Short Codes (Annexure E)
SR.NO.CODEDetails of Services offered through such Short codeTariff Applicable
voicePulse RateRemark
1 100 Police - for Mumbai Municipal Area NM 0  
100 - for Thane Municipal Area NM 0  
100 - for Mira-Bhayander Municipal Area NM 0  
100 - for Navi Mumbai Municipal Area NM 0  
2 101 Fire - for Mumbai Municipal Area NM 0  
101 - for Thane Municipal Area NM 0  
101 - for Mira-Bhayander Municipal Area NM 0  
101 - for Navi Mumbai Municipal Area NM 0  
101 - for Navi Mumbai Municipal Area(KHARGHAR RSU) NM 0  
3 102 Ambulance Service- Centralized at PUNE NM 0  
4 103 Call alert (Crime branch) - for Mumbai Police NM 0  
103 - for Thane Police NM 0  
103 - for New Mumbai Police NM 0  
5 1033 National Highway Authority of India (NHAI) Road Incident Management . Toll Free 0  
6 104 Medical Advice Service ( Govt. of Maharashtra) Toll Free 0  
7 105711 Ambulance Service of M/s Wockhardt Hospital (Mulund) M 180  
8 1063 Public Grievance Cell ( PG Cell) DOT Head Quarter Delhi NM 0  
9 1064 Anti Corruption Helpline(THANE & RIGAD) Toll Free 0  
1064 Anti Corruption Helpline(Mumbai) Toll Free 0  
10 1070 Relief Commissioner Of States of Maharashtra NM 0  
11 1072 Train Accident Information Service NM 0  
12 10720 Central Railway Train Accident Information NM 0  
13 10721 Western Railway Train Accident Information NM 0  
14 10722 Konkan Railway Accident Information NM 0  
15 1075 Integrated Disease Surveillance (IDSP Call Center) Project. Toll Free 0  
16 1077 Control Rooms of District Collector / Magistrate (for Mumbai City) NM 0  
1077 Control Rooms of District Collector / Magistrate (for Thane City) NM 0  
17 1078 National Disaster Management Assistant (NDMA) Help Line. NM 0  
18 108 Disaster Management for MCGM NM 0  
19 1090 Mumbai City Police (Except Bhayander-1) Gramin Police NM 0  
  1090 Mumbai City Police ( Bhayander-1) NM 0  
20 1091 Women Crises Response Center Help Line NM 0  
21 10920 Helpline for Women in distress NM 0  
22 10922 MH State Comm for Women Helpline.(Temp O/F Service.) Toll Free 0  
23 1093 Coastal Security Help Line - for Mumbai City NM 0  
1093 Coastal Security Help Line - for New Mumbai NM 0  
1093 Coastal Security Help Line - for Thane Gramin NM 0  
24 1097 National AIDS Helpline to NACO.(National Aids Control Organisation) NM 0  
25 1098 Child in Difficult Situation NM 0  
26 1251 LIC Of India. M 180  
27 1252 TOPS Security (Emergency Response Service) M 180  
28 12530 BSNL IP/SRP DATA CENTER AT FTN BLDG NO-1 NM 0  
29 12540 Internal Broadband Helpdesk for MTNL Field Officer (for BB) NM 0  
30 12541 Internal Broadband Helpdesk for MTNL Field Officer (for GSM) NM o  
31 12542 Internal Broadband Helpdesk for MTNL Field Officer (for CDMA) NM o  
32 12543 Internal Broadband Helpdesk for MTNL Field Officer (for CSC) NM 0  
33 125353 MCA system by M/s Bay Talkitec Private Limited ( for retrieval) M 180  
34 125454 MCA system by M/s Bay Talkitec Private Limited ( for Virtual) NM 0  
35 1255 Fortis Hospitals Ltd. M 180  
36 1258 A. News on Phone (Hindi)-Prasar Bharti Broadcosting of India M 180  
