Short Codes (Annexure E)
SR.NO.	CODE	Details of Services offered through such Short code	Tariff Applicable
			voice	Pulse Rate	Remark
1	100	Police - for Mumbai Municipal Area	NM	0
	100	- for Thane Municipal Area	NM	0
	100	- for Mira-Bhayander Municipal Area	NM	0
	100	- for Navi Mumbai Municipal Area	NM	0
2	101	Fire - for Mumbai Municipal Area	NM	0
	101	- for Thane Municipal Area	NM	0
	101	- for Mira-Bhayander Municipal Area	NM	0
	101	- for Navi Mumbai Municipal Area	NM	0
	101	- for Navi Mumbai Municipal Area(KHARGHAR RSU)	NM	0
3	102	Ambulance Service- Centralized at PUNE	NM	0
4	103	Call alert (Crime branch) - for Mumbai Police	NM	0
	103	- for Thane Police	NM	0
	103	- for New Mumbai Police	NM	0
5	1033	National Highway Authority of India (NHAI) Road Incident Management .	Toll Free	0
6	104	Medical Advice Service ( Govt. of Maharashtra)	Toll Free	0
7	105711	Ambulance Service of M/s Wockhardt Hospital (Mulund)	M	180
8	1063	Public Grievance Cell ( PG Cell) DOT Head Quarter Delhi	NM	0
9	1064	Anti Corruption Helpline(THANE & RIGAD)	Toll Free	0
	1064	Anti Corruption Helpline(Mumbai)	Toll Free	0
10	1070	Relief Commissioner Of States of Maharashtra	NM	0
11	1072	Train Accident Information Service	NM	0
12	10720	Central Railway Train Accident Information	NM	0
13	10721	Western Railway Train Accident Information	NM	0
14	10722	Konkan Railway Accident Information	NM	0
15	1075	Integrated Disease Surveillance (IDSP Call Center) Project.	Toll Free	0
16	1077	Control Rooms of District Collector / Magistrate (for Mumbai City)	NM	0
	1077	Control Rooms of District Collector / Magistrate (for Thane City)	NM	0
17	1078	National Disaster Management Assistant (NDMA) Help Line.	NM	0
18	108	Disaster Management for MCGM	NM	0
19	1090	Mumbai City Police (Except Bhayander-1) Gramin Police	NM	0
	1090	Mumbai City Police ( Bhayander-1)	NM	0
20	1091	Women Crises Response Center Help Line	NM	0
21	10920	Helpline for Women in distress	NM	0
22	10922	MH State Comm for Women Helpline.(Temp O/F Service.)	Toll Free	0
23	1093	Coastal Security Help Line - for Mumbai City	NM	0
	1093	Coastal Security Help Line - for New Mumbai	NM	0
	1093	Coastal Security Help Line - for Thane Gramin	NM	0
24	1097	National AIDS Helpline to NACO.(National Aids Control Organisation)	NM	0
25	1098	Child in Difficult Situation	NM	0
26	1251	LIC Of India.	M	180
27	1252	TOPS Security (Emergency Response Service)	M	180
28	12530	BSNL IP/SRP DATA CENTER AT FTN BLDG NO-1	NM	0
29	12540	Internal Broadband Helpdesk for MTNL Field Officer (for BB)	NM	0
30	12541	Internal Broadband Helpdesk for MTNL Field Officer (for GSM)	NM	o
31	12542	Internal Broadband Helpdesk for MTNL Field Officer (for CDMA)	NM	o
32	12543	Internal Broadband Helpdesk for MTNL Field Officer (for CSC)	NM	0
33	125353	MCA system by M/s Bay Talkitec Private Limited ( for retrieval)	M	180
34	125454	MCA system by M/s Bay Talkitec Private Limited ( for Virtual)	NM	0
35	1255	Fortis Hospitals Ltd.	M	180
36	1258	A. News on Phone (Hindi)-Prasar Bharti Broadcosting of India	M	180
