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What's New

Mirai Botnet Affecting IoT Devices

For More Details Click Here


50% reduction in Prices of Landline Premium Numbers

For More Details Click Here


Now MTNL, Mumbai Landline/Dolphin customers can pay their bills using UPI, BharatQR on Selfcare Portal

Click here for Selfcare Portal


Opportunities to partner with MTNL for provision of FTTH services on Revenue share basis.
For More details contact Senior Manager (FTTH) on Email.
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For More Details Click Here



To Let

Prime Commercial Space on Rent

More than 3 Lac Sq. Ft. commercial space in MTNL Buildings at strategic locations across Mumbai, Navi Mumbai & Mira-Bhayandar available for lease For more details click here

Renting Space for Vending Van Parking at BKC TE Compound

For more details click here

 
Combo Unlimited Plans 
speedtest new

2 Mbps

New Offer w.e.f. 15-08-2017 

Particulars

DSL-399-New-Combo 2M

Monthly Service Charges

Rs.399

Plan Type

Combo

Download Speed (upto)

2 Mbps 6 Mbps

Monthly Fair Usage Policy 
(FUP) Quota

15 GB

Download Speed after FUP Limit (upto)

1 Mbps

Upload Speed (upto)

768 Kbps till FUP and 512 Kbps afterward

Monthly Free Voice Calls

Nil

Terms & Conditions:

1. Customer will get above plan features for a period of 6 months from the date of plan activation.

2. After expiry of 6 months, the customer will be migrated and billed as per BB-600-2M plan.

3. Customer will be free to migrate to any other active plan during the 6 months period.

4. Above plan will be available only to new customers. Existing MTNL Landline Customers not having broadband can also book above plan.

5. Plan migration from existing broadband customers will not be allowed in above plan.

6. Data usage includes Uploads & Downloads wherever mentioned.

7. One time broadband and landline charges will be as per existing tariffs. 


 

Unlimited Plans

Plan NameMonthly ChargesAnnual ChargesDownload Speed (upto)  & FUP QuotaFree voice Benefits
(only for combo plans)
BB-600-2M Rs. 600 Rs. 6,600 2 Mbps  6 Mbps till  35 GB and 1 Mbps afterwards 150 calls to all network #
BB-800-2M Rs. 800 Rs. 8,800 2 Mbps 6 Mbps till  70 GB and 1 Mbps afterwards 200 calls to all network #
BB-1000-2M Rs 1,000 Rs. 11,000 2 Mbps 6 Mbps till 125 GB and 1 Mbps afterwards 300 calls to all networks #
BB-1200-2M Rs 1,200  Rs, 13,200 2 Mbps 6 Mbps till 135 GB and 1 Mbps afterwards 500 calls to all networks #
BB-1500-2M Rs 1,500 Rs. 16,500 2 Mbps  6 Mbps till  150 GB  and 1.5 Mbps afterwards Unlimited MTNL(MUM + DELHI)
BB-2000-2M Rs 2,000 Rs. 22,000 2 Mbps  6 Mbps till 210 GB and 1.5 Mbps afterwards Unlimited All N/W + STD


Please Note:

  • # Free Voice Calls benefit is applicable to all existing customers, new booking, plan change cases w.e.f. 01/09/2017.
  • Unlimited free voice benefits cannot be used for outgoing calls to premium Numbers, IN Numbers and other chargeable shortcodes (level 1 etc.). These calls will be charged as per prevailing tariffs.
  • In combo plans, Rent free Landline will be provided with no free calls and outgoing calls will be charged at Re.1 per pulse (as per Landline 250 plan).
  • Customer may also use Landline Add-on Packsfor making landline calls.
  • Customer may also use Data Top Ups to extend their FUP limit.
  • SMS/Email notification will be sent after reaching 80% and 100% FUP limit of your plan.
  • Customers who want BB plan along with their existing Landline plan may choose Non-Combo plan.
  • Fair Usage Policy Quota in all FUP plans is applicable for one calendar month. Fresh FUP quota as per selected plan is made available to the customer from 1st of every month.
  • Existing customer migrating to FUP plan or customer booking new broadband in between a month will get Fair Usage Policy Quota on a proportionate basis for the remaining days of the month.
  • Monthly CPE(Modem) Charges for MTNL provided CPE: Rs. 50/-
  • MTNL supplied Broadband CPE (Modem/Router) belongs to MTNL and in event of non-return of equipment customer will have to pay applicable charges
  • The data usage limit, wherever mentioned, includes downloads and uploads.
  • Upload speed: Up to 768 Kbps Fair Usage Policy (FUP) Quota and up to 512 Kbps afterward.
  • Goods & Service Tax (GST) Extra as Applicable.

