Offical Website of MTNL Mumbai


What'sNew

REQUIREMENT OF ADVOCATES/LAW FIRMS FOR EMPANLEMENT TO REPRESENT MTNL BEFORE VARIOUS COURTS NEW

NOTICE INVITING APPLICATIONS FOR EMPANELMENT OF ADVOCATES

MTNL, Mumbai will be discontinuing it's VCC Services w.e.f. 1st October 2022. Customers having VCC card can visit nearest MTNL, Mumbai customer service center to get refund of the balance amount.

MTNL, Mumbai introducing 3G Prepaid Voucher STV 485 for 90 days validity with free 3G data of 1.5GB/day, Unlimited Voice Calling, & 100 SMS/day.

Click here to know more like such 3G Vouchers

Golden Opportunity to partner with MTNL, Mumbai for the exciting FTTH Revenue Share Model and create lucrative business prospects.

MTNL Direct Selling Agent ( DSA) Registration Link

Click here for more information

Introducing Nishtha Plans to the existing Landline Customers of MTNL, Mumbai with Virtual Landline by opting forwarded number of own choice.

Click here for more details

Customer Appeal Services by MTNL, Mumbai - Dial 1130(IVRS) to register your appeal on non-redressal of complaint.

Click here for more details


Lease / Saleof Spaces

  Prime spaces in MTNL buildings, premises at strategic locations across Mumbai & New Delhi are available for Lease or Sale.

Click here to get more details regarding lease or sale of MTNL property 

Last updated on 18th October 2023

Broadband Tariff Plans

Fiber Plans

Unlimited High Speed Fiber Plans

Unlimited High Speed Fiber Plans

Unlimited High-Speed Fiber Plans
(Monthly | Half Yearly | Yearly)		 Book Online

Internet Speed
DN/UP (upto)
upto Free Usage Limit		Plan NameService Charges (Rs)Data UsageFree Usage Limit (FUP) Internet Speed
DN/UP (upto)
after Free Usage Llimit
MonthlyHalf YearlyYearly
30 Mbps * Fiber_449_30Mb_Combo 449/- -- -- Unlimited 600 GB 4 Mbps
100 Mbps * Fiber_600_100Mb_combo 600/- 3,300/- 6,600/-  Unlimited 1,000 GB 2 Mbps
100 Mbps * Fiber_799_100Mb_combo 799/- 4,395/- 8,789/-  Unlimited 3,300 GB 5 Mbps
150 Mbps * Fiber_899_150Mb_combo 899/- 4,944/- 9,889/-  Unlimited 3,300 GB 5 Mbps
200 Mbps * Fiber_1100_200Mb_combo 1,100/- 6,050/- 12,100/-  Unlimited 3,300 GB 5 Mbps
300 Mbps * Fiber_1400_300Mb_combo 1,400/- 7,700/- 15,400/-  Unlimited 3,300 GB 5 Mbps
500 Mbps * Fiber_2299_500Mb_combo 2,299/- 12,645/- 25,289/-  Unlimited 3,300 GB 5 Mbps
1 Gbps * Fiber_3999_1G_combo 3,999/- 21,994/- 43,989/-  Unlimited 3,300 GB 5 Mbps
1 Gbps * Fiber_7999_1G_combo 7,999/- 43,994/- 87,989/-  Unlimited 12,000 GB 15 Mbps
  • Free Voice Benefits of Unlimited Calls : Local + STD (on any network) on all above plans.
  • Monthly / Half Yearly / Yearly plan can be opted

Note:

  • * All above plans offer Symmetric Speed (i.e. same Download and Upload speed) up to the Free Usage (FUP) limit.
  • Free Voice Benefits of Unlimited Calls (Local + STD - on any network) on all above plans. Unlimited free voice benefits cannot be used for outgoing calls to Premium Numbers, IN Numbers, and other chargeable short codes (level 1, etc.). These calls will be charged as per prevailing tariffs.
  • All the above plans are available only in the Combo Plan option. 
  • All above plans are available on a Monthly / Half Yearly / Yearly basis (except Fiber_449_30Mb_Combo Plan). Billing will be done on a monthly basis in Monthly plans.  Advance payment in Yearly and half-yearly plans. For the Half Yearly payment option 15 days free and for the Annual payment option 30 days free discount is included in the service charges.
  • Unutilized free benefits will be forfeited at the end of the month.
  • GST will be charged extra as applicable.
  • Please, refer to Other Charges for the installation, activation & other charges.
Fiber Voice Plan

