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What's New

Broadband-GSM Companion Scheme with monthly Free 3G data for the existing & new Broadband Customers.
Limited Period Offer..

For More Details Click Here


Promotional FUP Broadband plan is launched for the limited period.

Click here for to know more


Launch of STV 171 with Unlimited calls & 1.5 GB data/day

Click here for details of more such packs...


Dial 14546 to link up your Aadhar Card No. with MTNL Mobile Number

For More Details Click Here


Now MTNL, Mumbai Landline/Dolphin customers can pay their bills using UPI, BharatQR on Selfcare Portal

Click here for Selfcare Portal


Broadband-GSM Companion Scheme with monthly Free 3G data for the existing & new Broadband Customers.
Limited Period Offer..

For More Details Click Here


Promotional FUP Broadband plan is launched for the limited period.

Click here for to know more


Launch of STV 171 with Unlimited calls & 1.5 GB data/day

Click here for details of more such packs...


Dial 14546 to link up your Aadhar Card No. with MTNL Mobile Number

For More Details Click Here


Now MTNL, Mumbai Landline/Dolphin customers can pay their bills using UPI, BharatQR on Selfcare Portal

Click here for Selfcare Portal


Broadband-GSM Companion Scheme with monthly Free 3G data for the existing & new Broadband Customers.
Limited Period Offer..

For More Details Click Here


Promotional FUP Broadband plan is launched for the limited period.

Click here for to know more


Launch of STV 171 with Unlimited calls & 1.5 GB data/day

Click here for details of more such packs...


Dial 14546 to link up your Aadhar Card No. with MTNL Mobile Number

For More Details Click Here


Now MTNL, Mumbai Landline/Dolphin customers can pay their bills using UPI, BharatQR on Selfcare Portal

Click here for Selfcare Portal


Broadband-GSM Companion Scheme with monthly Free 3G data for the existing & new Broadband Customers.
Limited Period Offer..

For More Details Click Here


Promotional FUP Broadband plan is launched for the limited period.

Click here for to know more


Launch of STV 171 with Unlimited calls & 1.5 GB data/day

Click here for details of more such packs...


Dial 14546 to link up your Aadhar Card No. with MTNL Mobile Number

For More Details Click Here


Now MTNL, Mumbai Landline/Dolphin customers can pay their bills using UPI, BharatQR on Selfcare Portal

Click here for Selfcare Portal


Broadband-GSM Companion Scheme with monthly Free 3G data for the existing & new Broadband Customers.
Limited Period Offer..

For More Details Click Here


Promotional FUP Broadband plan is launched for the limited period.

Click here for to know more


Launch of STV 171 with Unlimited calls & 1.5 GB data/day

Click here for details of more such packs...


Dial 14546 to link up your Aadhar Card No. with MTNL Mobile Number

For More Details Click Here


Now MTNL, Mumbai Landline/Dolphin customers can pay their bills using UPI, BharatQR on Selfcare Portal

Click here for Selfcare Portal


Broadband-GSM Companion Scheme with monthly Free 3G data for the existing & new Broadband Customers.
Limited Period Offer..

For More Details Click Here


Promotional FUP Broadband plan is launched for the limited period.

Click here for to know more


Launch of STV 171 with Unlimited calls & 1.5 GB data/day

Click here for details of more such packs...


Dial 14546 to link up your Aadhar Card No. with MTNL Mobile Number

For More Details Click Here


Now MTNL, Mumbai Landline/Dolphin customers can pay their bills using UPI, BharatQR on Selfcare Portal

Click here for Selfcare Portal


Broadband-GSM Companion Scheme with monthly Free 3G data for the existing & new Broadband Customers.
Limited Period Offer..

For More Details Click Here


Promotional FUP Broadband plan is launched for the limited period.

Click here for to know more


Launch of STV 171 with Unlimited calls & 1.5 GB data/day

Click here for details of more such packs...