 Click here for other charges.


4 Mbps

 

New Offer w.e.f. 15-08-2017 

Particulars

DSL-399-New-Combo 4M

Monthly Service Charges

Rs.399

Plan Type

Combo

Download Speed (upto)

4 Mbps 8 Mbps

Monthly Fair Usage Policy 
(FUP) Quota

10 GB

Download Speed after FUP Limit (upto)

1 Mbps

Upload Speed (upto)

768 Kbps till FUP and 512 Kbps afterward

Monthly Free Voice Calls

Nil

Terms & Conditions:

1. Customer will get above plan features for a period of 6 months from the date of plan activation.

2. After expiry of 6 months, the customer will be migrated and billed as per BB-600-4M plan.

3. Customer will be free to migrate to any other active plan during the 6 months period.

4. Above plan will be available only to new customers. Existing MTNL Landline Customers not having broadband can also book above plan.

5. Plan migration from existing broadband customers will not be allowed in above plan.

6. Data usage includes Uploads & Downloads wherever mentioned.

7. One time broadband and landline charges will be as per existing tariffs. 


 

 Unlimited Plans 

Plan NameMonthly Charges Annual chargesDownload Speed (upto)Free Voice Benefits 
(only for combo plans)
BB-600-4M  Rs. 600 Rs. 6,600 4 Mbps  8 Mbps till  30 GB and 1 Mbps afterwards 150 calls to all networks #
BB-800-4M Rs. 800 Rs. 8,800 4 Mbps  8 Mbps till  55 GB and 1 Mbps afterwards 200 calls to all networks #
BB-1000-4M  Rs 1,000 Rs. 11,000 4 Mbps  8 Mbps till  90 GB and 1 Mbps afterwards 300 calls to all networks #
BB-1200-4M Rs 1,200 Rs. 13,200 4 Mbps  8 Mbps till 100 GB  and 1 Mbps afterwards 500 calls to all networks #
BB-1500-4M  Rs 1,500 Rs. 16,500 4 Mbps  8 Mbps till  140 GB and 1.5 Mbps afterwards Unlimited MTNL(MUM + DELHI)
BB-2000-4M Rs 2,000 Rs.22,000 4 Mbps  8 Mbps till  195 GB  and 1.5 Mbps afterwards Unlimited All N/W + STD
BB-2500-4M  Rs 2,500 Rs. 27,500 4 Mbps  8 Mbps till  270 GB  and 2 Mbps afterwards Unlimited All N/W + STD
BB-3000-4M Rs 3,000 Rs. 33,000 4 Mbps  8 Mbps till  375 GB  and 2 Mbps afterwards Unlimited All N/W + STD


Please Note:

