Helplines


Landline1500 or 22221500 or 1800 22 1500
Wired Broadband1504 0r 22221504 or 1800 22 8844
Mobile (Prepaid & Postpaid)1503 or 22221503 or 9869012345
CDMA (GARUDA)1502 or 22221502
IN Services1800 22 1500

Other Services

Fault Booking 
(Landline & Broadband)
198
Fault Booking (Leased Circuit) 12676 , 22652225
Changed Number Announcement 1951 (for all languages)
Directory Enquiry 197
STD code enquiry Service 1582
Public Grievance Service 1509
Know your Landline/Broadband unpaid Bill Amount 1660(Toll free) or Dial 022-22192120(From All Operators)
Know your Landline/Broadband unpaid Bill Amount through SMS Send SMS Bill < Landline No > to 51001

Send SMS on 9969108108

Type of complaint / enquirySMS Text
Landline Bill EnquiryBILL XXXXXXXX
Landline Complaint BookingLLCOM XXXXXXXX
Broadband Complaint BookingBBCOM XXXXXXXX
FTTH Complaint BookingFTCOM XXXXXXXX
Landline Complaint TrackingLLFTR XXXXXXXX
Broadband Complaint TrackingBBFTR XXXXXXXX
FTTH Complaint TrackingFTFTR XXXXXXXX
XXXXXXXX is your Landline / Broadband / FTTH number.

