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Observance of Vigilance Awareness Week by MTNL Mumbai from 30/10/2023 to 05/11/2023 NEW

THEME OF Vigilance Awareness Week 23 - "भष्ट्राचार का विरोध करे; राष्ट्र के प्रति समर्प्रित रहे" | "Say no to corruption; commit to the Nation"

Click here to for E-pledge

Check PIDPI Video (English | Hindi) | Jingle 2023

MTNL, Mumbai will be discontinuing it's VCC Services w.e.f. 1st October 2022. Customers having VCC card can visit nearest MTNL, Mumbai customer service center to get refund of the balance amount.

MTNL, Mumbai introducing 3G Prepaid Voucher STV 485 for 90 days validity with free 3G data of 1.5GB/day, Unlimited Voice Calling, & 100 SMS/day.

Click here to know more like such 3G Vouchers

Golden Opportunity to partner with MTNL, Mumbai for the exciting FTTH Revenue Share Model and create lucrative business prospects.

MTNL Direct Selling Agent ( DSA) Registration Link

Click here for more information

Introducing Nishtha Plans to the existing Landline Customers of MTNL, Mumbai with Virtual Landline by opting forwarded number of own choice.

Click here for more details

Customer Appeal Services by MTNL, Mumbai - Dial 1130(IVRS) to register your appeal on non-redressal of complaint.

Click here for more details


Lease / Saleof Spaces

Prime Spaces on Lease/Sale

Prime Spaces on Lease/Sale

Prime spaces in MTNL buildings, premises at strategic locations across Mumbai & New Delhi are available for Lease or Sale.

For more details click here

Current Tenders

Click here for more details

MTNL has introduced prepaid broadband service for its customers. The services are being provided on the existing Landline copper infrastructure.

Broadband Prepaid Vouchers

PlanVoucher MRPSpeedFree UsageValidity
Prepaid Voucher 499 Rs 499 upto 2Mbps 1.3 GB 1 month
Prepaid Voucher 1499 Rs 1499 upto 2Mbps 5 GB 3 months
Prepaid Voucher 3999 Rs 3999 upto 2Mbps 15 GB 1 year
Prepaid Voucher 5999 Rs 5999 upto 2Mbps 25 GB 1 year
  • Grace period: 30 days for all the vouchers. After the grace period, an account will be suspended & will be deactivated after 3 months.
  • No plan migration will be allowed.
One Time Charges
Installation & Activation Rs 300
Modem Charges
Normal Modem Rs 1000
Wireless Modem Rs 1700

Procedure

  • Customer will book prepaid broadband connection on his existing telephone line.
  • Customer will be billed amount for registration, activation and router charge, in the first bill.
  • Customer may book the connection at CSC counter or from 1500/WSC.
  • The broadband work order will be issued and will be completed in the same manner as currently done for postpaid connection.
  • Initially, the Customer will be given broadband basis plan with 50 Mb free download and validity of 90 days.
  • Within validity period, the customer has to recharge his account using any of the available vouchers.
  • Using this voucher the customer can login to web Self Care Portal and recharge his account.
  • In case of any difficulty in recharging process customers may contact on 12543 or 1504 option 3.
  • One Email ID will be given with 4MB space in this plan.
  • The balance download at the end of validity period will not be carried forward.
  • If download allowed is consumed before the validity period customer will have to recharge using any of the above vouchers again.
  • Within validity period balance download available at the time of the recharge will be added in the download allowed in new voucher. However period left will not be carried forward.
  • Each voucher will have a grace period of one month after validity period. If customer fails to recharge within the grace period,his account will be suspended. The account will be permanently closed after 90 days after validity period.
  • Migration from postpaid to prepaid is not allowed at present.
  • For all service related complaints the customer can dial 198.
  • Customer can see their plan balance and usage details at https://register.mtnl.net.in. 

Click here for other charges.

Broadband Plans