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What's New

Mirai Botnet Affecting IoT Devices

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50% reduction in Prices of Landline Premium Numbers

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Now MTNL, Mumbai Landline/Dolphin customers can pay their bills using UPI, BharatQR on Selfcare Portal

Click here for Selfcare Portal

Opportunities to partner with MTNL for provision of FTTH services on Revenue share basis.
For More details contact Senior Manager (FTTH) on Email.
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To Let

Prime Commercial Space on Rent

More than 3 Lac Sq. Ft. commercial space in MTNL Buildings at strategic locations across Mumbai, Navi Mumbai & Mira-Bhayandar available for lease For more details click here

Renting Space for Vending Van Parking at BKC TE Compound

For more details click here


Miscellaneous Broadband Plans

MTNL offers Broadband plans to follwoing catgory of customers.

Casual Broadband Plans

Initial Charges

Particulars Charges
Broadband Registration, Installation & Activation Rs. 500/-
Non-refundable Modem charges (normal/ Wifi) Rs. 1000/-
Installation of Telephone Line Rs. 500/-
Total Initial Charges Rs. 2000/-

Usage Charges

1(a) Charges for 1 Mbps/ 512Kbps BB casual connection for minimum 3 days Rs. 1200/-
(b) For each additional day Rs. 500/- per day
2(a) Charges for 2 Mbps/ upto 1 Mbps BB casual connection for minimum 3 days Rs. 2000/-
(b) For each additional day Rs. 800/- per day
3(a) Charges for 4 Mbps/ upto 1 Mbps BB casual connection for minimum 3 days Rs. 3500/-
(b) For each additional day Rs. 1200/- per day

Casual VDSL Plan

INITIAL CHARGES (Including Registration, Installation, testing, activation and non-refundable modem charges Rs. 5000/-
(a) Charges for 10Mbps to 20Mbpsdownload upto 4 Mbps upload speed BB casual connection for minimum 3 days Rs. 8000/-
(b)For each additional day Rs. 3000/- per day



  • All the payment will be taken in advance.
  • Date of opening will be counted as day one.
  • Activation time will be specified by the customer.
  • Modem will be recovered after deactivation.
  • There will be no refund or deduction in initial charges if modem provided by the customer.
  • One recoverable telephone instrument will be provided with incoming facility only.
  • customer can make out going call by using VCC cards.
  • Connection will be provided subject to technical feasibility and availability.
  • VDSL casual connection will be provided upto 1.5 Kms loop distance.

Unlimited Plan for Judges of District & Subordinate Courts in the jurisdication of MTNL, Mumbai

Sl No Plan Speed Hours Monthly Service Charges Annual Rental option
1 Plan-1 upto 256 Kbps Unlimited Rs 2,500 Rs 20,000

Note :

  1. The monthly CPE service charges of above Unlimited Plans is waived off.
  2. Out-of-turn priority is to be given to the customers booking triband with the above Unlimited plans.

Broadband Tariff Plans for Hon`ble MPs

Sl No Plan Speed Hours Monthly Service Charges Monthly Free Download Additional Usage Charges beyond free usage
1 Trib MP 1 512 Kbps Unlimited Nil 100 GB (against 10,000 surrendered call units per annum) Rs 0.50 per MB
2 Trib MP 2 1 Mbps Unlimited In Liau of 10,000 surrendered call out of 1,50,000 free calls per annum Unlimited data transfer 

(i.e. Data download & data upload)

 3  Trib MP 3


up to 15 GB and 1Mbps beyond 15 GB (fair usage)

 Unlimited  Rs 1500  Unlimited 

data transfer

(i.e. Data download & data upload)

 4  Trib MP 4   4Mbps

upto 15 GB and 1 Mbps beyond 15GB (fair Usage) 

 Unlimited  Rs 1500 Unlimited data transfer i.e.

(Data download & data upload)



  1. CPE (Ordinary or wireless) to be provided by MTNL without any service charge.
  2. Initial one-time charges(Up front charges) of Rs.300/- normal CPE / Rs 600 for wireless CPE for registration /Activation/Testing will be waived off.
  3. All other terms and conditions will remain same in both the above plans as in other existing Broadband plans.

ISDN Services

Put your business on fast track with MTNL ISDN

ISDN is a state-of-the-art digital network service that provides high quality voice, data and image transfer and also inter-computer file transfer simultaneously on the existing pair of phone lines of the subscriber, at high speed. This service is provided using existing copper cable networks in over 300 cities in India and 28 countries world over.

So give an edge to your organization with MTNL ISDN.


ISDN Applications

Photo Telephone Calling - where called party can see each other's pictures on screen.

Desk Top Video Conferencing - on dial-up basis using a single ISDN line at 128 Kbps.

High Quality Video Conferencing  - on dial-up basis between any two ISDN subscribers by using three ISDN lines at 384 Kbps.

Teleconferencing - which facilitates the transmission of pictures, documents and drawings etc., apart from voice & video images of the participants, white board sharing & document sharing is also possible.

High speed data transmission at 128 Kbps - Very high quality in digital mode on account of very high immunity from the noise.

