Last updated on 12th April 2023
Fiber Plans
Fiber Monthly Plans
High-Speed Fiber Monthly Plans | ![]() |
Monthly Service Charges (Rs) | Data - Free Usage Quota (FUP) | Plan Name | Download/Upload Speed post FUP limit | ||
---|---|---|---|---|
30 Mbps * | 50 Mbps * | 100 Mbps * | ||
449/- | 600 GB (Fiber-449) | -- | -- | 2 Mbps |
600/- | -- | 600 GB (BB-600-50M) | 500 GB (BB-600-100M) | 2 Mbps |
800/- | -- | 1,000 GB (BB-800-50M) |
900 GB (BB-800-100M) |
2 Mbps |
1,000/- | -- | 1,500 GB (BB-1000-50M) |
1,400 GB (BB-1000-100M) |
4 Mbps |
1,200/- | -- | 2,000 GB (BB-1200-50M) |
1,900 GB (BB-1200-100M) |
4 Mbps |
1,500/- | -- | 2,800 GB (BB-1500-50M) |
2,700 GB (BB-1500-100M) |
6 Mbps |
2,000/- |
-- | 4,000 GB (BB-2000-50M) |
3,900 GB (BB-2000-100M) |
8 Mbps |
3,999/- | -- | -- | 6,600 GB (Fiber-3999) | 10 Mbps |
Note:
- * All above plans offer Symmetric Speed (i.e. same Download and Upload speed) up to FUP limit.
- All above plans are available only in the Combo Plan option
- Post FUP Download Speed - 4 Mbps for Fiber-3999 Plan and 2 Mbps for all other plans.
- Free Voice Benfits of Unlimited Local + STD (on any network) on all above plans.
- Please, refer to Other Charges for the installation, activation & other charges.
Fiber Advance Rental Plans
High-Speed Fiber Advance Rental Plans (Quarterly | Half Yearly | Annual) |
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Plan Name | FIBER PRIME ![]() | FIBER GOLD ![]() | FIBER PLATINUM ![]() |
---|---|---|---|
Quarterly Service Charges ^ | Rs 2,397/- |
Rs 2,997/- | Rs 4,497/- |
Half Yearly Service Charges ^ (15 days free discount included) |
Rs 4,395/- | Rs 5,495/- | Rs 8,245/- |
Annual Service Charges ^ (30 days free discount included) |
Rs 8,789/- | Rs 10,989/- | Rs 16,489/- |
Data (GB) |
Unlimited * |
Unlimited * | Unlimited * |
Download & Upload Speed | 30 Mbps * | 50 Mbps * | 100 Mbps * |
Voice Calls | Unlimited Free Voice Calls on all networks (Local+STD) |
Note:
- Plans are available only in the Combo Plan option.
- ^ Customer can opt for any of Quarterly, Half Yearly, or Annual payment options. The quarterly payment option is selected by default.For the Half Yearly payment option 15 days free and for the Annual payment option 30 days free discount is included in the service charges.
- * Download and upload speed will be symmetric in all the above plans. Download and upload speed will be as per plan up to the monthly FUP limit of 3300 GB and 2 Mbps afterward.
- Unlimited free voice benefits cannot be used for outgoing calls to Premium Numbers, IN Numbers, and other chargeable short codes (level 1, etc.). These calls will be charged as per prevailing tariffs.
- Billing will be done in advance with a quarterly/half-yearly/annual payment option. The advance bill payment amount once paid will neither be refunded for cash nor be transferred to any other account.
- Unutilized free benefits will be forfeited at the end of the month.
- GST will be charged extra as applicable.
- Please, refer to Other Charges for all other charges.
Fiber Voice Service
FTTH Voice Service (Available only on FTTH plans)
Fixed Monthly Charges | Free Calls | Call Charges beyond free calls | Call Packs for Additional Calls | |
---|---|---|---|---|
Rs 50/- | 50 Calls | Rs 0.80 per pulse (or as per selected Call Pack) |
Rs 50/- | 65 calls |
Rs 100/- | 140 Calls | |||
Rs 200/- | 290 Calls |
MTNL Mumbai's popular landline plans "Plan 290 (150 calls)", "Plan 500 (450 calls)" & "Plan 1000 (1000 calls)" are also available to Fibre to the Home (FTTH) voice customers. Click here to see the detailed tariff.