Fiber Voice Plan

Plan NameFiber_Voice_300_Plan *
Monthly Service Charges Rs 300/-
Monthly Free Data Usage (FUP) Limit 50 GB
Download/Upload Speed (up to) 10 Mbps till Free Data Usage (FUP) & 1 Mbps afterwards
Voice Calls
 100 (Local + Unlimited STD on any Network)

Note:

  • * Migration from Landline to FTTH Voice : Old Number will be retained | No Registration, Activation & Installation Charges | No one time ONT upfront charges.
  • Customer has to purchase telephone instrument.
  • No ONT Monthly Rental & One Time Upfront charge in case of ONT purchased by the customer. Whereas ONT Monthly Rental & One Time Upfront charges are applicabale if ONT is provided by MTNL/RSP.
  • LF as per Rules. GST will be charged extra as applicable.
  • Please, refer to Other Charges for the installation, activation & other charges.
 Local Call Pulse Rate for FTTH Voice PlansSTD Call Pulse Rate for FTTH Voice Plans
MTNL Landline 180 Sec 90 Sec (MTNL Delhi)
MTNL Mobile 60 Sec --
To other landline opertaors 60 Sec 60 Sec
To Other Mobile Operators / WLL 60 Sec 60 Sec
Fiber Other Charges

Fiber Other Charges


Other Charges for High-Speed Fiber Plans

SlParticularsType of ChargesService Charges
(Rs)		Frequency
(One Time / Monthly)
1 FTTH Activation, Installation & Registration Charges -- 500/- One Time
2 ONT upfront Charges
(Any One)		 FTTH WiFi ONT upfront charges 1,500/- One Time
FTTH Wired ONT upfront charges 1,000/- One Time
3 Monthly ONT Rental Charges -- 70/- Monthly
4a Additional wireless CPE charges for enhancing coverage (optional) optional 1,000/- One Time
4b Rental for Additional Wireless CPE charges for enhancing coverage  optional 100/- Monthly
5 Refundable Security Deposit -- Nil --
6 Refundable Security Deposit for ISD Facility optional 3,000/- One Time
7 Telephone Instrument MTNL Provided 500/- One Time
If customer-owned Instrument Nil One Time

Replacement Charges

SlParticularsService Charges
(Rs)
1 FTTH Wired ONT upfront charges against the replacement of faulty MTNL ONT of an existing customer.
 800/-
2 FTTH WiFi ONT upfront charges against the replacement of faulty MTNL ONT of an existing customer. 1,000/-



Note: Customers can purchase their own ONT from Authorized Vendors OR From FTTH Revenue Share Partners (as per List)

Click Here for Compatible ONTs in MTNL N/w

Broadband Plans

Broadband Monthly Plans

Broadband Monthly Plans

 

Broadband Plans (ADSL/VDSL) Book Online

Monthly ChargesPre FUP Download Speed (upto) / Plan Name / Free Usage Limit (FUP) /
Free Voice Benefits (Only for Combo Plans) / Post FUP Download Speed (upto)
6 Mbps
(ADSL)		8 Mbps
(ADSL)		10 Mbps
(ADSL)		12 Mbps
(ADSL)		14 Mbps
(ADSL)		16 Mbps
(ADSL)		50 Mbps
(VDSL)
Rs 600 BB-600-6M
160 GB		 BB-600-8M
140 GB		 BB-600-10M
130 GB		 BB-600-12M
110 GB		 -- BB-600-50M
600 GB
150 Calls Free/ 1 Mbps after FUP -- 150 Calls Free/ 2 Mbps after FUP
Rs 800 BB-800-6M
290 GB		 BB-800-8M
240 GB		 BB-800-10M
190 GB		 BB-800-12M
170 GB		 -- BB-800-50M
1,000 GB
200 Calls Free/ 1 Mbps after FUP -- 200 Calls Free/ 2 Mbps after FUP
Rs 1,000 BB-1000-6M
460 GB		 BB-1000-8M
380 GB		 BB-1000-10M
310 GB		 BB-1000-12M
280 GB		 BB-1000-14M
260 GB		 BB-1000-16M
240 GB		 BB-1000-50M
1,500 GB
300 Calls Free/ 1 Mbps after FUP 300 Calls Free/ 2 Mbps after FUP
Rs 1,200 BB-1200-6M
610 GB		 BB-1200-8M
500 GB		 BB-1200-10M
430 GB		 BB-1200-12M
380 GB		 BB-1200-14M
360 GB		 BB-1200-16M
340 GB		 BB-1200-50M
2,000 GB
500 Calls Free/ 1 Mbps after FUP 500 Calls Free/ 2 Mbps after FUP
Rs 1,500 BB-1500-6M
900 GB		 BB-1500-8M
770 GB		 BB-1500-10M
700 GB		 BB-1500-12M
630 GB		 BB-1500-14M
600 GB		 BB-1500-16M
580 GB		 BB-1500-50M
2,800 GB
300 calls Free & Unlimited on MTNL Network (Mum+Delhi) / 1.5 Mbps after FUP 500 Calls Free/ 2 Mbps after FUP
Rs 2,000*
 BB-2000-6M
1,350 GB		 BB-2000-8M
1,250 GB		 BB-2000-10M
1,190 GB		 BB-2000-12M
1,110 GB
 BB-2000-14M
1,050 GB
 BB-2000-16M
1,000 GB		 BB-2000-50M
4,000 GB
Unlimited on All Networks + STD / 2 Mbps after FUP

