Username / Login ID
MTNL will activate the Broadband Service using Customer’s MTNL Telephone Number digits as Username/Login ID. For example for Broadband Services on Telephone No 23359272, user will be allocated Username/Login ID as 23359272.
Password
The Password given by MTNL would be used for the first time login and thereafter Customer needs to change & customize his Password.
E-mail IDs
For Free E-mail IDs as per Broadband Plan Opted/additional E-Mail IDs as per the requirement stated in Subscription Form, customer can visit the MTNL Web site http://register.mtnl.net.in to create his/her Mail boxes or contact Broadband/ADSL Internet Services Help Desk No 1500 or, Toll free No is 1800-2288-44 or mail us at: helpdesk . mumbai@mtnl.net.in. CPE (ADSL Router) recommended for multiple user on LAN setup which requires a Ethernet port (RJ 45) in your LAN Hub/Switch/PC.
E-mail IDs can be a combination of alphabets & numeric but not starting with a numeric, it MUST NOT include any special character/ symbol either .
LAN infrastructure (Cabling & Ports) up-gradation, reconfiguration would be the customers responsibility.
IP addresses allocated to customer by MTNL are non-portable & shall continue to remain the exclusive property of MTNL.
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