Dial 14546 to link up your Aadhar Card No. with MTNL Mobile Number

For More Details Click Here


Now MTNL, Mumbai Landline/Dolphin customers can pay their bills using UPI, BharatQR on Selfcare Portal

Click here for Selfcare Portal


Broadband-GSM Companion Scheme with monthly Free 3G data for the existing & new Broadband Customers.
Limited Period Offer..

For More Details Click Here


Promotional FUP Broadband plan is launched for the limited period.

Click here for to know more


Launch of STV 171 with Unlimited calls & 1.5 GB data/day

Click here for details of more such packs...


Dial 14546 to link up your Aadhar Card No. with MTNL Mobile Number

For More Details Click Here


Now MTNL, Mumbai Landline/Dolphin customers can pay their bills using UPI, BharatQR on Selfcare Portal

Click here for Selfcare Portal



To Let

Prime Commercial Space on Rent

More than 3 Lac Sq. Ft. commercial space in MTNL Buildings at strategic locations across Mumbai, Navi Mumbai & Mira-Bhayandar available for lease For more details click here

Renting Space for Vending Van Parking at BKC TE Compound

For more details click here

Tenders

  • Currently No Tenders Available.

    •  
        Short Codes (Annexure-E)   
      SR.NO.CODEDetails of Services offered through such Short codeTariff Applicable
      voicePulse RateRemark
      1    100 Police - for Mumbai Municipal Area NM 0 Emergency service
      100           - for Thane Municipal Area NM 0 Emergency service
      100           - for Mira-Bhayander Municipal Area NM 0 Emergency service
      100           - for Navi Mumbai Municipal Area NM 0 Emergency service
      2     101 Fire    - for Mumbai Municipal Area NM 0 Emergency service
      101           - for Thane Municipal Area NM 0 Emergency service
      101           - for Mira-Bhayander Municipal Area NM 0 Emergency service
      101           - for Navi Mumbai Municipal Area NM 0 Emergency service
      101           - for Navi Mumbai Municipal Area(KHARGHAR RSU) NM 0 Emergency service
      3 102 Ambulance Srevice- Centralised at PUNE  NM 0 Emergency service
      4   103 Call alert (Crime branch) - for Mumbai Police NM 0 Emergency service
      103                                         - for Thane Police NM 0 Emergency service
      103                                         - for New Mumbai Police NM 0 Emergency service
      5 1033 National Highway Authority of India (NHAI) Road Incident Management . Toll Free 0  
      6 1036 SC/ST Helpline Toll Free 0  
      7 104 Medical Advice Service ( Govt. of Maharashtra) Toll Free 0 Emergency service
      8 105711 Ambulance Service of M/s Wockhardt Hospital (Mulund)  M 180  
      9 1063 Public Grievance Cell ( PG Cell) DOT Head Quarter Delhi NM 0  
      10  1064 Anti Corruption Helpline(THANE & RIGAD) Toll Free 0  
      1064 Anti Corruption Helpline(Mumbai) Toll Free 0  
      11 1070 Relief Commissioner Of States of  Maharashtra NM 0  
      12 1072 Train Accident Information Service NM 0  
      13 10720 Central Railway Train Accident Information NM 0  
      14 10721 Western Railway Train Accident Informatn NM 0  
      15 10722 Konkan Railway Accident Information NM 0  
      16 1075 Integrated Disease Surveillance (IDSP Call Centre) Project. Toll Free 0  
      17  1077 Control Rooms of District Collector /  Magistrate (for Mumbai City) NM 0  
      1077 Control Rooms of District Collector /  Magistrate (for Thane City) NM 0  
      18 1078 National Disater Management Assistant (NDMA) Help Line. NM 0  
      19 108 Disaster Management for MCGM   NM 0 Emergency service
      20  1090 Mumbai City Police (Except Bhayander-1) Gramin Police NM 0  
      1090 Mumbai City Police ( Bhayander-1) NM 0  
      21 1091 Women Crises Response Centre Help Line NM 0 CPP
      22 10920 Helpline for Women in distress   NM 0  
      23 10922 MH  State Comm for Women Helpline.(Temp O/F Service.) Toll Free 0  
      24   1093 Coastal Security Help Line - for Mumbai City NM 0  
      1093 Coastal Security Help Line - for New Mumbai  NM 0  