MTNL Customer Service Centers in Mumbai


NameAddressContactFax NoMTNL ZoneTimings
ColabaTelephone Bhavan, Near Strand Cinema, Mumbai, 400 00522047500, 2287573322851441South08:00 to 18:00
Cuffe ParadeNear G.D. Somani School ,Grd flr. Cuffe Parade Tel. Exch.G D Somani Marg, Cuffe parade, Mumbai, 400 00522152829, 2216665522180111South10:00 to 17:30
CooperageCooperage Tele. Exch. Bldg., Grd. Flr., Mumbai, 400 021 2284104722852000South08:00 to 18:00
KalbadeviKalbadevi Tele. Exch.Bldg., Gr. Flr., Shaikh Memon, Street, Mumbai , 400 00222404600, 2243460022411661South10:00 to 20:00
FountainGround Floor,Fountain I ,Tele Exchange Bldg,Mumbai- 4000012263011122641881South08:00 to 18:00
Mint RoadOPP. Kabutar Khana, Fort, Mumbai, 400 00122695090, 22695089South08:00 to 18:00
GAMDEVIGamdevi Tel. Exch bldg. Nana Chowk , Mumbai, 400 007 2381011123870111Central08:00 to 19:00
MANDVIMandvi Tel Exch. Bldg, Mohammed Ali Rd , Mumbai, 400 003 2346011123431661Central08:00 to 18:00
MAZGAONMazgaon Tel Exch. Bldg. Sheth Motishah Lane , Mazgaon , Mumbai, 400 010 23790111, 2374011123770111Central08:00 to 19:00
MALBAR HILLMalabar Hill Tel Exch. Bldg , A.G. Bell Marg, Mumbai, 400 006 2361011123691011Central08:00 to 18:00
CUMBALLA HILLCumbala Hill Tel.Exch. Dr.G.D.Deshmukh Marg, Mumbai, 400 02623536300, 2352205523522288Central08:00 to 19:00
PRABHADEVITelephone House V.S.Marg, Dadar (W), Mumbai, 400 028 2438614524371700North08:00 to 18:00
SHIVAJI PARKShivaji Park Tel Exch Bldg., Anant Patil Rd Dadar ,Mumbai, 400 0282444243424442181North08:00 to 18:00
SIONSion Tel Exch Bldg., Gr. flr, near Champaklal Indl. Estate , Sion Koliwada Rd, Mumbai, 400 0222404449924011900North08:00 to 18:00
WORLIWorli Tel Exch Bldg, Pandurang Budhakar Marg, Worli, Mumbai, 40001824982900, 2490202024912121North08:00 to 18:00
BYCULLAByculla Telephone Exch Bldg, Agripada , Mumbai, 400 01123000111, 2305404023053747North08:00 to 18:00
CURREY RDCurrey Road Tel Exch Bldg, Gr. flr., Currey Road , Mumbai, 400 01224711514 2471789824711991North08:00 to 18:00
WADALAWadala Telephone Exchange Building, Grd. floor, G.D.Ambekar Marg, Wadala, Mumbai, 400 01424112800, 2412630024165200North08:00 to 18:00
Matunga Tele GalaryMatunga Telephone Exchange Building, Dr. B.R. Ambeddkar Marg, Matunga (East), Mumbai, 400 01924046204 2404620624033300North09:00 to 17:30
Adarsh NagarAdarsh Nagar Tel Exch, Grd Fl Prabhadevi Mumbai 400 03024305337, 2430624324364840North10:00 to 17:30
BandraBandra Tele. Exch. Bandra Recl. Bandra Mummbai, 4000502640650026410427West-I08:00 to 19:00
VileparleVile Parle Tele. Exch. N.Patkar Rd, Vile Parle-W. Mumbai, 400 05726191414, 2617650026136363West-I08:00 to 19:00
AndheriAndheri Tele. Exch. Lallubhai Park, Andheri-E Mummbai, 400 05826282112, 2623212126230101West-I08:00 to 19:00
JogeshwariJogeshwari Tele. Exch. S.V. Rd., Jogeshwari-W, Mumbai, 400 10226781734, 2678011126770101West-I08:00 to 19:00
VersovaVersova Tele. Exch. S.V.P. Nagar, Mhada Andheri (w)26327575, 2635010126364300West-I08:00 to 19:00
VakolaVakola Tele. Exch. P&T Colony, Santacruz(E), Mumbai 400 029 26661388, 2666011026654200West-I09:00 to 17:15
Bandra Kurla ComplexBandra Kurla Complex (BKC) Telephone Exchange, CST Road, Kurla, Mummbai 400 09826524904, 2650322226528000West-I08:00 to 17:00
KharKhar Tele. Exch. Pali Rd. Khar (W) Mumbai 400 05226046696, 2649959526053322West-I08:00 to 19:00
Juhu DandaJuhu Danda Tele. Exch. Juhu Rd. Santacruz (W), Mumbai 400 04926600111, 2660108826606162West-I08:00 to 19:00