High speed facsimile - Time taken to send FAX messages reduced to 1/4th compared to a conventional old telephone line provides. Subscriber can see his metering pulses at his premises.

ISDN supports all Phone-Plus services - available to conventional old telephone line. In addition the following additional facilities are available.

Calling Line Identification Presentation(CLIP) - When an ISDN subscriber receives a call, the calling subscriber number will be displayed on his ISDN telephone revealing identity of the caller giving option to the called party to accept the call or not during conversation . It is possible to hold two more incoming calls and ISDN subscriber can switch between the incoming calls.

Calling Line Identification Restriction (CLIR) - By means of this service, the calling subscriber will be able to prevent the presentation of his number to the called subscriber (Prevention of CLIP).

Multiple Subscriber Number (MSN) - Up to 8 terminals can be connected in parallel at the subscriber premises. To call a specific terminal separate numbers can be allotted to each terminal to facilitate when call is received from a normal (Analog) subscriber. In case the call is received from an ISDN subscriber ,the terminal Selection will be made automatically.

Terminal Portability (TP) - At the subscriber's premises 8 terminals can be connected to a single ISDN line in the sockets provided on internal wiring. The terminals can be in different rooms on different floors. During conversation it is possible to transfer the call from one terminal to another or even remove the terminal and connect it to another socket . This facility is available for calling as well as called subscriber.

Closed User Group (CUG) - Companies and individuals with offices in different cities can have their ISDN numbers function in a closed user group i.e. like a private network, both for voice and data . This group enjoys certain calling privileges like select call- barring and additional level of security.



PlanMonthly Service ChargesFree CallsCall Charges beyond free calls
Basic Plan (Plan-1) Rs 750 60 61-300 Rs. 0.80 Above 300 Rs.1.20
General Plan (Plan-2) Rs 750 Nil  Rs 1.10
Special Plan (plan-3) Rs 1,500 1,200  Rs 1.10
Super Plan (plan-4) Rs 3,300 3,600  Rs 1.10


PlanMonthly Service ChargesFree CallsCall Charges beyond free calls
General Plan Rs 5,000 Nil Rs 1.00
Plan Rs. 9000 10000 Rs. 0.90
Plan A Rs. 14,870 13500 Rs. 1.10
Plan B Rs. 29,970 32000 Rs. 0.95
CIP Plan-C Rs 44,970 53,000 Rs 0.85
CIP Plan-D Rs 59,970 75,000 Rs 0.80
Plan-E Rs 74,970 1,00,000 Rs 0.75
Plan-F Rs 89,970 1,25,000 Rs 0.69

Please Note : 

  • Equipment like Telephone Instrument, Broad Band Modems /CPEs  (Customer Premises Equipment), ONU(Optical Network Units), NT1
    (for ISDN lines), if provided at Customers' premises by MTNL, are sole  property of MTNL, Mumbai.
  • Pool Billing:- Arrangement for pool billing of ISDN PRI terminated at one EPABX is permitted.
  • Each PRI carries traffic of 30 lines.
  • CIP plans are applicable for those customers paying monthly telephone bill of Rs 1 Lakh or above.
  • The franchisees will be offered from existing or any new corporate plan.But no commission will be given to them after opting Plan A to F.However for them existing scheme will continue. (w.e.f. 01.10.2007)
  • Two years service commitment.
  • For ISPs, only 'General Plan' is permissible.
  • For new bookings/change of tariff plan, please call nearest CSC.
  • Missed calls are not charged and metering starts only after called party answers.

Other Charges

Registration Charges
Basic Rate Access Nil
Primary Rate Access Nil
Security Deposits
Network Termination(NT1) Rs. 1,000 (to be collected in the 1st bill) Non-refundable
Simple ISDN Handset Rs. 16,000
ISDN PC Card Rs. 9,600
ISDN Feature Phone Rs. 7,000
Terminal Adapter Rs. 50,000
ISDN PBX (per Port) Rs. 50,000
G4 FAX Terminal Rs. 3,68,000
Video Conferencing System Rs. 76,000
Other Deposits
Initial Deposit for BRA Rs. 5,000
(Rs. 3,000 will be collected at the time of initial booking & Rs. 2,000 to be collected in the first bill)
Initial Deposit for PRA Rs. 15,000 *
Installation Charges
Wiring up to network terminal for PRA Rs. 4,000
Wiring up to network terminal for BRA Rs. 300
Subscriber Interface Bus Rs. 500
ISDN Terminals  
ISDN PC Card Rs. 400
ISDN Feature Phone Rs. 550
Terminal Adapter Rs. 475
ISDN PBX per Port Rs. 800
G4 FAX Terminal Rs. 6,000
Videophone Rs.1,350
Safe Custody charges
For Basic Rate Access (BRA) NIL
For Primary Rate Access (PRA) 20% of the standard rent i.e. Rs. 1000/- per month
Safe Custody period of 1 year & grace period of 3 months.
One time charges of Rs. 100/- will be taken at the time of reconnection.
* Rs.15,000 are also exempted for corporate customers paying revenue of Rs.1,00,000 or more per month for all MTNL services together.

