Free Phone service (FPH) provides your potential customers with a 'free' and convenient way to contact you. The charges for using this Toll Free number are paid by you instead of your potential customers. Avail this service to attract more and more customers to your business.
Features and Facilities
- Reverse charging: Caller can call the FPH number free of charge.
- Call Forwarding: The service has the facility of re-routing the incoming calls to an alternate number if FPH subscriber's line is busy or no answer.
- Time dependent routing The service enables the FPH subscriber with one FPH number to have several telephone installations in the network and specify flexible routing or different call treatments depending upon time, day, date and holiday.
- Origin dependent routing : FPH subscribers can have several installations (or several Telephone numbers) and can specify flexible routing depending upon the area of origination of incoming calls.
- Accessibility: This service is accessible from networks of MTNL,BSNL and other local Telecom operators.
Access Procedure
The user can make a free phone call using the following dialing procedure
Dialing Plan: 1800 22 YYYY
Access Code: 1800, Free phone No: YYYY (4 Digits)
Tariff
| Registration Charges for the service (one time) | Rs. 3,000/- |
| Creation/deletion/addition/modification of every FPH destination number | Rs. 100/- |
| Monthly Charges for FPH service number (recoverable in advance) |
Rs. 2,800/- |
| Security Deposit | Rs. 10,000/- |
| Feature Charges | |
|
NIL |
| Charges for change of addition/alteration of feature (per request) | Rs. 100/- |
| Incoming Local Call Charges | Rs. 1.20/min |
| Incoming STD Call Charges | Rs. 1.50/min |
|
30% Discount on Total Incoming Charges if Principal destination Number is of MTNL |
|
Please Note:
- The minimum period of hire of service is three months.
- This service can be provided on existing telephone connections or connections obtained separately as per rules.
- The charges indicated here are FPH service charges and they do not include normal charges levied for basic telephone service.
- The outgoing calls made from the telephone connections which the FPH subscriber assigns for FPH line will be billed as per usual rates and procedures.
- The rates indicated are as per present tariff and are subject to change without any notice.
- Service Tax 12.36% extra.
How to Subscribe
Contact No. : 22007000/ 2209 4045
Assistance General Manager (PR - LC): Contact No. 2209 4045
Public Relation Officer (LC): Contact No. 2207 2690
Address:
AGM (PR) LC unit,
Central Telephone exchange
C.R. Marg, behind Excelsor Theatre,
near Azad maidan,
Fort, Mumbai.
Technical assistance
Sub Divisional Engineer: 1901-22-6789/ 24327002 / 24382486
For complaints dial Toll Free No. : 1800 22 3322
Click here to download Application for Free Phone Service on telephone number