Security Deposit for Voice Services
- Local / STD facility: Rs 1000/- (to be collected in 2 equal installments)
- ISD facility: Rs 3000/- (to be collected in 6 equal installments)
- MTNL Telephone Instrument Charges: Rs 300/- (Nil for customer-owned Instrument)
Fiber Other Charges
Other Charges for High-Speed Fiber Monthly Plans
Sl | Particulars | Type of Charges | Service Charges (Rs) | One Time / Monthly |
---|---|---|---|---|
1 | FTTH Activation, Installation & Registration Charges | -- | 500/- | One Time |
2 | ONT upfront Charges (Any One) |
FTTH WiFi ONT upfront charges | 1,500/- | One Time |
FTTH Wired ONT upfront charges | 1,000/- | One Time | ||
3 | Monthly ONT Rental Charges * | -- | 70/- * | Monthly |
4a | Additional wireless CPE charges for enhancing coverage (optional) | optional | 1,000/- | One Time |
4b | Rental for Additional Wireless CPE charges for enhancing coverage | optional | 100/- | Monthly |
5 | Refundable Security Deposit | -- | 1,000/- | One Time |
6 | Refundable Security Deposit for ISD Facility | optional | 3,000/- | One Time |
7 | Telephone Instrument | MTNL Provided | 500/- | One Time |
If customer-owned Instrument | Nil | One Time |
* Monthly ONT Rental Charges for Fiber-3999 plans are NIL.
Other Charges for High-Speed Fiber Advance Rental Combo Plans
Sl | Particulars | Type of Charges | Service Charges (Rs) | One Time / Monthly |
---|---|---|---|---|
1 | FTTH Activation, Installation & Registration Charges | -- | 500/- | One Time |
2 | ONT upfront Charges (Any One) |
FTTH WiFi ONT upfront charges | 1,500/- | One Time |
FTTH Wired ONT upfront charges | 1,000/- | One Time | ||
3 | Monthly ONT Rental Charges | -- | Nil | -- |
4a | Additional wireless CPE charges for enhancing coverage (optional) | optional | 1,000/- | One Time |
4b | Rental for Additional Wireless CPE charges for enhancing coverage | optional | 100/- | Monthly |
5 | Refundable Security Deposit | -- | Nil | -- |
6 | Refundable Security Deposit for ISD Facility | optional | 3,000/- | One Time |
7 | Telephone Instrument | MTNL Provided | 500/- | One Time |
If customer-owned Instrument | Nil | One Time |
Replacement Charges
Sl | Particulars | Service Charges (Rs) |
---|---|---|
1 | FTTH Wired ONT upfront charges against the replacement of faulty MTNL ONT of an existing customer. |
800/- |
2 | FTTH WiFi ONT upfront charges against the replacement of faulty MTNL ONT of an existing customer. | 1,000/- |
Note: Customers can purchase their own ONT from Authorized Vendors OR From FTTH Revenue Share Partners (as per List)
Click Here for Compatible ONT's in MTNL N/w
Broadband Plans
Broadband Monthly Plans
Broadband Plans (ADSL/VDSL) | ![]() |
Monthly Charges | Pre FUP Download Speed (upto) / Plan Name / Free Usage Quota (FUP) / Free Voice Benefits (Only for Combo Plans) / Post FUP Download Speed (upto) | ||||||
---|---|---|---|---|---|---|---|
6 Mbps (ADSL) | 8 Mbps (ADSL) | 10 Mbps (ADSL) | 12 Mbps (ADSL) | 14 Mbps (ADSL) | 16 Mbps (ADSL) | 50 Mbps (VDSL) | |
Rs 600 | BB-600-6M 160 GB |
BB-600-8M 140 GB |
BB-600-10M 130 GB |
BB-600-12M 110 GB |
-- | BB-600-50M 600 GB |
|
150 Calls Free/ 1 Mbps after FUP | -- | 150 Calls Free/ 2 Mbps after FUP | |||||
Rs 800 | BB-800-6M 290 GB |
BB-800-8M 240 GB |
BB-800-10M 190 GB |
BB-800-12M 170 GB |
-- | BB-800-50M 1,000 GB |
|
200 Calls Free/ 1 Mbps after FUP | -- | 200 Calls Free/ 2 Mbps after FUP | |||||
Rs 1,000 | BB-1000-6M 460 GB |
BB-1000-8M 380 GB |
BB-1000-10M 310 GB |
BB-1000-12M 280 GB |
BB-1000-14M 260 GB |
BB-1000-16M 240 GB |
BB-1000-50M 1,500 GB |
300 Calls Free/ 1 Mbps after FUP | 300 Calls Free/ 2 Mbps after FUP | ||||||
Rs 1,200 | BB-1200-6M 610 GB |
BB-1200-8M 500 GB |
BB-1200-10M 430 GB |
BB-1200-12M 380 GB |
BB-1200-14M 360 GB |
BB-1200-16M 340 GB |
BB-1200-50M 2,000 GB |
500 Calls Free/ 1 Mbps after FUP | 500 Calls Free/ 2 Mbps after FUP | ||||||
Rs 1,500 | BB-1500-6M 900 GB |
BB-1500-8M 770 GB |
BB-1500-10M 700 GB |
BB-1500-12M 630 GB |
BB-1500-14M 600 GB |
BB-1500-16M 580 GB |
BB-1500-50M 2,800 GB |
300 calls Free & Unlimited on MTNL Network (Mum+Delhi) / 1.5 Mbps after FUP | 500 Calls Free/ 2 Mbps after FUP | ||||||
Rs 2,000* |
BB-2000-6M 1,350 GB |
BB-2000-8M 1,250 GB |
BB-2000-10M 1,190 GB |
BB-2000-12M 1,110 GB |
BB-2000-14M 1,050 GB |
BB-2000-16M 1,000 GB |
BB-2000-50M 4,000 GB |
Unlimited on All Network + STD / 2 Mbps after FUP |
* Available only in Combo Plan.
