MTNL is launching one more Android application for Selfcare. MTNL has developed this mobileapplication for android based smart phone users which can be accessed through mobile and tablets.
MTNL, Mumbai is the first state owned Telecom Service Provider to provide the customers with Android application for Bill Payment, New Line Booking, Fault Booking for Landline as well as Broadband Services, Lease Circuit Registration, E-Bill registration etc
MTNL Selfcare App
MTNL Selfcare Android App facilitates following services.
- Registration-For New Landline as well as Broadband and duplicate receipt for the same
- Leased Circuit Booking-User can register for Leased circuits.
- Bill Payment-User can pay online for his landline as well as broadband connection
- Complaint Booking-User can book online for his landline and broadband faults
- E-bill Registration-User can register his email for receiving bills on his emails
- Tracking-User can track his faults, work orders etc online.
MTNL Customer Connect App
Using MTNL customer connect mobile app customers can avail followng facilities.
- Knowing the information of various plans being launched by the MTNL, Mumbai related to Mobile, Landline, Broadband, Blackberry, VAS, and Data Services.
- Display MTNL Customer Service Centre (CSC) as per the location/area specified by the user.
- Provides download forms and files.
- Display selected CSC location on Google map.
- Sort and display list of plans according to the likes.
MTNL Telephone Directory Search App
This mobile App enable customers to search MTNL Telephone Directory online with various search options as given below. The infromation can be availed through 2G/3G data connection or through SMS.
- Search name and address by telephone number.
- Search telephone number by name and address.
- Search new telephone number by old telephone number.
- Other Information on MTNL Mumbai Directory like-
- Online Directory Service
- 1297 Service
- CNAS Service