      1093 Coastal Security Help Line - for Thane Gramin  NM 0  
      25 1097 National AIDS Helpline to NACO.(National Aids Control Organisation) Toll Free 0  
      26 1098 Child in Difficult Situation  Toll Free 0  
      27 1130 Customer Care Helpline for MTNL Mumbai/Delhi NM 0  
      28 1251 LIC Of India. M 180  
      29 1252 TOPS Security (Emergency Response Service)  M 180  
      30 12530 BSNL IP/SRP DATa CENTRE AT FTN BLDG NO-1 NM 0  
      31 12540 Internal Broadband Helpdesk for MTNL Field Officer (for BB) NM 0  
      32 12541 Internal Broadband Helpdesk for MTNL Field Officer (for GSM) NM o  
      33 12542 Internal Broadband Helpdesk for MTNL Field Officer (for CDMA) NM o  
      34 12543 Internal Broadband Helpdesk for MTNL Field Officer (for CSC) NM 0  
      35 125353 MCA system by M/s Bay Talkitec Private Limited ( for retrieval)  M 180  
      36 125454 MCA system by M/s Bay Talkitec Private Limited ( for Virtual) NM 0  
      37 1255 Fortis Hospitals Ltd.  M 180  
      38 1258   A.   News on Phone (Hindi)-Prasar Bharti Broadcosting of India  M 60  
      39 1259   B.   Marathi / English Prasar Bharti Broadcosting of India  M 60  
      40 126126 Asian Heart Institute Helpline M . 180  
      41 126127 M/s Jupitar Hospital Help Line Services M 180  
      42 12614 Just  Dial  Servcie    M 180  
      43 126299 MTNL IN HELP DESK Toll Free 0  
      44 12664 BPCL  GAS HELP LINE    M 180  
      45 12665 HPCL GAS HELP LINE      M 180  
      46 126666 Dial Backup Scheme for Broad Band Users NM 0  
      47 12676 Booking for Faulty Leased Ccts NM 0  
      48 12678 Help Desk Service to NIB      M 180  
      49 127161 Faultsman's Ring Back NM o  
      50 127162 Line Test Robot NM 0  
      51 127163 Faultman Lines toTest Desk NM o  
      52 127164 Lines to Fault Control & Directing NM 0  
      53 1271660 Centralised Billing Enquiry System (IVRS) NM 0  
      54 127225 Dial Up MPLS VAN Services for BSNL  M 180  
      55 127233 Dial Up MPLS VAN Services for BSNL  M 180  
      56 12727 Public Grievances Cell for BSNL (1094) Only BSNL Number        NM 0  
      57 1275 Central Railway protection Force Mumbai Railway Division  M 180  
      58 1276 Western Railway protection Force Mumbai Railway Division  M 180  
      59 1278 Lodha Charitable Trust  M 180  
      60 128129 M/s Jupitar Hospital Help Line Services M 180  
      61 1291 Students Help Line/ Outreach Campaign for Senior Citizens NM 0  
      62 1292 Dadar Pumping Station M.C.G.M. M 180  
      63 1293 Dadar Pumping Station M.C.G.M. M 180  
      64 1296 Bill Payment through IVRS M/s Atom Technologies NM 0  
      65 1297 Reverse Query Service 180  
      66 1298 Ziqitza Health Care Ltd. (Ambulance Services)  M 180  
      67 129 999  A & M Communication Pvt. Ltd.  M 180  
      68 1311 Emergency Help Line for Subarban Commuters of Western Railway Govt.  M 180  
      69 1323 IRCTC Railway e-catering services. Toll Free 0  
      70 1363 Ministry of Tourism, Govt. of India Toll Free 0  
      71  138 All India Helpline for Passengers (C.R.)  M 180  
      138 All India Helpline for Passengers (W.R.)  M 180  
      72  139 Central Integrated Railway Enquiry Sys. of Indian Raiways.  M 180  
      139 Central Integrated Railway Enquiry Sys. of Indian Raiways.  M 180  
      73 1407 Indian Airlines (Flight Services)  M 180  
      74 1414 Air India ( Confirmation / Cancellation Enquiry)(Called Party) NM 0  
      75     1500 MTNL Call Centre for South / Central / GSM / CDMA Area NM 0  
      1500 MTNL Call Centre for West-I / II / III Area NM 0  
      1500 MTNL Call Centre for East-I / II Area  NM 0  
      1500 MTNL Call Centre for North Area NM 0  
      1500 MTNL Call Centre for Navi Mumbai Area. NM 0  
      76 1501 SMS  from Landline (Operator Assisted)  M 180  
      77 1503 Dolphin Call Centre NM 0  
      78  1504 BB Call Centre (S/C/N/GSM/CDMA/IN/West-II/ West-III.) NM 0  
      1504 BB Call Centre (E-1/E-2/West-I & Navi  Mumbai  area.) NM 0  
      79 1505 FTTH Help Desk in MTNL MUMBAI NM 0  