Marol MaroshiMarol Maroshi Tele. Exch. Marol Naka Mumbai, 40005929205328, 2920447729201771West-II10:00 to 20:00
Marol MIDCMarol Tele. Exch. MIDC Andheri (E), Mumbai, 40009328211221 28321455West-II10:00 to 20:00
DarpanDarpan Tele. Exch. Off Ahdheri Kurla Road, Andheri (E), Mumbai, 400 09326849010, 2683120026845804West-II08:00 to 18:00
Saki-ViharSaki vihar Tele. Exch. Tunga Village, Saki Vihar Road, Mumbai, 400 07228472121, 2857224528572266West-II08:00 to 18:00
SeepzSeepz SDF-5 Unit 132 Andheri (E), Mumbai, 400 09628291000, 2829221528290343West-II10:00 to 18:00
GoregaonGoregaon Tele. Exch. S.V.Rd., Goregaon-(W) Mumbai28758000, 2875899928710111West-II08:00 to 18:00
PahadiPahadi Tel Exch Pahadi School Rd No.2 Goregaon (E) Mumbai 6328403000, 2842111128493200West-II08:00 to 18:00
PinkyPinky Cinema, Near station Andheri(E)28346767, 28246667, 2834000028240101West-II08:00 to 18:00
Laxminagar Laxmi Nagar Gala No.16 Arihant Industrial Estate, opp Link Rd. Goregaon (W), Mumbai, 400 09028780101, 2876973628776130West-II10:00 to 18:00
BhayandarBhayandar Tele. Exch. Railway Phatak Road Bhayander (E) 401 101 28180111 , 28146633 28180020West-III08:00 to 17:30
Mira RoadMira Rd. Tele. Exch. Sheetal Nagar, Mira Rd. (E), Mumbai, 401 10728116000 ,28125200 28125800West-III09:00 to 17:30
DahisarDahisar Tele. Exch. Dahisar Check Naka, Dahisar(E), Mumbai,400 068 28971700 , 28963380 28970000West-III08:00 to 17:15
BorivaliBorivali Tele. Exch. S. V Rd, Mumbai, Borivili (W), 400 09228911781 , 28931133 28912000West-III08:00 to 17:30
KandivaliKandivali Tele.Exch. S.V. Road, Kandivili(W), Mumbai, 400 06728650802 , 28613310 28622000West-III08:00 to 17:30
CharkopCharkop Tele.Exch. Road No-5,Charkop Bus Depot Charkop (W) Mumbai, 400 06728692122 , 28680029 28681771West-III08:00 to 17:30
MaladMalad Tele. Exch. S.V. Rd. Malad(W), Mumbai, 400 06428819011 , 28442022 28812000West-III08:00 to 17:30
ShimpoliShimpoli Tele.Exch. Kastur Park, Shimpoli Rd. Borivili(W), Mumbai, 400 092 28339988 , 28333833 28989200West-III08:00 to 17:30
Samata NagarSamata Ngr. TeleExch. W.E. Highway, Kandivili(E), Mumbai, 400 101 28872300 , 28460008 28845786West-III09:00 to 17:15
MagathaneMagathane Tele.Exch, Near Cable Corp, Off WEH, Borivali(E) Mumbai 400 06628703388 , 28701311 28701299West-III08:00 to 17:30
AkurliShiv Shakti Bldg MHADA Lokhandwala Rd No.2 Akurli Rd Kandivali(E) Mumbai29652300, 29665500,2064277729661551West-III10:00 to 17:30
ManeklalNew maneklal estate,LBSMarg,Ghatkopar25140111, 2500220025140101East-I08:00 to 20:00
Nityanand NagarTel.Exch.bldg,Andheri Link road,Nr Noori Mazjid Ghatkopar25002240, 2500220025000101East-I09:00 to 18:00
PowaiPowai Tele Exch. Gandhi Nagar, Powai, Mumbai 400 08325783362, 2578258125770111East-I08:00 to 18:00
HiranandaniTel.Exch,CETTM complex, Hiranandani, Powai2570010125705200East-I10:00 to 17:30
ChemburChembur Tele Exch, Chembur Naka, Mumbai, 400 07125220111, 2528790025240101East-I08:00 to 20:00
Ashish ChamberAshish Chamber,1st flr,R.C.Marg,Chembur, Mumbai, 400 07425540111, 2554007025545555East-I10:00 to 17:15
MankhurdMankhurd Tel Exch Behind Datta Guru Nagar Deonar Mumbai 882556011125550505East-I08:30 to 17:30
Hingwala Hingwala Exch Bldg Ghatkopar Mumbai 772501270025011881East-I10:00 to 20:00
Tagore Nagar (only Bill Collection Counter)Tagore Nagar Tel Exch, Vikroli East25741343East-I10:000 to 17:00