 * Available only in Combo Plan.

Broadband Other Charges

Broadband Other Charges

Broadband New Booking Charges

ParticularsService
Type		Existing MTNL
Landline Customers		New Customers
without Landline
Registration and Activation charges (with telephone bill)  ADSL Rs 300/- Rs 300/-
VDSL Rs 500/- Rs 1,000/-
Initial Upfront Charges For WiFi CPE ADSL Rs 600/- Rs 600/-
VDSL Rs 1,600/-* Rs 1,600/-*
Security Deposit for Landline (Refundable) 
to be collected in a bill in equal installments		 ADSL / VDSL N/A Local or STD: Rs.1000/- (in 2 installments)
ISD facility: Rs.3000/- (in 6 installments)
For Only Incoming Plan-199:- Rs. 500/-
Activation Charges (at the time of booking) ADSL N/A Rs 600/-
Monthly CPE Service Charges ADSL / VDSL Rs 70/- Rs 70/-

Broadband (ADSL/VDSL) Modem/Router/CPE Charges (optional)

CPE Upfront ChargesCPE TypeBroadband Service Type
ADSLVDSL
CPE Upfront Charges Normal Rs 300/- Rs. 1,000/-
Wireless Rs 600/- --
Against the replacement of faulty MTNL CPE of an existing customer.
 Normal Rs 400/-  Rs 800/-
Wireless Rs 400/- Rs 1,000/-
Old & Repaired CPE Normal / Wireless Rs 100/- --

 

Data Top-Up

Data Top-Up for Broadband (ADSL/VDSL) and Fiber Plans


Now customers can enjoy FUP-based Unlimited Broadband (ADSL/VDSL) and Fiber plans with uninterrupted regular download speed by opting for Monthly Data Top-Ups post-FUP usage.

 Data Top-Up
Denominations		 MRP 
(Excluding GST)
8 GB Rs 49/-
20 GB Rs 99/-
35 GB Rs 149/-
60 GB Rs 249/-
85 GB Rs 349/-
140 GB Rs 549/-
200 GB Rs 749/-
270 GB Rs 999/-
410 GB Rs 1,499/-
550 GB Rs 1,999/-
900 GB Rs 2,999/-
2,000 GB Rs 4,999 

 Note:

  • Data Top-Up will be available to all Broadband (ADSL/VDSL) and Fiber Fair Usage Unlimited Plan Customers.
  • Data Top-Up will be valid for the particular calendar month and will be charged in the next billing cycle.
  • Customers are allowed to book any data top-up irrespective of their broadband plan FUP limit.
  • Customers may request Data Top-Up Online or by calling at 1500 or apply to the nearest CSC.

Add-On Services

Additional Upload Service

 For each Additional Upload Speed ofMonthly ChargesAvailability on Network
256 Kbps Rs 50/- ADSL only
1 Mbps* Rs 150/- VDSL & FTTH only
5 Mbps* Rs 300/-
10 Mbps* Rs 500/-
20 Mbps* Rs 750/- FTTH only

* Please note, the availability of Upload Speed above 1 Mbps is subject to feasibility & CPE compatibility.