  • # Free Voice Calls benefit is applicable to all existing customers, new booking, plan change cases w.e.f. 01/09/2017.
  • Unlimited free voice benefits cannot be used for outgoing calls to premium Numbers, IN Numbers and other chargeable shortcodes (level 1 etc.). These calls will be charged as per prevailing tariffs.
  • In combo plans, Rent free Landline will be provided with no free calls and outgoing calls will be charged at Re.1 per pulse (as per Landline 250 plan).
  • Customer may also use Landline Add-on Packs for making landline calls.
  • Customer may also use Data Top Ups to extend their FUP limit.
  • SMS/Email notification will be sent after reaching 80% and 100% FUP limit of your plan.
  • Customers who want BB plan along with their existing Landline plan may choose Non-Combo plan.
  • Fair Usage Policy Quota in all FUP plans is applicable for one calendar month. Fresh FUP quota as per selected plan is made available to the customer from 1st of every month.
  • Existing customer migrating to FUP plan or customer booking new broadband in between a month will get Fair Usage Policy Quota on a proportionate basis for the remaining days of the month.
  • Monthly CPE(Modem) Charges for MTNL provided CPE: Rs. 50/-
  • MTNL supplied Broadband CPE (Modem/Router) belongs to MTNL and in event of non-return of equipment customer will have to pay applicable charges
  • The data usage limit, wherever mentioned, includes downloads and uploads.
  • Upload speed: Up to 768 Kbps till Fair Usage Policy (FUP) Quota and up to 512 Kbps afterward.
  • Goods & Service Tax (GST) Extra as Applicable.

 Click here for other charges.


 

6 Mbps

Unlimited Plans 

Plan NameMonthly ChargesAnnual ChargesDownload Speed (upto)Free Voice Benefits
(only for combo plans)
BB-600-6M  Rs. 600 Rs. 6,600 6 Mbps  10 Mbps till 25 GB and 1 Mbps afterwards 150 calls to all network #
BB-800-6M Rs. 800 Rs. 8,800 6 Mbps  10 Mbps till 40 GB  and 1 Mbps afterwards 200 calls to all network #
BB-1000-6M  Rs 1,000 Rs. 11,000 6 Mbps  10 Mbps till 65 GB  and 1 Mbps afterwards 300 calls to all network #
BB-1200-6M Rs 1,200 Rs. 13,200 6 Mbps  10 Mbps till 75 GB and 1Mbps afterwards 500 calls to all network #
BB-1500-6M  Rs 1,500 Rs. 16,500 6 Mbps  10 Mbps till 130 GB and 1.5 Mbps afterwards Unlimited MTNL(MUM+DELHI)
BB-2000-6M Rs 2,000 Rs. 22,000 6 Mbps 10 Mbps till 175 GB  and 1.5 Mbps afterwards Unlimited All N/W + STD
BB-2500-6M  Rs 2,500 Rs. 27,500 6 Mbps  10 Mbps till 240 GB  and 2 Mbps afterwards Unlimited All N/W + STD
BB-3000-6M Rs 3,000 Rs. 33,000 6 Mbps  10 Mbps till 360 GB and 2 Mbps afterwards Unlimited All N/W + STD


Please Note:

  • # Free Voice Calls benefit is applicable to all existing customers, new booking, plan change cases w.e.f. 01/09/2017.
  • Unlimited free voice benefits cannot be used for outgoing calls to premium Numbers, IN Numbers and other chargeable shortcodes (level 1 etc.). These calls will be charged as per prevailing tariffs.
  • In combo plans, Rent free Landline will be provided with no free calls and outgoing calls will be charged at Re.1 per pulse (as per Landline 250 plan).
  • Customer may also use Landline Add-on Packs for making landline calls.
  • Customer may also use Data Top Ups to extend their FUP limit.
  • SMS/Email notification will be sent after reaching 80% and 100% FUP limit of your plan.
  • Customers who want BB plan along with their existing Landline plan may choose Non-Combo plan.
  • Fair Usage Policy Quota in all FUP plans is applicable for one calendar month. Fresh FUP quota as per selected plan is made available to the customer from 1st of every month.
  • Existing customer migrating to FUP plan or customer booking new broadband in between a month will get Fair Usage Policy Quota on a proportionate basis for the remaining days of the month.
  • Monthly CPE(Modem) Charges for MTNL provided CPE: Rs. 50/-
  • MTNL supplied Broadband CPE (Modem/Router) belongs to MTNL and in event of non-return of equipment customer will have to pay applicable charges
  • The data usage limit, wherever mentioned, includes downloads and uploads. 
  • Upload speed: Up to 768 Kbps up to Fair Usage Policy (FUP) Quota and up to 512 Kbps afterward.
  • Goods & Service Tax (GST) Extra as Applicable.

