Short Codes (Annexure-E)   
SR.NO.CODEDetails of Services offered through such Short codeTariff Applicable
voicePulse RateRemark
1    100 Police - for Mumbai Municipal Area NM 0 Emergency service
100           - for Thane Municipal Area NM 0 Emergency service
100           - for Mira-Bhayander Municipal Area NM 0 Emergency service
100           - for Navi Mumbai Municipal Area NM 0 Emergency service
2     101 Fire    - for Mumbai Municipal Area NM 0 Emergency service
101           - for Thane Municipal Area NM 0 Emergency service
101           - for Mira-Bhayander Municipal Area NM 0 Emergency service
101           - for Navi Mumbai Municipal Area NM 0 Emergency service
101           - for Navi Mumbai Municipal Area(KHARGHAR RSU) NM 0 Emergency service
3 102 Ambulance Srevice- Centralised at PUNE  NM 0 Emergency service
4   103 Call alert (Crime branch) - for Mumbai Police NM 0 Emergency service
103                                         - for Thane Police NM 0 Emergency service
103                                         - for New Mumbai Police NM 0 Emergency service
5 1033 National Highway Authority of India (NHAI) Road Incident Management . Toll Free 0  
6 1036 SC/ST Helpline Toll Free 0  
7 104 Medical Advice Service ( Govt. of Maharashtra) Toll Free 0 Emergency service
8 105711 Ambulance Service of M/s Wockhardt Hospital (Mulund)  M 180  
9 1063 Public Grievance Cell ( PG Cell) DOT Head Quarter Delhi NM 0  
10  1064 Anti Corruption Helpline(THANE & RIGAD) Toll Free 0  
1064 Anti Corruption Helpline(Mumbai) Toll Free 0  
11 1070 Relief Commissioner Of States of  Maharashtra NM 0  
12 1072 Train Accident Information Service NM 0  
13 10720 Central Railway Train Accident Information NM 0  
14 10721 Western Railway Train Accident Informatn NM 0  
15 10722 Konkan Railway Accident Information NM 0  
16 1075 Integrated Disease Surveillance (IDSP Call Centre) Project. Toll Free 0  
17  1077 Control Rooms of District Collector /  Magistrate (for Mumbai City) NM 0  
1077 Control Rooms of District Collector /  Magistrate (for Thane City) NM 0  
18 1078 National Disater Management Assistant (NDMA) Help Line. NM 0  
19 108 Disaster Management for MCGM   NM 0 Emergency service
20  1090 Mumbai City Police (Except Bhayander-1) Gramin Police NM 0  
1090 Mumbai City Police ( Bhayander-1) NM 0  
21 1091 Women Crises Response Centre Help Line NM 0 CPP
22 10920 Helpline for Women in distress   NM 0  
23 10922 MH  State Comm for Women Helpline.(Temp O/F Service.) Toll Free 0  
24   1093 Coastal Security Help Line - for Mumbai City NM 0  
1093 Coastal Security Help Line - for New Mumbai  NM 0  
1093 Coastal Security Help Line - for Thane Gramin  NM 0  
25 1097 National AIDS Helpline to NACO.(National Aids Control Organisation) Toll Free 0  
26 1098 Child in Difficult Situation  Toll Free 0  
27 1130 Customer Care Helpline for MTNL Mumbai/Delhi NM 0  
28 1251 LIC Of India. M 180  
29 1252 TOPS Security (Emergency Response Service)  M 180  
30 12530 BSNL IP/SRP DATa CENTRE AT FTN BLDG NO-1 NM 0  
31 12540 Internal Broadband Helpdesk for MTNL Field Officer (for BB) NM 0  
32 12541 Internal Broadband Helpdesk for MTNL Field Officer (for GSM) NM o  
33 12542 Internal Broadband Helpdesk for MTNL Field Officer (for CDMA) NM o  
34 12543 Internal Broadband Helpdesk for MTNL Field Officer (for CSC) NM 0  