      80 1507 Tele-Verification (CAF) for BSNL Toll-Free 0  
      81 1508 GSM Help Desk for Corporate Customers NM 0  
      82     1509 MTNL Call Centre for South / Central / GSM / CDMA Area NM 0  
      1509 MTNL Call Centre for West-I / II / III Area ( P. G. Sevice) NM 0  
      1509 MTNL Call Centre for East-I / II Area (P. G. Service) NM 0  
      1509 MTNL Call Centre for North Area (P. G. Service) NM 0  
      1509 MTNL Call Centre for Navi Mumbai Area. (P. G. Service) NM 0  
      83 15100 National Legal service Authority(NALSA) Toll Free 0  
      84 15101 PAN India Gas Pipeline Helpline (GAIL) Toll Free 0  
      85 15102 All India Radio (AIR) Toll Free 0  
      86 1515 Women Help Line Toll Free 0  
      87 1551 Kissan Call Centre (Called party Billing)] Toll Free 0  
      88 155200 Military Police Help Line  M 180  
      89 155206 Disability Help Line.  M 180  
      90 155210 Indian Railways Vigilance Mobile Help Line  M 180  
      91 155222 Anti- Ragging Help Line Service. (Toll Free) Toll Free 0  
      92 155226 Indian Air Force (IAF) Helpline Toll Free 0  
      93 155223 VAS Help Line Services  M 180  
      94 155232 Postal Life Insurance Directorate Service Toll Free 0  
      95 155255 Insurance Regulatory & Development Authority(IRDA)-Reg. Toll Free 0  
      96 155314 Maharashtra Forest Department Help Line (Toll Free) Toll Free 0  
      97 155334 Swine Flu Help Line Service  M 180  
      98 155388 Rajiv Gandhi Jeevandayee Arogya Yojana (RGJAY) Toll Free 0  
      99 1554 Maritime Search & rescue Centre.   M 180  
      100 1580 Inland Trunk Booking NM o  
      101 1581 Inland Trunk Assistance NM o  
      102 1582 STD Code Enquiry  M 180  
      103 1583 Inland Trunk Information (S / C / N / E/ W / NM  Area)  M 180  
      104 1586 International Trunk Booking NM 0  
      105 1587 International Trunk Enquiry NM o  
      106 1717 Weather Enquiry at R.M.C.(IVRS)  M 180  
      107 172231 MTNL INTERNET Service  M 180  
      108 172232 MTNL INTERNET Service  M 180  
      109 174 Time (Tri-lingual)  M 180  
      110 177 Hindi Information Service (Temp. o/o Service)  M 180  
      111 181 Chief Minister Help Line (Maharashtra) Toll Free 0  
      112  182 Raiway Security Help Line(C.R.) NM 0 Not for PSTN
      182 Raiway Security Help Line(W.R.) NM 0 Not for PSTN
      113 1903 Sashastra Seema Bal Help Line Toll Free 0  
      114 1904 Indian Army Help Line  M 180  
      115 1906 BPCL  HELP LINE   Toll Free 0  
      116   1909 National DO NOT CALL Registry (NDNC) for Landline. NM o  
      1909 National DO NOT CALL Registry (NDNC) for CDMA. NM 0  
      1909 National DO NOT CALL Registry (NDNC) for GSM. NM 0  
      117 1912 Complaints On electricity Toll Free 0  
      118 1913 Tourist Office (Govt.of India)  M 180  
      119 1915 PCM Faullt Control Booking NM 0  
      120 1916 MCGB  Control Room  M 180  
      121 1917 Mahanagar Gas Ltd.  M 180  
      122  1919 Information on Eye Bank (W-I/W-II/W-III/WD-3/SI-2 Exch.)  M 180  
      1919 Infn on Eye Bank (S/C/E-1/E-2/NM/N (Except WD3/SI2 Exchs)  M 180  
      123 1947 Uniwue Identification Authority of India Planning Commission Toll Free 0  
      124 1950 Election Commission of India(Gov. of Maharashtra) Toll Free 0  
      125 1951 Automated Change No. Annmt.(Hindi) NM 0  
      126 1956 Income Tax Information (on IVRS)  M 180  
      127 1961 Aaykar Sampark Kendra of Income Tax Dept., Ministry of Finance Toll Free 0  
      128 1963 Gray Market Cell of DOT (VTM) Help Line. Toll Free 0  
      129 1964 Central Vigilance Commission Toll Free 0  
      130 1967 States for Grievance registration & Redressal Under TPDS. Toll Free 0  
      131  197 Directory Enquiry (MTNL Lev-2) NM 0  
      197 Directory Enquiry (MTNL Lev-2) NM 0  
      132 198 Local Complaints (Centralised) NM 0  
      133 126868 World Phone India Pvt Ltd.  M 10MCU/M  
       Special Character Code WIRE LINE SERVICES   
      1 #9 DELHI C-DOT IMS CUG SERVICE ON IN PF 1890-111-XX NM 0  
      2 #8 MUMBAI  C-DOT IMS CUG SERVICE ON IN PF 1890-222-XX NM 0  