37	1259	B. Marathi / English Prasar Bharti Broadcosting of India	M	180
38	126126	Asian Heart Institute Helpline	M .	180
39	126127	M/s Jupiter Hospital Help Line Services	M	180
40	12614	Just Dial Service	M	180
41	126299	MTNL IN HELP DESK	Toll Free	0
42	12664	BPCL GAS HELP LINE	M	180
43	12665	HPCL GAS HELP LINE	M	180
44	126666	Dial Backup Scheme for Broad Band Users	NM	0
45	12676	Booking for Faulty Leased Ccts	NM	0
46	12678	Help Desk Service to NIB	M	180
47	127128	M/s Universal Software Corporation for Miss Call Alert (U.S.C.)	NM	0
48	127161	Faultsman's Ring Back	NM	o
49	127162	Line Test Robot	NM	0
50	127163	Faultman Lines to Test Desk	NM	o
51	127164	Lines to Fault Control & Directing	NM	0
52	1271660	Centralised Billing Enquiry System (IVRS)	NM	0
53	127225	Dial Up MPLS VAN Services for BSNL	M	180
54	127233	Dial Up MPLS VAN Services for BSNL	M	180
55	12727	Public Grievances Cell for BSNL (1094) Only BSNL Number	NM	0
56	1275	Central Railway protection Force Mumbai Railway Division	M	180
57	1276	Western Railway protection Force Mumbai Railway Division	M	180
58	1278	Lodha Charitable Trust	M	180
59	128129	M/s Jupiter Hospital Help Line Services	M	180
60	1291	Students Help Line/ Outreach Campaign for Senior Citizens	NM	0
61	1292	Dadar Pumping Station M.C.G.M.	M	180
62	1293	Dadar Pumping Station M.C.G.M.	M	180
63	1296	Bill Payment through IVRS M/s Atom Technologies	NM	0
64	1297	Reverse Query Service	M	120
65	1298	Ziqitza Health Care Ltd. (Ambulance Services)	M	180
66	129 999	A & M Communication Pvt. Ltd.	M	180
67	1311	Emergency Help Line for Subarban Commuters of Western Railway Govt.	M	180
68	1322	Railway Security Help Line(C.R.)	M	180
	1322	Railway Security Help Line(W.R.)	M	180
69	1363	Ministry of Tourism, Govt. of India	NM	0
70	138	All India Helpline for Passengers (C.R.)	M	180
	138	All India Helpline for Passengers (W.R.)	M	180
71	139	Central Integrated Railway Enquiry Sys. of Indian Railways.	M	Rs. 2 /min
72	1407	Indian Airlines (Flight Services)	M	180
73	1414	Air India ( Confirmation / Cancellation Enquiry)(Called Party)	NM	0
74	1500	MTNL Call Center for South / Central / GSM / CDMA Area	NM	0
	1500	MTNL Call Center for West-I / II / III Area	NM	0
	1500	MTNL Call Center for East-I / II Area	NM	0
	1500	MTNL Call Center for North Area	NM	0
	1500	MTNL Call Center for Navi Mumbai Area.	NM	0
75	1501	SMS from Landline (Operator Assisted)	M	180
76	1502	CDMA HELP DESK Service	NM	0
77	1503	Dolphin Call Center	NM	0
78	1504	BB Call Center (S/C/N/GSM/CDMA/IN/West-II/ West-III.)	NM	0
	1504	BB Call Center (E-1/E-2/West-I & Navi Mumbai area.)	NM	0
79	1505	FTTH Help Desk in MTNL MUMBAI	NM	0
80	1507	Tele-Verification (CAF) for BSNL	Toll-Free	0
81	1508	GSM Help Desk for Corporate Customers	NM	0
82	1509	MTNL Call Center for South / Central / GSM / CDMA Area	NM	0
	1509	MTNL Call Center for West-I / II / III Area ( P. G. Sevice)	NM	0
	1509	MTNL Call Center for East-I / II Area (P. G. Service)	NM	0