Broadband Truly Unlimited Plans
Broadband Truly Unlimited Plans | ![]() |
Plan Name | BB-UL-8M-Combo* | BB-UL-12M-Combo* |
---|---|---|
Monthly Rent (Rs) | 1,599/- | 1,799/- |
FUP Quota | Unlimited Free | |
Download Speed (up to) | 8 Mbps | 12 Mbps |
Upload Speed (up to) | 1 Mbps | 1 Mbps |
Free Voice Benefits | 500 Calls & Unlimited on MTNL(Mumbai/Delhi) Network |
Broadband Budget Plan
Broadband Budget Non-Combo Plan | ![]() |
Plan Name | DSL 330* (Non-Combo) |
---|---|
Monthly Service Charges | Rs 330/- |
Monthly FUP Quota | 60 GB |
Download Speed (up to) | 6 Mbps till FUP & 256 Kbps afterward |
Upload Speed (up to) | 768 Kbps till FUP & 256 Kbps afterward |
Voice Charges |
As per opted Landline Plan |
- The plan will be offered to existing landline customers using any landline plan including an incoming-only plan. The plan will not be offered in a standalone category(without a landline).
Broadband Other Charges
Broadband New Booking Charges
Particulars | Service Type | Existing MTNL Landline Customers | New Customers without Landline |
---|---|---|---|
Registration and Activation charges (with telephone bill) | ADSL | Rs 300/- | Rs 300/- |
VDSL | Rs 500/- | Rs 1,000/- | |
Initial Upfront Charges For WiFi CPE | ADSL | Rs 600/- | Rs 600/- |
VDSL | Rs 1,600/-* | Rs 1,600/-* | |
Security Deposit for Landline (Refundable) to be collected in a bill in equal installments |
ADSL / VDSL | N/A | Local or STD: Rs.1000/- (in 2 installments) ISD facility: Rs.3000/- (in 6 installments) For Only Incoming Plan-199:- Rs. 500/- |
Activation Charges (at the time of booking) | ADSL | N/A | Rs 600/- |
Monthly CPE Service Charges | ADSL / VDSL | Rs 70/- | Rs 70/- |
Broadband (ADSL/VDSL) Modem/Router/CPE Charges (optional)
CPE Upfront Charges | CPE Type | Broadband Service Type | |
---|---|---|---|
ADSL | VDSL | ||
CPE Upfront Charges | Normal | Rs 300/- | Rs. 1,000/- |
Wireless | Rs 600/- | -- | |
Against the replacement of faulty MTNL CPE of an existing customer. |
Normal | Rs 400/- | Rs 800/- |
Wireless | Rs 400/- | Rs 1,000/- | |
Old & Repaired CPE | Normal / Wireless | Rs 100/- | -- |
Data Top-Up
Data Top-Up for Broadband (ADSL/VDSL) and Fiber Plans
Now customers can enjoy FUP-based Unlimited Broadband (ADSL/VDSL) and Fiber plans with uninterrupted regular download speed by opting for Monthly Data Top-Ups post-FUP usage.
Data Top-Up Denominations | MRP (Excluding GST) |
---|---|
8 GB | Rs 49/- |
20 GB | Rs 99/- |
35 GB | Rs 149/- |
60 GB | Rs 249/- |
85 GB | Rs 349/- |
140 GB | Rs 549/- |
200 GB | Rs 749/- |
270 GB | Rs 999/- |
410 GB | Rs 1,499/- |
550 GB | Rs 1,999/- |
900 GB | Rs 2,999/- |
2,000 GB | Rs 4,999 |
Note:
- Data Top-Up will be available to all Broadband (ADSL/VDSL) and Fiber Fair Usage Unlimited Plan Customers.
- Data Top-Up will be valid for the particular calendar month and will be charged in the next billing cycle.
