Helpline Numbers

• Common Service Number (Landline/Triband/Mobile): 1130
• Landline: 1500 or 22221500
• Internet / Triband: 1504 or 1800228844 or 22221504
• DOLPHIN / TRUMP: 1503 or 9869012345 or 22221503
• GARUDA: 1502 or 22221502
• FTTH: 1505
• IN Services: 1800 22 1500

Other Services

• Fault Booking (Landline & Broadband): 198 (Call 1500 for operator assistance)
• Fault Booking (Leased Circuit): 12676, 22652225
• Changed Number Announcement: 1951 (Available in all languages)
• Directory Enquiry: 197
• STD Code Enquiry Service: 1582
• Public Grievance Service: 1509
• Know Your Landline/Broadband Unpaid Bill Amount:
  • Dial 1660 (Toll-free) or 022-22192120 (From all operators)
  • Via SMS: Send "Bill <Landline No>" to 51001

Customer Advisory – Protect yourself against fraud

Customers are advised to exercise due caution in responding to any suspicious SMS or missed calls from unknown numbers.

Some customers are receiving missed calls from unknown International numbers. Customers are advised to avoid responding to ISD missed calls from unfamiliar ISD numbers. Calling back on these malicious numbers may lead to heavy charging at higher ISD rates.

Customers are also suggested to exercise due diligence in responding to unsolicited communication related to lotteries and contests claiming easy prize money or freebies. Avoid divulging personal or confidential information to untrusted sources. 

Click here to know, How to Beware of Fraudsters