37 1259 B. Marathi / English Prasar Bharti Broadcosting of India M 180  
38 126126 Asian Heart Institute Helpline M . 180  
39 126127 M/s Jupiter Hospital Help Line Services M 180  
40 12614 Just Dial Service M 180  
41 126299 MTNL IN HELP DESK Toll Free 0  
42 12664 BPCL GAS HELP LINE M 180  
43 12665 HPCL GAS HELP LINE M 180  
44 126666 Dial Backup Scheme for Broad Band Users NM 0  
45 12676 Booking for Faulty Leased Ccts NM 0  
46 12678 Help Desk Service to NIB M 180  
47 127128 M/s Universal Software Corporation for Miss Call Alert (U.S.C.) NM 0  
48 127161 Faultsman's Ring Back NM o  
49 127162 Line Test Robot NM 0  
50 127163 Faultman Lines to Test Desk NM o  
51 127164 Lines to Fault Control & Directing NM 0  
52 1271660 Centralised Billing Enquiry System (IVRS) NM 0  
53 127225 Dial Up MPLS VAN Services for BSNL M 180  
54 127233 Dial Up MPLS VAN Services for BSNL M 180  
55 12727 Public Grievances Cell for BSNL (1094) Only BSNL Number NM 0  
56 1275 Central Railway protection Force Mumbai Railway Division M 180  
57 1276 Western Railway protection Force Mumbai Railway Division M 180  
58 1278 Lodha Charitable Trust M 180  
59 128129 M/s Jupiter Hospital Help Line Services M 180  
60 1291 Students Help Line/ Outreach Campaign for Senior Citizens NM 0  
61 1292 Dadar Pumping Station M.C.G.M. M 180  
62 1293 Dadar Pumping Station M.C.G.M. M 180  
63 1296 Bill Payment through IVRS M/s Atom Technologies NM 0  
64 1297 Reverse Query Service M 120  
65 1298 Ziqitza Health Care Ltd. (Ambulance Services) M 180  
66 129 999 A & M Communication Pvt. Ltd. M 180  
67 1311 Emergency Help Line for Subarban Commuters of Western Railway Govt. M 180  
68 1322 Railway Security Help Line(C.R.) M 180  
1322 Railway Security Help Line(W.R.) M 180  
69 1363 Ministry of Tourism, Govt. of India NM 0  
70 138 All India Helpline for Passengers (C.R.) M 180  
138 All India Helpline for Passengers (W.R.) M 180  
71 139 Central Integrated Railway Enquiry Sys. of Indian Railways. M Rs. 2 /min  
72 1407 Indian Airlines (Flight Services) M 180  
73 1414 Air India ( Confirmation / Cancellation Enquiry)(Called Party) NM 0  
74 1500 MTNL Call Center for South / Central / GSM / CDMA Area NM 0  
1500 MTNL Call Center for West-I / II / III Area NM 0  
1500 MTNL Call Center for East-I / II Area NM 0  
1500 MTNL Call Center for North Area NM 0  
1500 MTNL Call Center for Navi Mumbai Area. NM 0  
75 1501 SMS from Landline (Operator Assisted) M 180  
76 1502 CDMA HELP DESK Service NM 0  
77 1503 Dolphin Call Center NM 0  
78 1504 BB Call Center (S/C/N/GSM/CDMA/IN/West-II/ West-III.) NM 0  
1504 BB Call Center (E-1/E-2/West-I & Navi Mumbai area.) NM 0  
79 1505 FTTH Help Desk in MTNL MUMBAI NM 0  
80 1507 Tele-Verification (CAF) for BSNL Toll-Free 0  
81 1508 GSM Help Desk for Corporate Customers NM 0  
82 1509 MTNL Call Center for South / Central / GSM / CDMA Area NM 0  
1509 MTNL Call Center for West-I / II / III Area ( P. G. Sevice) NM 0  
1509 MTNL Call Center for East-I / II Area (P. G. Service) NM 0  
1509 MTNL Call Center for North Area (P. G. Service) NM 0  
