called line. Virtual card calling service is an access code based service. All Virtual card calls are preceded by the access code 1802222. After dialling the access code, the subscriber is prompted to enter the virtual card number followed by the destination number . The virtual cards can be used for making Local, National and international calls.






SeriesBase Rate
(Talk Time)
Net Amount
to be collected 
rounded off 
1 55 K1E* 48.95 8.81 57.76 58 45
2 110 G1A1 96.07 17.29 113.36 113 90
3 220 G1B1 192.14 34.58 226.72 227 120
4 550 G1C1 480.35 86.46 566.81 567 150
5 1100 G1D1 960.7 172.92 1133.62 1134 270

Get Attractive Discount on Bulk Purchase of VCC Cards.



ParticularsPulse rate in sec/pulseCharges
Charges & Pulse rate for Local Calls
MTNL Landline 180 secs Re. 1.00 for 3 min
MTNL Mobile 60 secs Re. 1.00 for 1 min 
To other Landline Operator 60 secs Re. 1.00 for 1 min
To other Mobile Operator 60 secs Re. 1.0 for 1 min
Charges & Pulse rate for STD Calls
Adj. SDCA < 50 Kms to landline 60 secs. Re. 1.00
Adj. SDCA < 50 Kms to WLL Mobile 60 secs.

Re. 1.00
Above 50 Kms to Basic(Landline/WLL) 60 secs.

Re. 1.00 
Above 50 Kms to GSM/CDMA 60 secs. Re. 1.00 per min
To Delhi MTNL Landline 90 secs. Re. 1.00 per 1.5 min
Click Here for Charges & Pulse rate for ISD Calls
Notes:-1. Everytime you make a call, your credit balance will be announced.
2. Call is charged to your 'Phone Card' number account and not to the telephone from where you make the call.
3. If asked, detailed bill will be charged @ Rs.100/-.

About VCC Card

1. Card Number : 

Card number is a 16-digit number printed in the confidential area and becomes visible when the card is opened up. Since the card number is electronically printed, no body else knows it.

2. PSN Number :
It is a number printed on the face of VCC card. It should be used for any correspondence regarding VCC service/complaints.

3. Validity Period :

Validity Period is the period up to which the VCC card is valid. The validity period starts from the first use  of the card. 

Dialing Procedure

  1. Lift the handset and listen to the dial tone.
  2. Dial access code 1802222 and Listen to the announcement "Please dial your card number".
  3. If the instrument is not in Tone mode , then Press * on your telephone and then dial the card number. Button with * is generally available on the left of "0" button in PB type instrument.
  4. Wait for the announcement " Your current card limit is (amount). This announcement can be interrupted. Please dial the destination number.
  5. Dial the destination number.
  6. Speak to the called party and disconnect the line.


  1. Never disclose your card number.
  2. While folding the card please ensure that no folds are made over the confidential area (extreme right side) of the card because any folds over this portion may tamper your card number.
  3. It will be better if you note down your card number somewhere, because due to mishandling of card, some of the digits may get tampered and become unclear.
  4. While purchasing the card, please ensure that card has a PSN number written over it and that the card is not open. Don't purchase it if PSN is not written or the card is open or tampered.
  5. Be cautious while using the cards on phones that have display or redial facility. Erase the number after disconnecting the call to avoid misuse.

Contact Us

For details :
D.E.(PR) : 22094045
P.R.O.(LC) : 2207 2690
Office of General Manager(LC),
MTNL, Mumbai, Tele. Bldg., Gr. floor,
Charanjit Rai Marg, Fort, Mumbai-400001.

For Technical details dial  SDE (IN) on 24327002/24227450

For complaints dial Toll Free No. : 1800221500

VCC cards can be purchased from MTNL Customer Service Centre, Distributors and business associates.

For Technical details dial :  24327002/ 24227450
For complaints dial Toll Free No. : 1800221500



Missed Call Alert(MCA) for landline customer

 Want to know who called you when you were away from your landline?
 Just subscribe to the MTNL Missed Call Alert service (MCA). Get missed call on your registered mobile.

 You can modify the registered mobile number anytime by dialing IVR (Interactive Voice Response) short code number  127127.

  • Monthly Charges Rs. 20/- only.
  • To subscribe Missed Call Alert Service just dial 1500 (toll free).





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