 Click here for other charges.

8 Mbps

 

Unlimited Plans 

Plan NameMonthly ChargesAnnual chargesDownload Speed (upto)Free Voice Benefits 
(only for combo plans)
BB-600-8M  Rs. 600 Rs. 6,600 8 Mbps  12 Mbps till 20 GB and 1 Mbps afterwards 150 calls to all network #
BB-800-8M Rs. 800 Rs. 8,800 8 Mbps  12 Mbps till 35 GB and 1 Mbps afterwards 200 calls to all network #
BB-1000-8M  Rs 1,000 Rs. 11,000 8 Mbps  12 Mbps till 55 GB and 1 Mbps afterwards 300 calls to all network #
BB-1200-8M Rs 1,200 Rs. 13,200 8 Mbps  12 Mbps till 65 GB and 1 Mbps afterwards 500 calls to all network #
BB-1500-8M  Rs 1,500 Rs. 16,500 8 Mbps  12 Mbps till 120 GB and 1.5 Mbps afterwards Unlimited MTNL(MUM+DELHI)
BB-2000-8M Rs 2,000 Rs. 22,000 8 Mbps  12 Mbps till 160 GB and 1.5 Mbps afterwards Unlimited All N/W + STD
BB-2500-8M  Rs 2,500 Rs. 27,500 8 Mbps  12 Mbps till 210 GB and 2 Mbps afterwards Unlimited All N/W + STD
BB-3000-8M Rs 3,000 Rs. 33,000 8 Mbps  12 Mbps till 340 GB and 2 Mbps afterwards Unlimited All N/W + STD


Please Note:

  • # Free Voice Calls benefit is applicable to all existing customers, new booking, plan change cases w.e.f. 01/09/2017.
  • Unlimited free voice benefits cannot be used for outgoing calls to premium Numbers, IN Numbers and other chargeable shortcodes (level 1 etc.). These calls will be charged as per prevailing tariffs.
  • In combo plans, Rent free Landline will be provided with no free calls and outgoing calls will be charged at Re.1 per pulse (as per Landline 250 plan).
  • Customer may also use Landline Add-on Packs for making landline calls.
  • Customer may also use Data Top Ups to extend their FUP limit.
  • SMS/Email notification will be sent after reaching 80% and 100% FUP limit of your plan.
  • Customers who want BB plan along with their existing Landline plan may choose Non-Combo plan.
  • Fair Usage Policy Quota in all FUP plans is applicable for one calendar month. Fresh FUP quota as per selected plan is made available to the customer from 1st of every month.
  • Existing customer migrating to FUP plan or customer booking new broadband in between a month will get Fair Usage Policy Quota on a proportionate basis for the remaining days of the month.
  • Monthly CPE(Modem) Charges for MTNL provided CPE: Rs. 50/-
  • MTNL supplied Broadband CPE (Modem/Router) belongs to MTNL and in event of non-return of equipment customer will have to pay applicable charges
  • The data usage limit, wherever mentioned, includes downloads and uploads.
  • Upload speed: On ADSL: Up to 1 Mbps up to Fair Usage Policy (FUP) Quota and up to 512 Kbps afterward.
  • Upload speed: Online Bonding: Up to 2 Mbps up to Fair Usage Policy (FUP) Quota and up to 512 Kbps afterward.
  • Goods & Service Tax (GST) Extra as Applicable.

 Click here for other charges.