CHARAI (CSC-I & II)Charai Exch.,Mauli Mandal Road, Thane(W), 400 06125349790, 25330111, 2534 971225410101, 25431771 (AGM)East-II08:00 to 18:00
NAUPADA Old Tel. Exch. Building, Gokhale Rd Naupada,Thane(W), 400 60225411356 2539142125403100 East-II09:00 to 19:00
PANCHPAKHADIPanchpakhadi Tel.Exch.,Uthalsar Naka,Panchpakhadi,Thane(W), 400 60125471500, 2547106425473100East-II10:00 to 17:30
MUMBRA Mumbra Tel. Exch.,MEK Comp.Opp. Fire Brigade,Mumbra, 400 061225466969, 2546656525462000 25352300East-II08:00 to 17:30
WAGLE Wagle Estate Tel. Exch., Rd.16, Nr.Fire Brigade, Thane(W), 400 60425811200, 2580284125820102 25801700East-II08:00 to 18:00
MULUND Mulund Tel. Exch.,P&T Colony,Malaviya Rd., Mulund(W). Mumbai, 400 08025600000, 2591040425919598East-II08:00 to 18:00
CHARNAMRUTCharnamrut Tel. Exch.,Ghodbunder Rd.,Cavesar,Thane(W), 400 60125972300, 2597110025970055East-II08:00 to 19:30
SAHAYOGSahyog Tel. Exch.,Tikunjini Wadi Rd.,Manpada Rd.,Thane(W), 400 60725891100, 2589224925892200East-II09:00 to 17:30
MANISHA TOWERManisha Tower,Tata Colony, Mulund(E), Mumbai, 400 08125631100, 2563350025631000East-II08:00 to 17:30
KOPRISharda Chamber, S.W.Waswani Shiv Mandir Rd.,Kopri,Thane(E), 400 60325322200, 2532322125981064East-II10:00 to 17:30
LOKMANYATamanna Bldg., Lokmanya Ngr.Tel.Exch.,Yashodhan Ngr.,Thane(W), 400 06425886422, 2588170225881111East-II10:00 to 17:30
BHANDUP BTMBTM Compound, LBS Rd.,Bhandup(W), Mumbai, 400 07825951200, 2595145825951455East-II08:00 to 17:30
NahurRDLU Exch.,15 village Rd.,Opp. Goldseal Co.,Nahur(West),Mumbai-40007825660111 25662900East-II08:00 to 17:30
VASANT VIHARAshar Shopping ComplexVasant Vihar Thane (W), 400 6102173011121712000, 21711200East-II10:00 to 16:00
PANVELPanvel Tel. Exch.,Panvel, Navi Mumbai, 410 02627862020, 2748011127464635Navi Mumbai10:00 to 17:30
RABALERabale Tel. Exch.,Thane Belapur Rd.,Rabale, Navi Mumbai, 400 0712764212127690101Navi Mumbai08:00 to 17:30
NERULNerul Tel. Exch., Opp. Nerul Railway Station, Nerul, Navi Mumbai, 400 0762771478727721313Navi Mumbai08:00 to 18:00
VASHI CSCVashi Tel. Exch.,Opp Vashi Bus Depot, Vashi, Navi Mumbai 400 0732780607027800101, 27800110Navi Mumbai08:00 to 18:00
VASHI-SECTOR 7Vashi RSU, Sector-7, Vashi, Navi Mumbai, 400 0732782110027820417Navi Mumbai09:00 to 17:30
CBD BELAPURNew Belapur Tele.Exch.Bldg., Sec.11, Opp.Rly.Stn. Navi Mumbai, 400 6142756494927560101Navi Mumbai10:00 to 17:30
URANUran Tel. Exch.,Nr. MIDC office,ONGC Rd.,Uran,Navi Mumbai, 400 70227222500, 2722200027222666Navi Mumbai10:00 to 17:30
KALAMBOLIKalamboli Tel. Exch.,Nr.Steel market,Kalamboli, Navi Mumbai, 410 2182742011127426363Navi Mumbai10:00 to 17:30
KOPER KHAIRANEOpp.bus depot, Sector 6, Abhyuday Bank, Navi Mumbai, 400 7092754011127540000Navi Mumbai10:00 to 17:30
KHARGHARSector -21, Khargar, 410 21027745050, 27748080, 2774011127740099Navi Mumbai10:00 to 17:00
New PanvelSector 5/A New Panvel Tel Exch Bldg 400 61427490111Navi Mumbai10:00 to 17:30
SanpadaSanpada Tel Exch Bldg Sector-10 Jui Nagar, Navi Mumbai2775230027752403Navi Mumbai08:00 to 17:30
KalwaKalwa RSU, Dattawadi, Kharegaon,Kalwa,Thane-40060525434100, 2543220025366486East-II09:30 to 18:00
BalkumBalkum Tel Exchange,Opp Colour Chem.,Bhiwandi Road,Thane West-40060825332300,25362300-East-II09:30 to 18:00
JNPTJNPT Tel Exchange Township,Sector-3, Uran-40070727471300 , 27470000-Navi Mumbai10:00 to 17:30
TalojaTaloja Tel Exchange, MIDC, Taloja-41020827410111-Navi Mumbai10:00 to 18:00