Incentives / Rebates

MTNL has started giving the following Incentives/Rebate to the Customers who purchase & provide their own HDSL Modems at both the ends for ISDN PRA lines.

  • Waiver of Installation Charges of Rs.4000/-
  • A rebate of Rs.1000/- per month will be given in charges of Rs.5000/-OR Assured Charges as per one of the CIP Schemes for one year only.
  • The HDSL Modem will be maintained by the Customer & Modem will remain property of the Customer.


Charges for point to point connectivity : ISDN BRA Lines

Registration Charges Nil
Security Deposit (refundable) Rs.6000/-(will be collected at the time of registration)
Installation Charges Rs.600/-(Rs.100/-if internal wiring is done by the customer)
Monthly Access Charges Rs.2900/-plus Goods & Service Tax(no other calls except point to point calls are allowed)
NT Charges (non-refundable) Rs. 1,000/-
Modems To be provided by the customer.
Installation and Testing charges Same as for normal ISDN BRA line.
No metering on these lines, as these will be strictly from point to point basis.

Temporary ISDN

Charges for Casual / Temporary ISDN connections

Connectivity charges (to be paid in advance)

Connectivity charges Rs.500/per week Rs.5000/- for 15 days
Rs.10000/- for > 15 days to 30 days
Rs.10000/- + proportionate rent for additional no. of days for a period of one month & above.
Security Deposit for NT or Modem Rs.2000/-(NT) Rs.10000/-(If MTNL provides HDSL Modem)
NIL-(If HDSL Modem is arranged by the customer himself)
Security Deposit for
(a)Local calls:
(b)STD calls:
(c)ISD calls:





Installation Charges Rs.150/- per line Rs. 4,000/- (non-refundable)
(to be collected in the 1st bill)
Minimum period of hire One week 15 days
Free Calls NIL NIL
Call charges Rs.1.20/- per unit Rs. 1.00 per unit

Terms and conditions

  • Amount shall be payable in advance for total no. of days for which casual connection is required.
  • Security deposit amount shall be refundable on depositing the HDSL Modem back to MTNL in good working condition. In case of Loss/ Physically damaged/ Burnt HDSL Modem, the security deposit amount shall be forfeited by MTNL.
  • Extension of the scheme will be allowed with payment of demand note for additional no. of days at least 3 days prior to closing of the connection. No Installation charge will be levied in case of extension of this scheme.
  • Security deposit is not applicable in case of Government agencies.

For more details on tariff, please contact;

Corporate Helpline - 022 2436 8686

  • Smt Lata Madhavan (DGM EBP-1/2) - 022-2438 5577
  • Shri Anil Kumar  (DGM EBG-1/2) - 022-2421 0222 / 2430 9983


Broadband Other Charges

One Time Registration Charge
(with tele. bill - Non-refundable)

Waived off

DSL Activation & testing charges (with telephone bill)  Rs 300/-
DSL CPE One-time Upfront Charges (with tele. bill & Non refundable)
  • Normal ADSL Modem(New): Rs.300/-
  • Normal ADSL Modem(Old & Repaired):Rs. 100/- 
  • Wireless ADSL Modem(New): Rs.600/-
  • Wireless ADSL Modem(Old & Repaired): Rs.100/- 
  • For Customer owned CPE: NIL
  • Line Bonding CPE Charges:
    Onetime Upfront Charges : Rs.600

Monthly CPE Service Charges for MTNL CPE

Monthly CPE Service Charges for Customer Owned CPE
  • For Triband connection : Nil
Safe custody charges

Rs.100 per month (for ADSL, VDSL and line bonding connections). 

Safe custody charges for FTTH connections will be Rs.1000 or 50% of monthly service charges, whichever is less.

Shifting Charges Rs 300 
First E-mail ID with BB connection
Additional E-mail ID
Rs. 400 per annum (100 MB capicity)
 Additional Upload Speed

Rs 100 p.m. for each additional 256 Kbps bandwidth (higher upload speed above 1 Mbps is subject to feasibility and CPE compatibility) 

Only for VDSL and FTTH :
Rs 300 p.m. for each additional 1 Mbps upload speed
Rs 600 p.m. for each additional 5 Mbps upload speed
Rs 1000 p.m. for each additonal 10 Mbps upload speed

Note : Additional upload speed is subject to feasibility and CPE compatibility.

Tariff for additional Wi-Fi CPEs for Enhancing coverage

One time upfront charges for additional Wi-Fi CPEs (Non Refundable): Rs 1000/- per CPE

Monthly CPE Charges for additional Wi-Fi CPEs: Rs100 per CPE per month

Static IP Rs 2000 per annum per IP 
Rs 200 per month per IP
 Static IP Pool of 4, 8, 16 IPs +1 WAN IP

Rs 2000 per annum per IP
Rs 200 per month per IP

For More Details click here

  • Equipment like Telephone Instrument, Broad Band Modems /CPEs (Customer Premises Equipment), ONU(Optical Network Units), NT1(for ISDN lines), if provided at Customers' premises by MTNL, are sole property of MTNL, Mumbai.
  • Goods & Service Tax (GST) Extra as Applicable .



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Broadband Plans