 

10 to 100 Mbps

10M Unlimited Plans 

Plan NameMonthly ChargesAnnual Charges

Download Speed (upto)Free Voice Benefits 
(only for combo plans)
BB-1000-10M  Rs 1,000 Rs. 11,000 10 Mbps  14 Mbps till 50 GB and 1 Mbps afterwards 300 calls to all networks #
BB-1200-10M Rs 1,200 Rs. 13,200 10 Mbps  14 Mbps till 60 GB and 1 Mbps afterwards 500 calls to all networks #
BB-1500-10M  Rs 1,500 Rs. 16,500 10 Mbps  14 Mbps till 110 GB and 1.5 Mbps afterwards Unlimited MTNL(MUM+DELHI)
BB-2000-10M Rs 2,000 Rs. 22,000 10 Mbps  14 Mbps till 140 GB and 1.5 Mbps afterwards Unlimited All N/W + STD
BB-2500-10M  Rs 2,500 Rs. 27,500 10 Mbps  14 Mbps till 180 GB and 2 Mbps afterwards Unlimited All N/W + STD
BB-3000-10M Rs 3,000 Rs. 33,000 10 Mbps  14 Mbps till 300 GB and 2 Mbps afterwards Unlimited All N/W + STD


16M Unlimited Plans 

Plan NameMonthly ChargesAnnual ChargesDownload Speed (upto)Free Voice Benefits 
(only for combo plans)
BB-1000-16M  Rs 1,000 Rs. 11,000 16 Mbps till 45 GB and 1 Mbps afterwards 300 calls to all networks #
BB-1200-16M Rs 1,200 Rs. 13,200 16 Mbps till 55 GB  and 1Mbps afterwards 500 calls to all networks #
BB-1500-16M  Rs 1,500 Rs.16,500 16 Mbps till 100GB and 1.5 Mbps afterwards Unlimited MTNL(MUM+DELHI)
BB-2000-16M Rs 2,000 Rs. 22,000 16 Mbps till 125GB and 1.5 Mbps afterwards Unlimited All N/W + STD
BB-2500-16M  Rs 2,500 Rs. 27,500 16 Mbps till 150GB and 2 Mbps afterwards Unlimited All N/W + STD
BB-3000-16M Rs 3,000 Rs. 33,000 16 Mbps till 270 GB and 2 Mbps afterwards Unlimited All N/W + STD

 

Please Note:

  • # Free Voice Calls benefit is applicable to all existing customers, new booking, plan change cases w.e.f. 01/09/2017.
  • Unlimited free voice benefits cannot be used for outgoing calls to premium Numbers, IN Numbers and other chargeable shortcodes (level 1 etc.). These calls will be charged as per prevailing tariffs.
  • In combo plans, Rent free Landline will be provided with no free calls and outgoing calls will be charged at Re.1 per pulse (as per Landline 250 plan).
  • Customer may also use Landline Add-on Packs for making landline calls.
  • Customer may also use Data Top Ups to extend their FUP limit.
  • SMS/Email notification will be sent after reaching 80% and 100% FUP limit of your plan.
  • Customers who want BB plan along with their existing Landline plan may choose Non-Combo plan.
  • Fair Usage Policy Quota in all FUP plans is applicable for one calendar month. Fresh FUP quota as per selected plan is made available to the customer from 1st of every month.
  • Existing customer migrating to FUP plan or customer booking new broadband in between a month will get Fair Usage Policy Quota on a proportionate basis for the remaining days of the month.
  • Monthly CPE(Modem) Charges for MTNL provided CPE: Rs. 50/-
  • MTNL supplied Broadband CPE (Modem/Router) belongs to MTNL and in event of non-return of equipment customer will have to pay applicable charges
  • The data usage limit, wherever mentioned, includes downloads and uploads.
  • Upload speed: On ADSL: Up to 1 Mbps up to Fair Usage Policy (FUP) Quota and up to 512 Kbps afterward.
  • Upload speed: Online Bonding: Up to 2 Mbps up to Fair Usage Policy (FUP) Quota and up to 512 Kbps afterward.
  • Goods & Service Tax (GST) Extra as Applicable.

 Click here for other charges.

 

  • Payment Options: Discount allowed in monthly service charges;
    • For Quarterly Payment Mode: 7 Days
    • For Half Yearly Payment Mode: 15 Days
    • For Annual Payment Mode: 30 Days (i.e. 1 Month)
  • In combo plans, Calls to any Landline & Mobile Network Both Mumbai as well as Delhi shall be free between 10:00 PM to 07:00 AM.
  • In combo plans, all STD calls shall be charged 1 MCU per 180 sec between 10:00 PM to 07:00 AM.