- Customers are allowed to book any data top-up irrespective of their broadband plan FUP limit.
- Customers may request Data Top-Up Online or by calling at 1500 or may apply to the nearest CSC.
Add-On Services
Additional Upload Service
For each Additional Upload Speed of | Monthly Charges | Availability on Network |
---|---|---|
256 Kbps | Rs 50/- | ADSL only |
1 Mbps* | Rs 150/- | VDSL & FTTH only |
5 Mbps* | Rs 300/- | |
10 Mbps* | Rs 500/- | |
20 Mbps* | Rs 750/- | FTTH only |
* Please note, availability of Upload Speed above 1 Mbps is subject to feasibility & CPE compatibility.
Static IP Service
Particulars | Monthly Charges | Annual Charges |
---|---|---|
Static IP | Rs 200/- per IP | Rs 2,000/- per IP |
Static IP Pool of 4, 8, 16 IPs + 1 WAN IP |
For More Details click here
Safe Custody Service
Service Type | Service Charges |
---|---|
ADSL/VDSL | Rs 100/- per month |
FTTH | Rs 1,000/- per month (or 50% of Monthly Service Charges, whichever is less) |
Shifting Service
Particulars | Service Charges |
---|---|
Shifting Charges | Rs 300/- |
Terms & Condition
- Fair Usage Policy: The FUP quota in all FUP-based unlimited plans is applicable for one calendar month. Fresh FUP quota as per the selected plan is made available to the customer from the 1st of every month. An existing customer migrating to the FUP plan or customer booking new broadband in the middle of the month will get a Fair Usage Policy on a proportionate basis for the remaining days of the month.
- Customers may use Data Top-Up to get pre-FUP speed after exhausting FUP Quota on all FUP-based unlimited broadband plans.
- Truly Unlimited Plans: No fair usage policy is applicable for Truly Unlimited Plans. However, MTNL reserves the right to discontinue the benefits if the plan is used beyond the prescribed TRAI Guidelines for any commercial/telemarketing activities. This will also be applicable to customers using FUP-based unlimited plans.
- The data usage wherever mentioned includes downloads and uploads.
- Usage Alerts: MTNL provides usage alerts via SMS to our customers when they reach 80% and then 100% of their FUP Limit. A customer can update their Mobile No and Email-ID by registering at https://selfcare.mtnl.net.in
- Upload Speed:
- For ADSL 2Mbps, 4Mbps & 6Mbps Plans: Up to 768Kbps till Fair Usage Policy(FUP) quota and up to 512Kbps afterward.
- For ADSL from 8Mbps till 16Mbps Plans: Up to 1Mbps till Fair Usage Policy(FUP) quota and up to 512Kbps afterward.
-
For VDSL & FTTH Plans: Up to 10Mbps till Fair Usage Policy (FUP) quota and up to 1Mbps afterward.
- For VDSL & FTTH Advance Rental Plans: As per opted plan till Fair Usage Policy (FUP) quota and up to 2Mbps afterward.
- Customers may buy additional upload speed as per the existing tariff.
- Combo Plans:
- Calls to any Landline & Mobile Network Both Mumbai as well as Delhi shall be free between 11:00 PM to 07:00 AM and all STD calls shall be charged 1 MCU per 180 sec between 11:00 PM to 07:00 AM.
- Rent-free Landline will be provided and free voice benefits will be given as shown above.
- Outgoing calls will be charged at Re.1 per pulse (as per Landline 250 plan).
- Customers may also use Landline Add-on Packs for making landline calls.
- Payment Options: Discount allowed in monthly service charges;
- For Quarterly Payment Mode: 7 Days (Not applicable in case of VDSL & FTTH Advance Rental Plans)
- For Half Yearly Payment Mode: 15 Days
- For Annual Payment Mode: 30 Days
- Standalone Broadband: 4Mbps & above plans can be taken as a Standalone Broadband category without a landline connection.
- Unlimited free voice benefits cannot be used for outgoing calls to Premium Numbers, IN Numbers, and Other chargeable shortcodes (level 1, etc.). These calls will be charged as per prevailing tariffs.
- MTNL CPE: Equipment like Telephone Instrument, Broad Band Modems /CPEs (Customer Premises Equipment), ONU(Optical Network Units), NT1(for ISDN lines), if provided at Customers' premises by MTNL, are the sole property of MTNL, Mumbai.MTNL supplied Broadband CPE (Modem/Router) belongs to MTNL and in event of non-return of equipment customers will have to pay applicable charges.
- Connection Feasibility & Speed: The speed mentioned is subjected to technical feasibility. Speed indicated are only up to MTNL ISP node and are given on a best effort basis as per TRAI guidelines.
- Goods & Service Tax (GST) will be charged extra as applicable.