       Landline Phone Plus Services


      There is more to your Landline phone with Phone Plus Services. Forward your call or make it a hotline, lock it for outgoing calls or use it for reminding you something, make calls by dialing just two digits.It is all possible with Phone Plus services.

      Do more with your Landline Phone with Phone Plus services.

       

      One thing we have forgotten to tell you, “All these amazing services are activated free of cost”. 

       

      Activate Online 


       


       


      alt


       


      Electronic Dynamic Lock

      Dynamic locking completely eliminates misuse of your telephone by others. It prevents unauthorized calls from your telephone.This is completely foolproof. It is a system by which a subscriber can lock / unlock outgoing calls on his telephone.

      It works on a four digit secret code selected by the subscriber from the digits 0 to 9. This code is registered with the exchange and used for opening and locking the dynamic lock on your telephone line. This code can be changed by the subscriber as often as he needs

      The various options are

      • All Outgoing Calls allowed
      • Only Local Outgoing calls allowed
      • Only STD & Local Outgoing calls allowed
      • All Outgoing calls barred
      Register your secret code
      Registration of Code 123 ABCD ABCD
      To Change Secret Code 123 ABCD EFGH
      • ABCD : Old secret code
      • EFGH : New secret code

      How to use secret code

      Senario Access CodeSecret CodeOption
      All calls allowed 124 ABCD 0
      Only Local Calls allowed 124 ABCD 1
      Local, Maharashtra Circle & STD 124 ABCD 3
      All outgoing Calls Barred 124 ABCD 4

      The above facility can be activated by applying in CSC or call on 1500(Toll Free)

      CLIP

       This facility enables customer to know the telephone number of the calling person and there by allows him to keep track of any unwanted calls. Also based on preference he can either attend or not attend the phone. CLIP facility is provided absolutely free of Charge. Customer has to purchase CLIP enabled Phone to enjoy CLIP facility.