Features

 

  • Email : Add up to 10 business and/or personal email accounts easily and configure each one individually. Click on email settings icon from your handset to configure your email accounts.
  • Organizer : Update your Contacts, Calendar, Tasks, Memo pads, personalize them and get alerts.
  • Phone : With MTNL, enjoy the best Cellular service and stay in touch with your near and dear.
  • SMS : Enjoy your regular Short Message Service with more typing comfort through enhanced keyboard.
  • Web browsing : Browse and surf the internet while on the go.
  • Instant Messaging : Stay in touch with your Yahoo™ messenger or GTalk™ buddies also try BlackBerry™ messenger with your smartphone
  • Social Networking : Don't leave behind your Social Network on Orkut™ or Facebook™ etc, by Logged In 24x7.
  • Attachment viewing : Check widely used attachment formats such as JPEG, BMP, TIFF, Microsoft™ Word, Excel, PowerPoint, PDF etc.
  • Robust partners and solution ecosystem – Applications : as Sky has no limits so as our applications. With continuous R&D new applications are keep on adding in the list, so stay updated.

Handsets

BlackBerry ® Bold™ 9000

 

  • Fast Performance
  • Multimedia
  • GPS
  • Wi-Fi
  • File Editing
  • Mobile Streaming
  • Brilliant Displays
  • Power
  • Price: Rs. 13,490/-
  • Know More

 

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BlackBerry ® Curve™ 8310

 

  • Wireless Email
  • Organizer
  • Wireless Internet
  • Phone
  • Camera
  • Video Recording
  • Media player
  • Corporate Data Access
  • SMS
  • GPS
  • Price: Rs. 7820/-
  • Know more

 

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BlackBerry ® 8700G

 

  • Wireless Email
  • Organizer
  • Phone
  • Browser
  • Corporate Data Access
  • Wireless Internet
  • SMS
  • Price: Rs. 5990
  • Know More

 

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Payment on installments:( for Corporate customers and MTNL/BSNL staff only)

MTNL offer Blackberry handsets on 12 equal monthly installments to the Corporate customers. There will be no processing fee charged.

Now get One Blackberry Handset* Free on Bulk Purchase of ten Handsets: (for Corporate customers and MTNL/BSNL staff only)

*The Blackberry handsets in this offer will be sold along with Dolphin connections only.
Note:

BlackBerry Handsets are available only at MTNL BKC Telephone Exchange, CST Road, Kurla (W), Mumbai 400 098.

Contact (during Office hours) : (022)26504200, 26524050

Prepaid Plans

Blackberry Services for Prepaid

Plan BIS Lite BIS Lite (Trail) BIS Unlimited 2G^
MRP  Rs. 251/- Rs. 151/- Rs. 399/-
Validity 30 days  15 days 30 days
Activation Procedure SMS ACT BB 251 to 499*

SMS ACT BB 150 to 499

SMS ACT BB 399 to 499*

Features Email (POP/IMAP) Access Unlimited Unlimited Unlimited
BB Messenger Unlimited Unlimited Unlimited
Instant Messengers Unlimited Unlimited Unlimited
BlackBerry Browser NA NA Unlimited
Internet Browsing (MTNL WAP) 3p/10kb 3p/10kb 3p/10kb
Social Networking No No Yes
Application Download# No No Yes
Games Download# No No Yes
BlackBerry Maps No No Yes

^ Downlink speed up to 384 Kbps.