35 125353 MCA system by M/s Bay Talkitec Private Limited ( for retrieval)  M 180  
36 125454 MCA system by M/s Bay Talkitec Private Limited ( for Virtual) NM 0  
37 1255 Fortis Hospitals Ltd.  M 180  
38 1258   A.   News on Phone (Hindi)-Prasar Bharti Broadcosting of India  M 60  
39 1259   B.   Marathi / English Prasar Bharti Broadcosting of India  M 60  
40 126126 Asian Heart Institute Helpline M . 180  
41 126127 M/s Jupitar Hospital Help Line Services M 180  
42 12614 Just  Dial  Servcie    M 180  
43 126299 MTNL IN HELP DESK Toll Free 0  
44 12664 BPCL  GAS HELP LINE    M 180  
45 12665 HPCL GAS HELP LINE      M 180  
46 126666 Dial Backup Scheme for Broad Band Users NM 0  
47 12676 Booking for Faulty Leased Ccts NM 0  
48 12678 Help Desk Service to NIB      M 180  
49 127161 Faultsman's Ring Back NM o  
50 127162 Line Test Robot NM 0  
51 127163 Faultman Lines toTest Desk NM o  
52 127164 Lines to Fault Control & Directing NM 0  
53 1271660 Centralised Billing Enquiry System (IVRS) NM 0  
54 127225 Dial Up MPLS VAN Services for BSNL  M 180  
55 127233 Dial Up MPLS VAN Services for BSNL  M 180  
56 12727 Public Grievances Cell for BSNL (1094) Only BSNL Number        NM 0  
57 1275 Central Railway protection Force Mumbai Railway Division  M 180  
58 1276 Western Railway protection Force Mumbai Railway Division  M 180  
59 1278 Lodha Charitable Trust  M 180  
60 128129 M/s Jupitar Hospital Help Line Services M 180  
61 1291 Students Help Line/ Outreach Campaign for Senior Citizens NM 0  
62 1292 Dadar Pumping Station M.C.G.M. M 180  
63 1293 Dadar Pumping Station M.C.G.M. M 180  
64 1296 Bill Payment through IVRS M/s Atom Technologies NM 0  
65 1297 Reverse Query Service 180  
66 1298 Ziqitza Health Care Ltd. (Ambulance Services)  M 180  
67 129 999  A & M Communication Pvt. Ltd.  M 180  
68 1311 Emergency Help Line for Subarban Commuters of Western Railway Govt.  M 180  
69 1323 IRCTC Railway e-catering services. Toll Free 0  
70 1363 Ministry of Tourism, Govt. of India Toll Free 0  
71  138 All India Helpline for Passengers (C.R.)  M 180  
138 All India Helpline for Passengers (W.R.)  M 180  
72  139 Central Integrated Railway Enquiry Sys. of Indian Raiways.  M 180  
139 Central Integrated Railway Enquiry Sys. of Indian Raiways.  M 180  
73 1407 Indian Airlines (Flight Services)  M 180  
74 1414 Air India ( Confirmation / Cancellation Enquiry)(Called Party) NM 0  
75     1500 MTNL Call Centre for South / Central / GSM / CDMA Area NM 0  
1500 MTNL Call Centre for West-I / II / III Area NM 0  
1500 MTNL Call Centre for East-I / II Area  NM 0  
1500 MTNL Call Centre for North Area NM 0  
1500 MTNL Call Centre for Navi Mumbai Area. NM 0  
76 1501 SMS  from Landline (Operator Assisted)  M 180  
77 1503 Dolphin Call Centre NM 0  
78  1504 BB Call Centre (S/C/N/GSM/CDMA/IN/West-II/ West-III.) NM 0  
1504 BB Call Centre (E-1/E-2/West-I & Navi  Mumbai  area.) NM 0  
79 1505 FTTH Help Desk in MTNL MUMBAI NM 0  
80 1507 Tele-Verification (CAF) for BSNL Toll-Free 0  
81 1508 GSM Help Desk for Corporate Customers NM 0  
82     1509 MTNL Call Centre for South / Central / GSM / CDMA Area NM 0  
1509 MTNL Call Centre for West-I / II / III Area ( P. G. Sevice) NM 0  
1509 MTNL Call Centre for East-I / II Area (P. G. Service) NM 0  
1509 MTNL Call Centre for North Area (P. G. Service) NM 0  