	1509	MTNL Call Center for North Area (P. G. Service)	NM	0
	1509	MTNL Call Center for Navi Mumbai Area. (P. G. Service)	NM	0
83	15100	National Legal service Authority(NALSA)	NM	0
84	15101	PAN India Gas Pipeline Helpline (GAIL)	NM	0
85	15102	All India Radio (AIR)	NM	0
86	1551	Kissan Call Center (Called party Billing)]	NM	0
87	155200	Military Police Help Line	M	180
88	155206	Disability Help Line.	M	180
89	155210	Indian Railways Vigilance Mobile Help Line	M	180
90	155222	Anti- Ragging Help Line Service. (Toll Free)	Toll Free	0
91	155223	VAS Help Line Services	M	180
92	155232	Postal Life Insurance Directorate Service	Toll Free	0
93	155233	Indian Oil Help Line	Toll Free	0
94	155255	Insurance Regulatory & Development Authority(IRDA)-Reg.	Toll Free	0
95	155314	Maharashtra Forest Department Help Line (Toll Free)	Toll Free	0
96	155334	Swine Flu Help Line Service	M	180
97	155388	Rajiv Gandhi Jeevandayee Arogya Yojana (RGJAY)	Toll Free	0
98	1554	Maritime Search & rescue Center.	M	180
99	1580	Inland Trunk Booking	NM	o
100	1581	Inland Trunk Assistance	NM	o
101	1582	STD Code Enquiry	M	180
102	1583	Inland Trunk Information (S / C / N / E/ W / NM Area)	M	180
103	1586	International Trunk Booking	NM	0
104	1587	International Trunk Enquiry	NM	o
105	1717	Weather Enquiry at R.M.C.(IVRS)	M	180
106	172231	MTNL INTERNET Service	M	180
107	172232	MTNL INTERNET Service	M	180
108	174	Time (Tri-lingual)	M	180
109	177	Hindi Information Service (Temp. o/o Service)	M	180
110	181	Chief Minister Help Line (Maharashtra)	Toll Free	0
111	182	Railway Security Help Line(C.R.)	M	180
	182	Railway Security Help Line(W.R.)	M	180
112	1903	Sashastra Seema Bal Help Line	Toll Free	0
113	1904	Indian Army Help Line	M	180
114	1909	National DO NOT CALL Registry (NDNC) for Landline.	NM	o
	1909	National DO NOT CALL Registry (NDNC) for CDMA.	NM	0
	1909	National DO NOT CALL Registry (NDNC) for GSM.	NM	0
115	1913	Tourist Office (Govt.of India)	M	180
116	1915	PCM Faullt Control Booking	NM	0
117	1916	MCGB Control Room	M	180
118	1917	Mahanagar Gas Ltd.	M	180
119	1919	Information on Eye Bank (W-I/W-II/W-III/WD-3/SI-2 Exch.)	M	180
	1919	Infn on Eye Bank (S/C/E-1/E-2/NM/N (Except WD3/SI2 Exchs)	M	180
120	1947	Unique Identification Authority of India Planning Commission	Toll Free	0
121	1950	Election Commission of India(Gov. of Maharashtra)	Toll Free	0
122	1951	Automated Change No. Annmt.(Hindi)	NM	0
123	1956	Income Tax Information (on IVRS)	M	180
124	1961	Aaykar Sampark Kendra of Income Tax Dept., Ministry of Finance	Toll Free	0
125	1963	Gray Market Cell of DOT (VTM) Help Line.	Toll Free	0
126	1964	Central Vigilance Commission	Toll Free	0
127	1967	States for Grievance registration & Redressal Under TPDS.	Toll Free	0
128	197	Directory Enquiry (MTNL Lev-2)	NM	0
	197	Directory Enquiry (MTNL Lev-2)	NM	0
129	198	Local Complaints (Centralized)	NM	0
130	126868	World Phone India Pvt Ltd.	M	7MCU/M
131	#9	DELHI C-DOT IMS CUG SERVICE ON IN PF 1890-111-XX	NM	0
132	#8	MUMBAI C-DOT IMS CUG SERVICE ON IN PF 1890-222-XX	NM	0