      Where to Apply: No need to apply, its activated by default.

      Call Forwarding

      This Facility enables the subscriber to Transfer or Forward incoming calls to another telephone number, when he is not available to receive calls on his Telephone. Customer can leave his office or Home without having to miss important incoming calls.

      Request for the facility has to made in the nearest CSC or by dialing 1500(Toll Free).

      How to activateOnce the facility is registered, customer can activate the facility by dialing 114 followed by the number to which the incoming call is to be transferred.

      Deactivation or Cancellation: Customer has to Dial 115

      Reminder Call

      This Facility enables customer to get reminded/waken up at a predetermined time. User of the telephone can initiate a call automatically by the exchange at a fixed time specified by him. He will get an incoming call at the exact time specified by him to wake him up or remind.

      How to Register:

      To be reminded at say 10.15 AM, he has to Dial 116 1015 and wait for acceptance announcement. Similarly, for registering a reminder call for 04:30 PM, Dial 116 1630 and wait for acceptance announcement.

      For Cancellation: Dial 117  1015

      Two local calls charged on each occasion.

      Abbreviated Dialing

      This facility enables customer to have his own two digit code for frequently called telephone numbers. Convenient and faster dialing especially for NSD and ISD calls. With this facility the subscriber can assign a 2 digit code to often dialled numbers.

      Activation:  Dial 110 AB telephone number

      AB : 2-digit code

      Thereafter, to call that telephone number just press 111AB.

      Where to Apply: No need to apply, as this facility is already provided to all customers.

      Hotline

      HOTLINE facility adds great convenience by avoiding to dial the full number which the subscriber needs to call very frequently. It is a boon for an aged parent or a relative or a very young child back home, who might find it difficult to remember and dial a long number.

      This facility enables the customer to get connected to another telephone number of his choice either at Mumbai or any other outstation without dialing the telephone number.  Customer has to just lift his receiver, wait for 5 seconds and he will be connected automatically to the HOTLINE number.

      To make call other than the HOTLINE number customer has to dial within 5 seconds of getting dial tone.

      Call Charges

      Once the hotline number is connected the call will be charged as per a normal call (Local, NSD, or ISD, as the case may be).

      Where to Apply:

      Nearest CSC or by dialing 1500(Toll Free)

      Tariff for Hotlines between two customners connected by R- circuits:-

      1)To provide immediate hotline facility between two subscribers, allowing them to make any number of calls between them & barring them to make any calls to any other subscribers.

      This facility will be called R-7 circuit and the request for these circuits will be registered,provided and billed bye EN unit of MTNL.

      Connectivity between two points through R-7 circuits will be provided through pubilic domain trunk links as against R-5 circuits where higher link availability is ensured through provision of dedicated links.

      2) Billing of the R-7 circuits will be done by EN unit and minimum of one year rental will be payabel in advance before provisioning the facility with minimum hiring period for the circuit as one year. Subsequently, billing for R-7 circuits will be done on annual basis or on half yearly,quarterly basis as is done for the other circuits provided bye EN unit, as per customers request.

      The charges for new R-7 circuit will be monthly rent of Rs.220+taxes for each end(i.e. Rs. 220X2X12+taxes).

      The total installation charges for both the ends is Rs. 700/-

      3)Conversion of existing R-5 circuits to R-7 circuits is permitted if subscriber desires so; on receipt of written request from subscriber and no installation charges will be applicable.

      Call Hunting

      If a subscriber is having more than one line, Call hunting facility, helps him to use the lines effectively. This facility automatically transfers your incoming call to a free line. Subscribers need not indicate numerous numbers of their organisation on their visiting card or business letters. Principal number need only be indicated or printed.

