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What's New

MTNL, Mumbai waives off Installation Charges payable on new booking of landline connection till 31/03/2018.

Click Here for Landline Tariff

50% reduction in Prices of Landline Premium Numbers

For More Details Click Here

Now MTNL, Mumbai Landline/Dolphin customers can pay their bills using UPI, BharatQR on Selfcare Portal

Click here for Selfcare Portal

Opportunities to partner with MTNL for provision of FTTH services on Revenue share basis.
For More details contact Senior Manager (FTTH) on Email.
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For More Details Click Here

To Let

Prime Commercial Space on Rent

More than 3 Lac Sq. Ft. commercial space in MTNL Buildings at strategic locations across Mumbai, Navi Mumbai & Mira-Bhayandar available for lease For more details click here

Renting Space for Vending Van Parking at BKC TE Compound

For more details click here



TriBand - MTNL's 'always-on' Broadband connection that supports interactive services including high speed Internet access at download speed up to 4Mbps with assured minimum speed of 256 kilo bits per second (kbps) to individual telephone subscribers. It includes further value-added services such as VPN, IPTV, video-on-demand, VoIP,video phone and will include broadcast applications & much more in the future.


Three ways to get Triband Connection:

  • Book Online
  • Call 1500
  • Download Form & submit to customer Service Center

Value Added Services



MTNL PC Protection




MTNL has introduced prepaid broadband service for its customers. The services are being provided on the existing Landline copper infrastructure.

Broadband Prepaid Vouchers

PlanVoucher MRPSpeedFree UsageValidity
Prepaid Voucher 499 Rs 499 upto 2Mbps 1.3 GB 1 month
Prepaid Voucher 1499 Rs 1499 upto 2Mbps 5 GB 3 months
Prepaid Voucher 3999 Rs 3999 upto 2Mbps 15 GB 1 year
Prepaid Voucher 5999 Rs 5999 upto 2Mbps 25 GB 1 year
  • Grace period: 30 days for all the vouchers. After the grace period, an account will be suspended & will be deactivated after 3 months.
  • No plan migration will be allowed.
One Time Charges
Installation & Activation Rs 300
Modem Charges
Normal Modem Rs 1000
Wireless Modem Rs 1700


  • Customer will book prepaid broadband connection on his existing telephone line.
  • Customer will be billed amount for registration, activation and router charge, in the first bill.
  • Customer may book the connection at CSC counter or from 1500/WSC.
  • The broadband work order will be issued and will be completed in the same manner as currently done for postpaid connection.
  • Initially, the Customer will be given broadband basis plan with 50 Mb free download and validity of 90 days.
  • Within validity period, the customer has to recharge his account using any of the available vouchers.
  • Using this voucher the customer can login to web Self Care Portal and recharge his account.
  • In case of any difficulty in recharging process customers may contact on 12543 or 1504 option 3.
  • One Email ID will be given with 4MB space in this plan.
  • The balance download at the end of validity period will not be carried forward.
  • If download allowed is consumed before the validity period customer will have to recharge using any of the above vouchers again.
  • Within validity period balance download available at the time of the recharge will be added in the download allowed in new voucher. However period left will not be carried forward.
  • Each voucher will have a grace period of one month after validity period. If customer fails to recharge within the grace period,his account will be suspended. The account will be permanently closed after 90 days after validity period.
  • Migration from postpaid to prepaid is not allowed at present.
  • For all service related complaints the customer can dial 198.
  • Customer can see their plan balance and usage details at https://register.mtnl.net.in

Click here for other charges.

Amnesty scheme for surrendered Broadband Customers

Rs. 200 waived off on Installation and testing charges for customers who have surrendered their broadband connection in last 6 months and want to switch back to us.

 Perticulars  Current Charges  Offer
 One-Time Installation and Testing Charges   Rs. 200  Waived Off

Terms & Conditions :

  • The period of 6 months  will be taken from date of applicaton.
  • This offer is not applicable to customers who have surrendered both Landline and Broadband.


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Broadband Plans