# from a third-party web site

Note:

  • The minimum download speed for 2G is 20 Kbps while for 3G it's 256 Kbps subject to various factors such as number of subscribers browsing the data services, low coverage area, location of the customer, peak/off time, kind of device is being used, type of application consuming data, website behavior and other external factors.
  •  The customer must have sufficient balance to avail the facility. Outgoing SMS for activation will not be charged. The SMS must be sent from the BlackBerry handset only
  • BIS plan will be activated within 6 hours. The customer will receive SMS confirming the same
  •  *Auto-renewal: If the customer does not deactivate the service before expiry, then the BB plan will be automatically renewed. The service will be automatically deactivated in case of insufficient balance
  •  Deactivation: For deactivation SMS DACT BB to 444.
  •  Instant messengers include Yahoo messenger, Google talk and Windows live messenger.
  •  Social networking includes Facebook, Twitter & MySpace.
  •  The free usage does not include usage of certain applications like YouTube, video/ music streaming, tickers on HTML sites, handset applications and MMS which uses mtnl.net as access point and will be charged @ 3p/10kb.
  •  If the handset has applications which auto refresh /update by connecting through the WAP gateway, you will be charged 3p/10kb. The settings for these applications are pre defined on the handset by the manufacturer.
  •  Any video streaming application or real time application like weather/stock/ news updates on your handset may also use mtnl.net to connect.
  •  International Roaming charges extra as applicable.

Postpaid Plans

Blackberry Services for Postpaid

Plan FMC  Features   
BB Email Services BB Instant Messaging Backberry Browsing and apps using Black berry Access point Free Data Download* Data Charges Beyond Free Usage
Blackberry 3G Unlimited Rs 1199 Unlimited Unlimited Unlimited 750 Mb 3p/10kb
Blackberry 2G Unlimited Rs 699 Unlimited Unlimited Unlimited 300 Mb 3p/10kb
BIS 499 2G Plan Rs 499 Free Usage Restricted Upto 500 Mb Nil 3p/10kb
BIS 349 2G Economy Rs 349 Free Usage Restricted upto 200Mb  Nil 3p/10kb
  • * - The benefit of free data download is available in MTNL Mumbai N/w and in Maharashtra & Goa.
  • The minimum download speed for 2G is 20 Kbps while for 3G it's 256 Kbps subject to various factors such as number of subscribers browsing the data services, low coverage area, location of the customer, peak/off time, kind of device is being used, type of application consuming data, website behavior and other external factors.

FAQ

Frequently Asked Questions

1.  What is MTNL Blackberry Service?

    MTNL BlackBerry Service is a secure wireless solution for mobile professionals to connect with people and    
    information while on the go. It provides user with wireless access to a full suite of business applications like email,                 phone , SMS, MMS, browser, organizer, instant messenger, social networking and more, all this on single   
    BlackBerry Smartphone.

2. How to subscribe MTNL BlackBerry Service?

    You can subscribe for prepaid Blackberry plans through SMS. For postpaid Blackberry plans call MTNL Customer    
    Care 1503.

3. How is MTNL BlackBerry Service different from the other solutions?

    BlackBerry Service is based on Push Mail technology. Your emails are pushed automatically to your BlackBerry    
    Smartphone as soon as it reaches your mail server. Thus, no need of browsing or downloading to access mails.

4. Do I need another SIM to use a BlackBerry Smartphone?

     No. You may subscribe for this service using your existing MTNL SIM or USIM card.

5. What are the prerequisite to get MTNL BlackBerry service?

    Just a MTNL Postpaid or Prepaid Number and a BlackBerry Smartphone.

6. Can I purchase BlackBerry Smartphone from Market and which BlackBerry Smartphone does MTNL
    offer?

    Yes, you can purchase any 'Network-unlocked' BlackBerry Smartphone from Market also, however MTNL is  
    offering following Smartphone at very economical rates: "BlackBerry 8700g", "BlackBerry Curve 8310 (GPS) &        
   "BlackBerry Bold 9000 (3G)"

7. Does this service work on BlackBerry compatible connect devices?

    Yes, it will work.

8. Does this service work on unlocked BlackBerry Smart phone?

    Yes, it will work.

9. I have recently switched to MTNL network. Earlier I was taking Black Berry services from a different  
   telecom service provider. What should I do?

    If you were using your Black Berry device with some other service provider previously, you need to  
   deactivate/deregister your Black berry services from that operator. Then only you should register for Black Berry  
   services of MTNL.

10. Will there be separate charges for accessing emails or chatting through Blackberry Smart phone?

     No, you will be charged as per your selected BlackBerry data plan.