Static IP Service

ParticularsMonthly ChargesAnnual Charges
Static IP Rs 200/- per IP Rs 2,000/- per IP 
 Static IP Pool of 4, 8, 16 IPs + 1 WAN IP

For More Details click here

Safe Custody Service

Service TypeService Charges
ADSL/VDSL Rs 100/- per month
FTTH Rs 1,000/- per month (or 50% of Monthly Service Charges, whichever is less)

 

 

Shifting Service

ParticularsService Charges
Shifting Charges Rs 300/-

 

 

Click here for TRAI format Broadband Tariff.

Terms & Condition

For Copper & Fiber Broadband Plans:
  • Payment Options: Discount allowed in monthly service charges;
    • For Half Yearly Payment Mode: 15 Days
    • For Annual Payment Mode: 30 Days
  • Fair Usage Limit: The FUP limit in all FUP-based unlimited plans is applicable for one calendar month. Fresh FUP limit as per the selected plan is made available to the customer from the 1st of every month. An existing customer migrating to the FUP plan or a customer booking new broadband in the middle of the month will get a Fair Usage Policy on a proportionate basis for the remaining days of the month.
  • Customers may use Data Top-Up to get pre-FUP speed after exhausting the FUP Limit on all FUP-based unlimited broadband plans.
  • The Data usage wherever mentioned includes downloads and uploads.
  • Unlimited free voice benefits cannot be used for outgoing calls to Premium Numbers, IN Numbers, and Other chargeable shortcodes (level 1, etc.). These calls will be charged as per prevailing tariffs.
  • Connection Feasibility & Speed: The speed mentioned is subject to technical feasibility. Speed indicated is only up to the MTNL ISP node and is given on a best-effort basis as per TRAI guidelines.
  • MTNL CPE: Equipment like Telephone Instrument, Broad Band Modems /CPEs (Customer Premises Equipment), ONU(Optical Network Units), and NT1(for ISDN lines), if provided at Customers' premises by MTNL, are the sole property of MTNL, Mumbai.MTNL-supplied Broadband CPE (Modem/Router) belongs to MTNL and in the event of non-return of equipment customers will have to pay applicable charges.
  • Usage Alerts: MTNL provides usage alerts via SMS to our customers when they reach 80% and then 100% of their FUP Limit. Customer can update their Mobile No and Email-ID by registering at https://selfcare.mtnl.net.in
For Copper Broadband Plans only:
  • Combo Plans for ADSL Broadband :
    •  From Land Line (for voice)Night Hours Pulse Rate (11 pm to 7 am)Day Hours Pulse Rate (7 am to 11 pm)
      MTNL Mumbai to MTNL Mumbai / Delhi Dolphin Mobile 0 Sec 60 Sec
      MTNL Mumbai Landline 0 Sec 180 Sec
      MTNL Delhi Landline 0 Sec 90 Sec
      To Private Mobile & Landline Operators in Mumbai 0 Sec 60 Sec
      All STD 180 Sec 60 Sec
    • Rent-free Landline will be provided and free voice benefits will be given as shown above.
    • Outgoing calls will be charged at Re.1 per pulse (as per the Landline 250 plan).
    • Customers may also use Landline Add-on Packs for making landline calls.
  • Truly Unlimited Plans: No fair usage policy is applicable for Truly Unlimited Plans. However, MTNL reserves the right to discontinue the benefits if the plan is used beyond the prescribed TRAI Guidelines for any commercial/telemarketing activities. This will also be applicable to customers using FUP-based unlimited plans.
  • Standalone Broadband: 4Mbps & above plans can be taken as a Standalone Broadband category without a landline connection. 
  • Goods & Service Tax (GST) will be charged extra as applicable. 

Last Updated on 21st August 2020

ISDN Services

Put your business on a fast track with MTNL ISDN

ISDN is a state-of-the-art digital network service that provides high-quality voice, data and image transfer and also inter-computer file transfer simultaneously on the existing pair of phone lines of the subscriber, at high speed. This service is provided using existing copper cable networks in over 300 cities in India and 28 countries world over.

So give an edge to your organization with MTNL ISDN.


Applications

ISDN Applications

Photo Telephone Calling - where the called party can see each other's pictures on the screen.

Desk Top Video Conferencing - on a dial-up basis using a single ISDN line at 128 Kbps.