      By availing the call hunting facility for a group of numbers of an organization, If the principal number is dialed, the exchange will automatically hunt for a free number in the same group and the incoming call will land on the free number.

      Where to Apply:

      Nearest CSC or by dialing 1500(Toll Free)

      Call Alert

      Call Alert facility alerts the subscriber of another incoming call on his telephone while he is already in conversation. This facility allows the subscriber to take the second call keeping the first party on hold.

      Activation: Dial "118" to activate the service.

      Deactivation: Dial "119" to deactivate the service.

      Where to Apply:

      No need to apply, as this facility is already provided to all customers.

       

      Three Party Conference

      Three Party Conferencing is a service that allows you to dial two numbers simultaneously, thus enabling all 3 parties, i.e. the two called numbers andyou, to conference at the same time.

       

      Where to Apply:

      Nearest CSC or by dialing 1500(Toll Free)

       For Booking & details SMS 'LL' to 9869889988

       

      alt

      How to get

      The procedure for allotment of STD/ISD/Local PCOs is as follows:

      •  STD/ISD and Local PCO forms are free of charge. PCO applications are to be submitted at CSCs.
      •  For local PCOs Security Deposit has been reduced to Rs.500/- w.e.f. 01.09.2006. So, now PCOs are to be provided after taking an individual Security Deposit of Rs. 500/- in case of Local PCOs & Rs. 2000/- for STD/ISD PCOs by Demand Draft or cash. PCOs will be approved on the spot by the CSC and issue Demand Note/Work orders across the counter.
      • PCO Booth arrangements are to be made by the PCO holder.
      •  In case of STD/ISD or Local PCO, the applicant should submit following documents along with the application.

                    (The Applicant will submit self-attested Photocopy of the documents along with originals, for                                        on the Spot verification & return)

           (a)  Proof of Identity & Age-Any one of the following documents 

      1. Voter's Photo Identity Card.
      2. Driving Licence
      3. PAN Card issued by Income Tax authorities.
      4. Pass Port
      5. Ration Card

             (b) Attestation of signature of the applicant by his/her Banker (original only).

      • The security deposit to be reviewed and raised by AO(TR) depending on the billing pattern as per the practice.
      • No need to execute any PCO agreement with the franchisee.However the applicant should give an undertaking in the enclosed proforma. No stamp paper is required for the undertaking.
      •  QCSC counter clerk will verify the documents with originals and certify the verification on Photocopies under his/her Signature, Name ,Staff No. and Designation. Once the documents are verified Counter-Person will take the required deposit in Cash or by Draft & issue work order. The payments recieved will be sent to AO (Cash) daily. In case documents are not complete, the counter person will politely inform about the necessary documents required for the application.
      •  There is no limit on maximum number of PCOs at a place. Any number of PCOs can be provided at one place. However in case of bulk booking of 10 or more PCOs, Area GMs and Vigilance Units are to be intimated as per DOT instructions.
      •  Additional PCO on request will be provided through similar procedure mentioned above by taking a deposit of Rs. 2000/- per additional STD PCO and Rs. 500/- for Local PCO. The revenue of existing STD/Local PCO need not be taken into account for additional PCOs.
      • On issue of work order , SDE External of the area will visit the premises & confirm accessibility of the premises to the public, availability of prescribed TEC approved Charging Device for STD PCO and CCB PCO instrument for Local PCO will be put through after completion of these formalities.

