The UAN service allows a subscriber to publish a national number and have the incoming calls routed to different destinations based on various criteria such as the geographical location of the caller, the time, the day or the date on which the call is made.
Tele-voting service allows the subscriber to conduct telephonic public opinion polls and surveys . Persons wishing to respond to an opinion poll can call the advertised televoting numbers to register their vote. Using this service, the network operator can temporarily allocate a single telephone number to the televoting subscriber with the last two (maximum) digits, called the "Choice Digit ", as variables. Most of the televoting calls are routed to an announcement which acknowledges the call, simultaneously, the choice counters are incremented. Facility exists to route selected calls to a public number. After voting has ceased, the service subscriber shall be supplied the result i.e. the contents of the choice counters.
Premium Rate Service (PRM) is a telephone service that provides recorded information or live conversation for callers. Callers are charged a higher rate than the normal calls, which is then split between the service provider (content provider) and the network operator (MTNL). The MTNL allocates a special number to the service provider, which is known as premium rate number, that number can be accessed from MTNL (Mumbai & Delhi) phones.
Free Phone service (FPH) provides your potential customers with a 'free' and convenient way to contact you. The charges for using this Toll Free number are paid by you instead of your potential customers. Avail this service to attract more and more customers to your business.
Account calling service allows customers to make a call from any phone of MTNL (Mumbai & Delhi) to any destination - local, national or international, even using the phone without STD/ISD facility.
features and Facilities
All ACC calls are preceded by the access code 160422. After dialing the access code, the customer is prompted to enter the prepaid account card number and PIN . The user dials his/her account card number and PIN for validation and the numbers give the unique identification of the subscriber, after the authentication check, the customer is prompted to dial the destination number. The User Can make calls only if he has a credit balance in his card account.
Dial Access Code: 160422, Followed by 8 digit card Number, followed by 4 digit PIN, Followed by Destination Number
Dialing Plan : 160422 - XXXXXXXX - YYYY - ZZZZZZZZ
Card number : XXXXXXXXXX (8 digits)
PIN - YYYY ( 4 digits), Destination Number : ZZZZZZZZZZZZZZZZZ.....(Max 20 digits)
Please refer "VCC Important Informatiom" Click Here
Advantages to customers
- Need not own a phone connection.
- Can make calls from any tone phone.
- Need not carry cash for making calls.
- Helps corporates /individuals in telephone expenditure forecasting and hence budgeting.
- STD/ISD capacity will be available from any phone.
- It is much cheaper than hotel phones, hence it is very useful for business executives.
- The account number remains same and you can change authentication code at your will (only for ACC).
- Detailed billing record will be available for all successful calls local/STD ISD
- Replenishment of deposit amount is possible
Call charges are debited from the pre-paid account of the card subscriber only. No bill generated for the Account card calls.
For Applying Contact
AGM (Public Relation- LC): Contact No : 2209 4045
Public Relation Officer (LC) : Contact No:. 2207 2690
Office of General Manager (Enterprise Network)
Ground Floor , Telephone Building,
Charanjit Rai Marg, Fort,
For complaints, dial Toll Free No. : 1800 22 1500
As the name suggests a Virtual Private Network is imaginary network within a real network, i.e. it gives the service user the feeling of in-house connections to any destination within MTNL Mumbai Landline network. VPN service is best suited for corporate and consortia having significant traffic between their corporate sites to configure and use switched carrier circuits as if they are their dedicated private lines
Corporate and business houses can subscribe to VPN service i.e. they can have their own VPN network by utilizing the existing telephone lines or by taking new telephone connections. Telephone connections put on VPN network can also be used as normal telephone connections.