High-Quality Video Conferencing  - on a dial-up basis between any two ISDN subscribers by using three ISDN lines at 384 Kbps.

Teleconferencing - which facilitates the transmission of pictures, documents, and drawings etc., apart from voice & video images of the participants, whiteboard sharing & document sharing is also possible.

High-speed data transmission at 128 Kbps - Very high quality in digital mode on account of very high immunity from the noise.

High-speed facsimile - To send FAX messages the time taken is reduced to 1/4th compared to a conventional old telephone line provides. A subscriber can see his metering pulses at his premises.

ISDN supports all Phone-Plus services - available to a conventional old telephone line. In addition, the following additional facilities are available.

Calling Line Identification Presentation(CLIP) - When an ISDN subscriber receives a call, the calling subscriber number will be displayed on his ISDN telephone revealing the identity of the caller giving an option to the called party to accept the call or not during the conversation. It is possible to hold two more incoming calls and the ISDN subscriber can switch between the incoming calls.

Calling Line Identification Restriction (CLIR) - By means of this service, the calling subscriber will be able to prevent the presentation of his number to the called subscriber (Prevention of CLIP).

Multiple Subscriber Number (MSN) - Up to 8 terminals can be connected in parallel at the subscriber premises. To call a specific terminal separate numbers can be allotted to each terminal to facilitate when a call is received from a normal (Analog) subscriber. In case the call is received from an ISDN subscriber, the terminal Selection will be made automatically.

(Kindly note, Rs. 30 (i.e. Rs. 2.5/month) per auxiliary MSN Number allotted against ISDN PRI lines will be charged once in a year or per month. Charges applicable w.e.f. 1st April 2013.)

Terminal Portability (TP) - At the subscriber's premises, 8 terminals can be connected to a single ISDN line in the sockets provided on internal wiring. The terminals can be in different rooms on different floors. During the conversation, it is possible to transfer the call from one terminal to another or even remove the terminal and connect it to another socket. This facility is available for calling as well as the called subscriber.

Closed User Group (CUG) - Companies and individuals with offices in different cities can have their ISDN numbers function in a closed user group i.e. like a private network, both for voice and data. This group enjoys certain calling privileges like select call- barring and an additional level of security.

Tariff

ISDN BRA / BRI

PlanMonthly Service ChargesFree CallsCall Charges beyond free calls
Basic Plan (Plan-1) Rs 750 60 61-300 Rs. 0.80 Above 300 Rs.1.20
General Plan (Plan-2) Rs 750 Nil  Rs 1.10
Special Plan (plan-3) Rs 1,500 1,200  Rs 1.10
Super Plan (plan-4) Rs 3,300 3,600  Rs 1.10

ISDN PRA / PRI

PlanMonthly Service ChargesFree CallsCall Charges beyond free callsApplicable Discount
(If the billed amount
exceeds plan
charges by 50%)		Applicable Discount
(If the billed amount 
exceeds plan 
charges by 100%)
ISDN PRI -
General Plan *		 Rs. 5,000 Nil Rs 0.90 0 2.5%
Plan-A * Rs. 9000 9000 Rs. 0.90 2.5% 5%
Plan-B * Rs. 11,500 11,500 Rs. 0.85 2.5% 5%
Plan-C * Rs. 15,000 15,000 Rs. 0.80 2.5% 5%
Plan-D * Rs. 30,000 30,750 Rs. 0.70 4% 6%
Plan-E * Rs 45,000 50,000 Rs 0.65 5% 7%
Plan-F * Rs 60,000 71,000 Rs 0.60 7% 10%
Plan-G * Rs 75,000 82,000 Rs 0.40 8% 12%
Plan-H * Rs 90,000 1,10,000 Rs 0.30 12% 15%
* Revised plan charges applicable w.e.f. 01/05/2018

Please Note : 

  • Equipment like Telephone Instrument, Broad Band Modems /CPEs  (Customer Premises Equipment), ONU(Optical Network Units), NT1
    (for ISDN lines), if provided at Customers' premises by MTNL, are the sole property of MTNL, Mumbai.
  • Pool Billing:- Arrangement for pool billing of ISDN PRI terminated at one EPABX is permitted.
  • Each PRI carries the traffic of 30 lines.
  • Rs. 30 (i.e. Rs. 2.5/month) per auxiliary MSN Number allotted against ISDN PRI lines will be charged once in a year or per month. Charges applicable w.e.f. 1st April 2013.
  • CIP plans are applicable for those customers paying monthly telephone bills of Rs 1 Lakh or above.
  • Two years of service commitment.
  • For ISPs, only the 'General Plan' is permissible.
  • For new bookings/change of tariff plan, please call the nearest CSC.
  • Missed calls are not charged and metering starts only after called party answers.

