Official Website of MTNL Mumbai


What'sNew

REQUIREMENT OF ADVOCATES/LAW FIRMS FOR EMPANLEMENT TO REPRESENT MTNL BEFORE VARIOUS COURTS NEW

NOTICE INVITING APPLICATIONS FOR EMPANELMENT OF ADVOCATES


MTNL, Mumbai will be discontinuing it's VCC Services w.e.f. 1st October 2022. Customers having VCC card can visit nearest MTNL, Mumbai customer service center to get refund of the balance amount.

MTNL, Mumbai introducing 3G Prepaid Voucher STV 485 for 90 days validity with free 3G data of 1.5GB/day, Unlimited Voice Calling, & 100 SMS/day.

Click here to know more like such 3G Vouchers


Golden Opportunity to partner with MTNL, Mumbai for the exciting FTTH Revenue Share Model and create lucrative business prospects.

MTNL Direct Selling Agent ( DSA) Registration Link

Click here for more information


Introducing Nishtha Plans to the existing Landline Customers of MTNL, Mumbai with Virtual Landline by opting forwarded number of own choice.

Click here for more details


Customer Appeal Services by MTNL, Mumbai - Dial 1130(IVRS) to register your appeal on non-redressal of complaint.

Click here for more details



Lease / Saleof Spaces

  Prime spaces in MTNL buildings, premises at strategic locations across Mumbai & New Delhi are available for Lease or Sale.

Click here to get more details regarding lease or sale of MTNL property 

Universal Access Number (UAN)

The UAN service allows a subscriber to publish a national number and have the incoming calls routed to different destinations based on various criteria such as the geographical location of the caller, the time, the day or the date on which the call is made.

Service Features

Core Features

  • One Number

Optional Features

  • Call forwarding on busy no Answer
  • Call Logging
  • Origin Dependent Routing
  • Origination call screening
  • Time Dependent Routing

Access Procedure

Dialing Plan : 190122 YYYY

Access Code : 1901 , UAN Number : YYYY ( 4 digits)

Tariff

Sl.NoParticulars UAN Full Charge
1 Processing Charges /Registration charges  for Service (Non refundable) Rs.1000/-
2

 Security Deposit  (Refundable)

Rs.6000/- (Two month rent deposit)

3  Fixed Monthly Charges for service Rs.3000/-
4  Principal destination number

MTNL Mumbai area (any operator)

5  Call Charges Payable by

Calling Party Charges payable as Below

  a) From MTNL N/w 1) Rs. As per plan/30 sec pulse from MTNL LL. 2) Rs.2/- per 60 sec for Dolphin subscriber
  b) From  other operators including  BSNL N/w Rate chargeable by the concerned telecom operator is applicable
6 Discount NIL
7 IN Number 1860-222-2<9
8 Modification in service Rs.100/-
9 Detailed Billing ( only soft copy) Rs.100/-

Premium Charges

1860 222 YYYY ( like 4444, 5555, 6666) Rs.100000/-
1860 222 AABB  (like 2244, 3355, 4466) Rs.  50000/-
1860 222 ABCD OR ABAB (like 1234, 2020) Rs.  25000/-


Call terminating on UAN subscriber's lines is charged to the calling party. 

How to Subscribe

Contact No. :  22634045

Assistance General Manager (PR - LC): Contact No. 22634045

Public Relation Officer (LC): Contact No. 22616411

Address:

AGM (PR) LC unit, 

Gr. Flr. Fountain -1 Telecom Building, 

Near VSNL(TATA Tele Comm), 

Fountain, Mumbai.

Technical assistance

Sub Divisional Engineer: 1860-222-6789/ 24327002 / 24382486

For complaints dial Toll Free No. : 1800221500

 

 

 

MTNL Broadband Plans