      Tariff

      All India CCB PCO's

      Sl.No. Particulars Charges
      1. Local landline calls,calls to MTNL local Garuda and Dolphin & MTNL,Delhi landline/Garuda 60 sec(w.e.f 01/03/12)
      2. Local other Mobile calls 60 sec(w.e.f 01/03/12)
      3. Intra circle  
        < 50 km 60 sec
        50-100 km * 60 sec
        100 km * 60 sec
      4. Inter Circle * 60 sec
      5. ISD Not Allowed
      6. Accessibility Both intra circle & inter circle calls and Maharashtra mobile calls accessible only on Level-0.
      Adjoining area (<50 km)and calls to MTNL Delhi accessible on Level-95
      7. Rate/Pulse Re 1(inclusive of service Tax)
      8. Security deposit Rs. 1000/-
      9. Charging on Local charging
      10. Type of CPE CCB/external disconnector
      11. Billing Cycle Fortnightly
      12. Minimum Guarantee Rs. 150/fortnight (w.e.f.01/06/10)
      13. Commissionion on
      • Upto 4000 calls/month : 35%
      • >4000 calls/month : 45% (only for calls above 4000)
      Commission payable after adjusting service Tax.
      14. Modification in CCB Local PCO`s migrating to this plan will require modification
      in CCB instrument/external call disconnector
      15. OCB,EWSD,5ESS New exchange category can be created
      16. Fetex-150 New category cannot be created. For local PCO`s migrating
      to this plan number change will be involved

       

      Tariff for STD/ISD PCO

       

      Sl.No. Particulars Charges
      1. Security Deposit Rs.2000/-(Initially to be raised to one month bill amount)
      2. Minimum Guarantee Rs.250/- per month (w.e.f.01/06/10)
      3. Pulse duration New Delhi calls permitted as local call.
      Varying duration upon station dialled for rest of India/World.
      4. Rate per pulse Rs.1.20/pulse (per 60 secs.)
      5. Terminal Instrument Call Logger
      6. Commission Upto 5000 calls - 30%
      Beyond 5000 calls - 40%
      (Commission is on monthly call basis for both)

       

      Tariff for Local PCO

       

      Sl.No. Particulars Charges
      1. Security Deposit Rs.500/-
      2. Minimum Guarantee Rs.150/- per month (w.e.f.01/06/10)
      3. Pulse duration 60 secs. (w.e.f. 01/03/2012)
      4. Rate per pulse Re.1.00/-
      5. Commission per call Upto 3000 calls - 40%
      Beyond 3000 calls - 50%

       

      Tariff for Handicapped PCO

      Sl.No. Particulars Charges
      1. Security Deposit Nil
      2. Minimum Guarantee Rs.100/- per month
      3. Pulse duration 60 secs. (w.e.f. 01/03/2010)
      4. Rate per pulse Re.1.00/-
      5. Commission per call 50% flat (commission paid on
      monthly call basis)

       

       

      Get Additional PCO

      PCO holder

      •  PCO holder need not pay installation charge and security deposit.
      •  There will not be any minimum guarantee to be collected from this additional PCO.
      • This PCO will be either Local, HPCO, All India CCB PCO or STD/ISD PCO and will be linked to the existing PCO.
      •  This facility will be extended to the PCO holders who opts this and there should not be any outstanding arrears against such PCO holders.
      •  This additional PCO will be linked to the main PCO and will work as long as the main PCO works and will be disconnected as and when the main PCO is surrendered or recovered.
      • There is no change in the commission structure and billing period.
      • This facility will not be applicable for the PCOs where there is an outstanding.

      Handicapped PCO

      • The Commission for local Handicapped PCOs is effective from 01.09.2007
      •  Relaxation to additional number of PCOs to the same handicapped PCO holder.
      •  The revenue / call limit of the existing PCO need not be taken into account for provision of additional PCO ( as in case of other local PCO holder) without security deposit.
      •  Faulty instrument has to be replaced free of cost for HPCO.
      •  This is effective from 10.06.2005.

       

      Commision Structure

      STD/ISD PCO holder

      Sl.No. Name of the Product Particulars
      1. MTNL Phone card(VCC) 7.2% on bulk purchase of Rs.5000/- and above
      2. Recharge coupons 5.2% on bulk purchase of Rs.5000/- and above.

      Local PCO holder

      • The Commission to handicapped PCO holders will be 40 Paise.
      •  The call charges will be retained at Re. 1/- only ( for Mumbai MTNL Unit).
      •  PCO Board is to be displayed.

      Subcategories

      Broadband Plans