Other Charges

Registration Charges
Basic Rate Access Nil
Primary Rate Access Nil
Security Deposits
Network Termination(NT1) Rs. 1,000 (to be collected in the 1st bill) Non-refundable
Simple ISDN Handset Rs. 16,000
ISDN PC Card Rs. 9,600
ISDN Feature Phone Rs. 7,000
Terminal Adapter Rs. 50,000
ISDN PBX (per Port) Rs. 50,000
G4 FAX Terminal Rs. 3,68,000
Video Conferencing System Rs. 76,000
Other Deposits
Initial Deposit for BRA Rs. 5,000
(Rs. 3,000 will be collected at the time of initial booking & Rs. 2,000 to be collected in the first bill)
Initial Deposit for PRA Rs. 15,000 *
Installation Charges
Wiring up to network terminal for PRA Rs. 4,000
Wiring up to network terminal for BRA Rs. 300
Subscriber Interface Bus Rs. 500
ISDN Terminals  
ISDN PC Card Rs. 400
ISDN Feature Phone Rs. 550
Terminal Adapter Rs. 475
ISDN PBX per Port Rs. 800
G4 FAX Terminal Rs. 6,000
Videophone Rs.1,350
Safe Custody charges
For Basic Rate Access (BRA) NIL
For Primary Rate Access (PRA) 20% of the standard rent i.e. Rs. 1000/- per month
Safe Custody period of 1 year & grace period of 3 months.
One time charges of Rs. 100/- will be taken at the time of reconnection.
* Rs.15,000 are also exempted for corporate customers paying revenue of Rs.1,00,000 or more per month for all MTNL services together.

Incentives / Rebates

MTNL has started giving the following Incentives/Rebate to the Customers who purchase & provide their own HDSL Modems at both the ends for ISDN PRA lines.

  • Waiver of Installation Charges of Rs.4000/-
  • A rebate of Rs.1000/- per month will be given in charges of Rs.5000/-OR Assured Charges as per one of the CIP Schemes for one year only.
  • The HDSL Modem will be maintained by the Customer & Modem will remain property of the Customer.

P-2-P ISDN

Charges for point to point connectivity: ISDN BRA Lines

Registration Charges Nil
Security Deposit (refundable) Rs.6000/-(will be collected at the time of registration)
Installation Charges Rs.600/-(Rs.100/-if internal wiring is done by the customer)
Monthly Access Charges Rs.2900/-plus Goods & Service Tax(no other calls except point to point calls are allowed)
NT Charges (non-refundable) Rs. 1,000/-
Modems To be provided by the customer.
Installation and Testing charges Same as for normal ISDN BRA line.
No metering on these lines, as these will be strictly from point to point basis.

Temporary ISDN

Charges for Casual / Temporary ISDN connections

Connectivity charges (to be paid in advance)

ParticularsISDN BRAISDN PRA
Connectivity charges Rs.500/per week Rs.5000/- for 15 days
Rs.10000/- for > 15 days to 30 days
Rs.10000/- + proportionate rent for additional no. of days for a period of one month & above.
Security Deposit for NT or Modem Rs.2000/-(NT) Rs.10000/-(If MTNL provides HDSL Modem)
NIL-(If HDSL Modem is arranged by the customer himself)
Security Deposit for
(a)Local calls:
(b)STD calls:
(c)ISD calls:

 

Rs.1000/-
Rs.5000/-
Rs.10000/-

 

Rs.2000/-
Rs.30000/-
Rs.45000/-
Installation Charges Rs.150/- per line Rs. 4,000/- (non-refundable)
(to be collected in the 1st bill)
A minimum period of hire One week 15 days
Free Calls NIL NIL
Call charges Rs.1.20/- per unit Rs. 1.00 per unit

Terms and conditions

  • The amount shall be payable in advance for total no. of days for which causal connection is required.
  • The security deposit amount shall be refundable on depositing the HDSL Modem back to MTNL in good working conditions. In the case of Loss/ Physically damaged/ Burnt HDSL Modem, the security deposit amount shall be forfeited by MTNL.
  • Extension of the scheme will be allowed with payment of demand note for additional no. of days at least 3 days prior to the closing of the connection. No Installation charge will be levied in case of an extension of this scheme.
  • Security deposit is not applicable in the case of Government agencies.