1509 MTNL Call Center for Navi Mumbai Area. (P. G. Service) NM 0  
83 15100 National Legal service Authority(NALSA) NM 0  
84 15101 PAN India Gas Pipeline Helpline (GAIL) NM 0  
85 15102 All India Radio (AIR) NM 0  
86 1551 Kissan Call Center (Called party Billing)] NM 0  
87 155200 Military Police Help Line M 180  
88 155206 Disability Help Line. M 180  
89 155210 Indian Railways Vigilance Mobile Help Line M 180  
90 155222 Anti- Ragging Help Line Service. (Toll Free) Toll Free 0  
91 155223 VAS Help Line Services M 180  
92 155232 Postal Life Insurance Directorate Service Toll Free 0  
93 155233 Indian Oil Help Line Toll Free 0  
94 155255 Insurance Regulatory & Development Authority(IRDA)-Reg. Toll Free 0  
95 155314 Maharashtra Forest Department Help Line (Toll Free) Toll Free 0  
96 155334 Swine Flu Help Line Service M 180  
97 155388 Rajiv Gandhi Jeevandayee Arogya Yojana (RGJAY) Toll Free 0  
98 1554 Maritime Search & rescue Center. M 180  
99 1580 Inland Trunk Booking NM o  
100 1581 Inland Trunk Assistance NM o  
101 1582 STD Code Enquiry M 180  
102 1583 Inland Trunk Information (S / C / N / E/ W / NM Area) M 180  
103 1586 International Trunk Booking NM 0  
104 1587 International Trunk Enquiry NM o  
105 1717 Weather Enquiry at R.M.C.(IVRS) M 180  
106 172231 MTNL INTERNET Service M 180  
107 172232 MTNL INTERNET Service M 180  
108 174 Time (Tri-lingual) M 180  
109 177 Hindi Information Service (Temp. o/o Service) M 180  
110 181 Chief Minister Help Line (Maharashtra) Toll Free 0  
111 182 Railway Security Help Line(C.R.) M 180  
182 Railway Security Help Line(W.R.) M 180  
112 1903 Sashastra Seema Bal Help Line Toll Free 0  
113 1904 Indian Army Help Line M 180  
114 1909 National DO NOT CALL Registry (NDNC) for Landline. NM o  
1909 National DO NOT CALL Registry (NDNC) for CDMA. NM 0  
1909 National DO NOT CALL Registry (NDNC) for GSM. NM 0  
115 1913 Tourist Office (Govt.of India) M 180  
116 1915 PCM Faullt Control Booking NM 0  
117 1916 MCGB Control Room M 180  
118 1917 Mahanagar Gas Ltd. M 180  
119 1919 Information on Eye Bank (W-I/W-II/W-III/WD-3/SI-2 Exch.) M 180  
1919 Infn on Eye Bank (S/C/E-1/E-2/NM/N (Except WD3/SI2 Exchs) M 180  
120 1947 Unique Identification Authority of India Planning Commission Toll Free 0  
121 1950 Election Commission of India(Gov. of Maharashtra) Toll Free 0  
122 1951 Automated Change No. Annmt.(Hindi) NM 0  
123 1956 Income Tax Information (on IVRS) M 180  
124 1961 Aaykar Sampark Kendra of Income Tax Dept., Ministry of Finance Toll Free 0  
125 1963 Gray Market Cell of DOT (VTM) Help Line. Toll Free 0  
126 1964 Central Vigilance Commission Toll Free 0  
127 1967 States for Grievance registration & Redressal Under TPDS. Toll Free 0  
128 197 Directory Enquiry (MTNL Lev-2) NM 0  
197 Directory Enquiry (MTNL Lev-2) NM 0  
129 198 Local Complaints (Centralized) NM 0  
130 126868 World Phone India Pvt Ltd. M 7MCU/M  
131 #9 DELHI C-DOT IMS CUG SERVICE ON IN PF 1890-111-XX NM 0  
132 #8 MUMBAI C-DOT IMS CUG SERVICE ON IN PF 1890-222-XX NM 0