1509 MTNL Call Centre for Navi Mumbai Area. (P. G. Service) NM 0  
83 15100 National Legal service Authority(NALSA) Toll Free 0  
84 15101 PAN India Gas Pipeline Helpline (GAIL) Toll Free 0  
85 15102 All India Radio (AIR) Toll Free 0  
86 1515 Women Help Line Toll Free 0  
87 1551 Kissan Call Centre (Called party Billing)] Toll Free 0  
88 155200 Military Police Help Line  M 180  
89 155206 Disability Help Line.  M 180  
90 155210 Indian Railways Vigilance Mobile Help Line  M 180  
91 155222 Anti- Ragging Help Line Service. (Toll Free) Toll Free 0  
92 155226 Indian Air Force (IAF) Helpline Toll Free 0  
93 155223 VAS Help Line Services  M 180  
94 155232 Postal Life Insurance Directorate Service Toll Free 0  
95 155255 Insurance Regulatory & Development Authority(IRDA)-Reg. Toll Free 0  
96 155314 Maharashtra Forest Department Help Line (Toll Free) Toll Free 0  
97 155334 Swine Flu Help Line Service  M 180  
98 155388 Rajiv Gandhi Jeevandayee Arogya Yojana (RGJAY) Toll Free 0  
99 1554 Maritime Search & rescue Centre.   M 180  
100 1580 Inland Trunk Booking NM o  
101 1581 Inland Trunk Assistance NM o  
102 1582 STD Code Enquiry  M 180  
103 1583 Inland Trunk Information (S / C / N / E/ W / NM  Area)  M 180  
104 1586 International Trunk Booking NM 0  
105 1587 International Trunk Enquiry NM o  
106 1717 Weather Enquiry at R.M.C.(IVRS)  M 180  
107 172231 MTNL INTERNET Service  M 180  
108 172232 MTNL INTERNET Service  M 180  
109 174 Time (Tri-lingual)  M 180  
110 177 Hindi Information Service (Temp. o/o Service)  M 180  
111 181 Chief Minister Help Line (Maharashtra) Toll Free 0  
112  182 Raiway Security Help Line(C.R.) NM 0 Not for PSTN
182 Raiway Security Help Line(W.R.) NM 0 Not for PSTN
113 1903 Sashastra Seema Bal Help Line Toll Free 0  
114 1904 Indian Army Help Line  M 180  
115 1906 BPCL  HELP LINE   Toll Free 0  
116   1909 National DO NOT CALL Registry (NDNC) for Landline. NM o  
1909 National DO NOT CALL Registry (NDNC) for CDMA. NM 0  
1909 National DO NOT CALL Registry (NDNC) for GSM. NM 0  
117 1912 Complaints On electricity Toll Free 0  
118 1913 Tourist Office (Govt.of India)  M 180  
119 1915 PCM Faullt Control Booking NM 0  
120 1916 MCGB  Control Room  M 180  
121 1917 Mahanagar Gas Ltd.  M 180  
122  1919 Information on Eye Bank (W-I/W-II/W-III/WD-3/SI-2 Exch.)  M 180  
1919 Infn on Eye Bank (S/C/E-1/E-2/NM/N (Except WD3/SI2 Exchs)  M 180  
123 1947 Uniwue Identification Authority of India Planning Commission Toll Free 0  
124 1950 Election Commission of India(Gov. of Maharashtra) Toll Free 0  
125 1951 Automated Change No. Annmt.(Hindi) NM 0  
126 1956 Income Tax Information (on IVRS)  M 180  
127 1961 Aaykar Sampark Kendra of Income Tax Dept., Ministry of Finance Toll Free 0  
128 1963 Gray Market Cell of DOT (VTM) Help Line. Toll Free 0  
129 1964 Central Vigilance Commission Toll Free 0  
130 1967 States for Grievance registration & Redressal Under TPDS. Toll Free 0  
131  197 Directory Enquiry (MTNL Lev-2) NM 0  
197 Directory Enquiry (MTNL Lev-2) NM 0  
132 198 Local Complaints (Centralised) NM 0  
133 126868 World Phone India Pvt Ltd.  M 10MCU/M  
 Special Character Code WIRE LINE SERVICES   
1 #9 DELHI C-DOT IMS CUG SERVICE ON IN PF 1890-111-XX NM 0  
2 #8 MUMBAI  C-DOT IMS CUG SERVICE ON IN PF 1890-222-XX NM 0