11. What types of email accounts are supported?

      MTNL BlackBerry Service supports the following email accounts: "Bol Mail / Gmail / MSN / Hotmail / Yahoo /Rediff  
     /POP3 / IMAP4 / Microsoft Exchange and Lotus Domino mail account"

12. I have trouble in the Email setup. What to do ?

     Try to setup email from handset itself i.e. from the home screen of the blackberry smartphone by clicking Email
     Settings/Setup. If that is not helping then visit http://mtnl.blackberry.com.

13. I have switched to a new Black Berry model. Do I need to validate email again?

      Yes, whenever a customer switches from one Black Berry model to another, he/she needs to validate email
       again.

14. Can we integrate personal as well as business mails together with Blackberry Service?

      Yes. Internet based Mail accounts like Bol Mail, Hotmail, Gmail, Yahoo etc as well as your personal POP3 / Internet                   Service Provider (ISP) email accounts can be integrated with BlackBerry Service.

15. Do we get a new Blackberry email address for Blackberry Internet Service [BIS]?

      Yes.

16. What is difference between Blackberry Internet Service [BIS] &Blackberry Enterprise Server [BES]?

      BlackBerry Enterprise Server [BES] requires setup and maintenance of a BlackBerry Enterprise Server to manage
      the link between BlackBerry Smart phone& Corporate Mail Server, whereas BlackBerry Internet Service [BIS]
      provides access to emails upon a simple setup over the internet.

17. Can both Enterprise Service [BES] and Internet Service [BIS], be used on the same BlackBerry Smart
      phone?

      Yes.

18. What is PIN and where can I find the PIN for my Blackberry Smartphone?

       You can find your PIN on either of the following locations on your Smart phone: "On the Home screen, go to
      Options - Status" "On the sticker of your BlackBerry Smart phone box" "Under the battery cover"

19. Is the message delivery real-time?

      Yes. Once an email reaches the inbox of your mail server, a message notification will be delivered to your  
      BlackBerry Smartphone immediately.

20. What in case if my Blackberry Smartphone is lost or stolen?

      Contact MTNL Customer Care 1503

21. Will I get Blackberry service while in roaming also?

     Yes. This service is supported by GPRS roaming partners in India as well as across the globe.

22. Can Auto-signatures be set for mails sent from BlackBerry Smartphone?

      Yes. You can set auto-signature for individual email accounts configured with BlackBerry Internet Service.

23. Can Auto-Reply be set for mails configured with BlackBerry Internet Service?

       Yes. You can set Out-of-Office replies for individual email accounts configured with BlackBerry Internet Service.

24. What kind of attachment formats are supported?

      Following attachment types are supported: "Microsoft Word / Excel / PowerPoint / PDF / JPEG / BMP / TIFF"

For device features / troubleshooting visit http://in.blackberry.com

You can also call our customer care at 1503 for further details.

 

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mtnl broadband bill cap plans

Broadband Bill-cap Freedom Plans

Plan Name Freedom 297 Freedom 497
Monthly Service Charges Rs 297 Rs 497 
Free Data Usage (Upload + Download) 1 GB & Unlimited after Bill-Cap 5 GB & Unlimited after Bill-Cap
Addl Usage Charges Till Biil Cap 30 paisa/MB 10 paisa/MB
Addl Usage Charges After Biil Cap Nil Nil
Bill Cap (Maximum Bill Amount) Rs 999 Rs 999
Initial Download Speed 2 Mbps 2 Mbps
Speed After Bill Cap 256 512 Kbps 256 512 Kbps

 

Please Note:-

  • Monthly CPE rental of Rs.50 effective from 11-09-2011 for above plans. 
  • Initial one time upfront charges for CPE is payable as applicable.
  • Capping of bill (maximum bill amount) is only for broadband data usage and monthly service charge. Landline rental and call charges will be charged extra, as applicable.
  • Free Data Usage will include download and upload data transfer usage for the above plans.
  • Service tax 12.36% extra.
 
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Broadband Plans