For more details, please send E-Mail on;

  • This email address is being protected from spambots. You need JavaScript enabled to view it.

Last Updated on 06th January 2024

SIP Trunking services


SIP Trunk service: SIP Trunk service is an IP-Based Enterprise Business communication Solution to meet Enterprise requirement of high volume, high call rate, voice communication over secured VPN network. SIP Trunk Service target customers are Government Organization, Banking, Software as a Service providers, Institutions, Customer Support Centers, Call Centers, Telemarketers, Out Bound Dialing Service Operators, etc. .


Features

SIP Trunking services

  • Highly scalable, reliable, secured, Unified Communication solution.
  • Best Voice Quality support over G.711 codec. Additional codec support G.729 and AMR
  • Geographical Redundancy.
  • Redundant Network Gateways.
  • IP Multimedia Subsystem (IMS) standard compliant.
  • Service delivery over end to end high speed IP enabled, secured, MPLS network
  • Realtime Monitoring
  • Centrally managed communication

Tariff

SIP Trunking service charges

Concurrent Channels per SIP trunkMonthly charges per concurrent Channel in Rs.Monthly free calls Per concurrent channelCall charges beyond free calls Rs/pulse (60 sec Pulse)
10-25 & 1 Call Admission per Second (CAPS) 600 850 0.70
30-45 & 1 Call Admission per Second (CAPS) 550 800 0.70
50-90 & 1 call admission Per Second (CAPS) 500 600 0.70
100-490 & 5 call admission Per Second (CAPS) 400 450 0.60
500-990 & 10 call admission Per Second (CAPS) 350 400 0.50
1000-1900 & 10 to 19  call admission Per Second (CAPS) 300 350 0.40
2000-4900 &  20 to 49 call admission Per Second (CAPS) 250 300 0.40
5000-10000 & 50 to 100 call admission Per Second (CAPS) 200 250 0.40

** GST extra applicable as per rules

Note : SIP Trunk has to be taken along with FTTH connection/ILL on FTTH .FTTH connection can be taken in any of existing FTTH/ILL plans .FTTH/ILL connection tariff will be separately charged as per opted plan.

 

Terms & Conditions

  1. DIDs per Concurrent Channel : Maximum DIDs (including pilot number) per concurrent channel shall be 10. Two DIDs per concurrent channel shall be provided free and DIDs beyond 2 and up to 10 per concurrent channel shall be provided on chargeable basis at Rs.10/- per DID per month.
  2. Minimum Concurrent channels shall be 10 and maximum channels per SIP trunk are 10,000.
  3. Concurrent channels shall be given in increments of 5 starting from 10 to 45.
  4. Concurrent channels shall be given in multiples of 10 for 50-990 concurrent channel plans and multiples of 100 for 1,000 to 10,000 concurrent channel plans.
  5. CAPS for concurrent channel plans of 1,000-10,000 will be from 10 to 100 with incremental of 1 CAPS for every additional 100 concurrent channels.
  6. Suitable plan of FTTH/ ILL (Internet leased line ) will be decided based on the fallback bandwidth (FUP) for that plan. The fallback bandwidth (FUP) should be more than double the bandwidth required for SIP Trunk . This will ensure that the required bandwidth for toll quality SIP Trunk service (number of concurrent channels x 150 kbps ) is always readily available even when internet services are used by the customer simultaneously with SIP Trunk over the same FTTH internet Pipe.
  7. Bandwidth required under FUP should be : 2 x number of concurrent channels x 150 kbps.
  8. Additionally all other charges are applicable to customer for opted FTTH or ILL plan.
  9. All ISD calls shall be charges as per prevailing ISD tariff rates/orders & local plus STD calls will be rated at 60 sec pulse.
  10. IP-PBX should be purchased by customer & Maintenance of IP-PBX with Customer.

Other Charges

 

FTTH Infrastructure charges
(Non Refundable)		 Rs.4000/- One Time
Deposit charges Nil  

** Additionally other charges are applicable for FTTH or ILL opted by customer
** GST extra applicable as per rules

For more details, please send E-Mail on:

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MTNL Broadband Plans